Healthcare Outcomes Performance Company (HOPCo) Case Study
The Healthcare Outcomes Performance Company (HOPCo) call center receives approximately 25,000 calls per month, and wanted a solution that would make them more efficient while simplifying appointment scheduling. Clearwave Scheduling is able to integrate with their EMR, athenaOne, and manage a range of appointment types. Their call center agents are able to: Dramatically reduce call…
Read MoreWichita Falls Endoscopy Center Case Study
A successful specialty practice needed to update their manual processes to manage a rising patient volume for successful practice growth. Wichita Falls Endoscopy Center looked to the Clearwave platform to provide the automated solutions that would help them streamline operations and allow their staff to deliver a great patient experience to an expanding patient base.…
Read MoreAndrews Sports Medicine Case Study
Andrews Sports Medicine and Orthopaedic Center needed a solution to solve long waiting room lines, past due payments and errors in patient data resulting in rejected claims. Learn how the team at Andrews Sports turned to Clearwave’s electronic patient check-in solution to: Reduce check-in times by 90% on average Increase efficiency of point-of-service collections Improve…
Read MoreBaptist Health Case Study
Baptist Health recognized several issues impacting their revenue cycle and registration process including high deductible health plans putting the payment burden on the patient, patient record management issues and an inconsistent registration processes resulting in a high number of rejected claims. Learn how the team at Baptist Health turned to Clearwave’s electronic patient check-in solution…
Read MoreGreater Lawrence Family Health Center Case Study
Greater Lawrence Family Health Center, the second largest Federally Qualified Health Center in Massachusetts, needed a solution to enhance efficiency, improve patient workflow and increase collections. Learn how the team at Greater Lawrence Family Health Center turned to Clearwave’s patient check-in system to: Reduce check-in times by 87% Streamline front-office and back-office processes Leverage multi-language…
Read MoreKatzen Eye Group Case Study
Katzen Eye Group, the largest private eye care group in Maryland, needed a solution to enhance efficiency, improve patient workflow and increase collections. With Clearwave’s patient check-in system Katzen Eye Group saw: 70% of patients pay outstanding balances at the kiosk 85% of patients make demographic and insurance updates during check-in Decrease in advertising costs by utilizing…
Read MoreMarietta Eye Case Study
After a study of front-office processes Marietta Eye Clinic realized they needed a solution to fix their inefficiencies to stay on track with their strategic growth plan. Marietta Eye Clinic turned to Clearwave to help solve these challenges and more! With Clearwave’s patient check-in system Marietta Eye Clinic saw: 33% reduction in required registration staff,…
Read MoreMontgomery Cardiovascular Associates Case Study
Montgomery Cardiovascular Associates needed a more robust patient check-in solution that would provide real-time eligibility, collect copayments, handle consents, scan insurance cards and collect patient demographic and insurance updates. After implementing Clearwave’s patient check-in system Montgomery Cardiovascular Associates saw: 98% of all patients’ insurance is verified automatically and in real-time Point-of-service cash collections have doubled…
Read MoreEast Side Endoscopy Case Study
East Side Endoscopy needed a solution to enhance efficiency, improve patient workflow and increase collections. After seeing Clearwave’s modern patient check-in system in action, they knew they had found the right partner. Learn how the team at East Side Endoscopy turned to Clearwave’s patient check-in tablet to: Create additional flexibility in their waiting rooms with…
Read MoreSouthwest Michigan Dermatology Case Study
Southwest Michigan Dermatology needed a solution to help them grow while maintaining a smaller staff size for their clinics. Learn how the team at Southwest Michigan Dermatology turned to Clearwave’s patient check-in system to: Gain an extra set of hands while leaving resources to focus on patient care and not patient check-in Allow patients to…
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