Success Stories

Finally. Managing patient appointments – start to finish – is pain-free. Clearwave automates virtually all related steps in a single, mobile-ready platform. From scheduling and registration to check-in via mobile, tablet or kiosk, Clearwave does it all – including the industry’s most accurate, real-time insurance verification. Improve profitability, productivity and patient engagement from day one of deployment.

Ophthalmology

Testimonials

quote-1

We used another check-in vendor for less than 30 days. It unfortunately pushed back more workflow on the front desk for them to handle. It slowed down the throughput and the staff was ready to revolt. In addition, the daily payment reconciliation process was a nightmare and the scheduling interface was not as user friendly as Clearwave.

Keith Froleiks

Chief Financial Officer
Rockland Eye Physicians & Surgeons
quote-2

We have been thrilled with our easy-to-use Clearwave solution. We began using Clearwave check-in to confirm whether patients are fully, partially or unvaccinated against COVID-19. The results, 85% of patients being fully vaccinated, have led us to meaningful and helpful changes within our practice for patients and staff. We can’t recommend Clearwave enough.

Mark M Prussian

Chief Executive Officer
The Eye Care Institute
quote-3

With the constant HR challenges we face every day, we needed a solution that
would provide patients with the option for self-service registration. Clearwave
is the only solution on the market that has a comprehensive registration and
eligibility workflow.

Janna Mullaney

Chief Operations Officer
Katzen Eye Group

Featured Blogs

How Mobile Pre-Check Improves Your Ophthalmology Check In Process

Reading Time: 4 minutes Time and time again, one of the primary drivers of negative medical office reviews is long wait time. According to…

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4 Tips For A More Profitable Ophthalmology Practice

Reading Time: 5 minutes Looking for more ways to boost profitability at your ophthalmology practice? TRY OUR ROI CALCULATOR As we get closer to…

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Tips to Grow Your Ophthalmology Practice

Reading Time: 3 minutes I was introduced to the ophthalmic world over 10 years ago as an extremely satisfied LASIK patient who referred family…

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Featured Case Studies

Andrews Sports Medicine case study

Andrews Sports Medicine and Orthopaedic Center needed a solution to solve long waiting room lines, past due payments and errors…

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Baptist Health case study

Baptist Health recognized several issues impacting their revenue cycle and registration process including high deductible health plans putting the payment…

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Greater Lawrence Family Health Center case study

Greater Lawrence Family Health Center, the second largest Federally Qualified Health Center in Massachusetts, needed a solution to enhance efficiency,…

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Featured Tip Sheets

The Top Seven Trends Impacting Orthopedics in 2021 tip sheet

2020 was a pivotal year for healthcare operations — and practitioners, administrators and staff. An urgent need to pivot healthcare…

Download Now > Read More >

Featured Videos

MCOA Case Study Video

ROI is a top priority for any practice, big or small. Melissa Perkins, Director of Scheduling at Medical Center Ophthalmology…

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Ophthalmology webinar

Join Laura Rousseau as she shares her knowledge on the ophthalmology industry and how patient check-in solutions can improve patient…

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Clayton Eye Center case study

Clayton Eye Center implemented Clearwave before COVID-19 hit the U.S. Learn how the patients at Clayton Eye Center are liking the…

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Orthopedics

Testimonials

quote-1

People have asked if the kiosk made check-in impersonal, and I said no,
really it improved it, because now they see a face when they walk in, versus the
top of somebody’s head.

Lisa Warren

Chief Executive Officer
Andrews Sports Medicine
and Orthopaedic Center
quote-2

The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
quote-3

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Blogs

How to Overhaul Your Orthopedic Patient Intake System in 2020

Reading Time: 3 minutes Digital technologies exist to improve our capacity, processes, and augment our capabilities. In the healthcare sector, digital tools can reduce…

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What Role Does Orthopedics Play During COVID-19?

Reading Time: 5 minutes The coronavirus pandemic has affected many sectors of public service. Medical practices have been among some of the hardest hit….

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How to Make Better Decisions with Data at Your Orthopedic Practice

Reading Time: 4 minutes When it comes to data, you may think of code or endless numbers scrolling past you, like in the Matrix….

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Featured Case Studies

Andrews Sports Medicine case study

Andrews Sports Medicine and Orthopaedic Center needed a solution to solve long waiting room lines, past due payments and errors…

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St. Cloud Orthopedic Associates case study

St. Cloud Orthopedic Associates wanted to find a way to reduce long lines that were often out of the door….

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Featured Tip Sheets

Combatting pricing pressures in Orthopedics practices tip sheet

For orthopedic practices, skyrocketing overhead costs have become the norm. It’s a constant fight to stay profitable while treating patients…

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The Top Seven Trends Impacting Orthopedics in 2021 tip sheet

2020 was a pivotal year for healthcare operations — and practitioners, administrators and staff. An urgent need to pivot healthcare…

Download Now > Read More >

Featured Videos

A pandemic and a practice: lessons learned and where to go from here webinar

COVID-19 pressurized specialty practices into rapidly rethinking healthcare operations, and ways to sustain patient volume and preserve staff. In this…

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St. Cloud Ortho video case study

St. Cloud Orthopedics has been in business for more than 65 years. Learn how they are utilizing Zero-Contact Patient Registration to keep…

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Orthopedics webinar

Join Hillary Arnette as she dives into the orthopedics specialty and further explains how electronic patient check-in can enhance your…

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Dermatology

Testimonials

quote-1

Our check-in times before Clearwave were 7-15 minutes. After implementing
Clearwave, it is now one minute and 55 seconds – and that’s for both new
and returning patients.

Grant Ely

Chief Executive Officer
North Idaho Dermatology
quote-2

The Clearwave kiosk and tablet have allowed us to be much more efficient at the front desk. We’ve reduced staff turnover, improved payment collections, and have been able to repurpose staff members to other valuable parts of the practice.

Lisa Makela-Walters

Business Office Manager
Southwest Michigan Dermatology
quote-3

I really enjoy the partnership with Clearwave. We enjoy the experience — from
the sales team to the support team and the training team. It’s great working
with all of them.

Cory Hoover

IT Manager
United Skin Specialists

Featured Case Studies

Southwest Michigan Dermatology case study

Southwest Michigan Dermatology needed a solution to help them grow while maintaining a smaller staff size for their clinics. Learn…

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United Skin Specialists case study

United Skin Specialists was looking for a digital check-in system that centralized their workflows and integrated with Nextech. Using Clearwave,…

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FQHCs

Testimonials

quote-1

We used another check-in vendor for less than 30 days. It unfortunately pushed back more workflow on the front desk for them to handle. It slowed down the throughput and the staff was ready to revolt. In addition, the daily payment reconciliation process was a nightmare and the scheduling interface was not as user friendly as Clearwave.

Keith Froleiks

Chief Financial Officer
Rockland Eye Physicians & Surgeons
quote-2

The comprehensive scheduling solution manages our complex scheduling
rules, brilliantly enabling us to have 100% control over our scheduling. We can
now deliver a fully flexible and accessible scheduling solution from any device,
in multiple languages, and across all of our channels and departments. Our
scheduling now meets or exceeds our patients’ evolving needs and improves
patient engagement while reducing our costs.

Criztal Franco

Director of Patient Access
Legacy Community Health
quote-3

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

Site Operations
Greater Lawrence Family Health Center

Featured Blogs

Why is Digital Check-In More Cost Efficient for FQHCs?

Reading Time: 3 minutes Federally Qualified Health Centers play a vital role in modern healthcare, providing much-needed medical care to millions of under-served patients….

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FQHCs Need Eligibility at Their Fingertips

Reading Time: 2 minutes Federally Qualified Health Centers currently serve about one-twelfth of the U.S. population, delivering healthcare to our most disadvantaged communities.

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5 Things to Consider When Incorporating Telehealth at Your FQHC

Reading Time: 4 minutes With many consumer services becoming digitized, medical practitioners need to be careful not to fall behind. To stay ahead of…

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Featured Case Studies

Greater Lawrence Family Health Center case study

Greater Lawrence Family Health Center, the second largest Federally Qualified Health Center in Massachusetts, needed a solution to enhance efficiency,…

Download Case Study > Read More >

Featured Guides

Obtaining FQHC Funding with Robust Data Collection guide

To be able to apply for additional grant funding Federally Qualified Health Centers, or FQHCs, rely on good data collection…

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Care Where It’s Needed at FQHCs guide

FQHCs provide high-quality healthcare to the communities that need it most. To support FQHCs’ operations and financial success, Clearwave offers multiple…

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Featured Tip Sheets

The Top Six Trends Impacting FQHCs in 2021 tip sheet

2020 was a pivotal year for healthcare operations — and practitioners, administrators and staff. An urgent need to pivot healthcare…

Download Now > Read More >

Neurology

Testimonials

quote-1

With Clearwave we now have a user-friendly system that handles the bulk
of the data validation before patients walk in the door. Expediting the patient
check-in process and having a better quality experience has been a win-win for
everyone, especially our patients.

Leeann Garms

Chief Executive Officer
Raleigh Neurology Associates
quote-2

The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
quote-3

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Blogs

Preparing Your Neurology Practice for Post-COVID

Reading Time: 4 minutes The coronavirus pandemic has turned the world upside down, forcing businesses and individuals alike to change their daily routines and…

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Use Self-Service Check In to Improve Collections at Neurology Practice

Reading Time: 4 minutes Next to serving patients, payment collections should always be a priority at your neurology practice, because when patients don’t pay…

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How To Make Check In Easier On Your Neurology Patients

Reading Time: 4 minutes Neurology patients rely on treatments, tests, exams, and evaluations on the brain and nervous system, which like many other health…

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Featured Case Studies

Raleigh Neurology case study

Raleigh Neurology Associates needed a solution to solve their congested waiting rooms, sluggish intake process and lack of privacy in…

Download Case Study > Read More >

Cardiology

Testimonials

quote-1

It’s amazing that a patient will swipe their card and pay a $400-600 outstanding balance right on the check-in device during check-in. We’ve seen our outstanding balances go down significantly as a result of Clearwave.

Daren Moon

IT Manager
Utah Cardiology
quote-2

The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
quote-3

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Blogs

Leveraging Patient Registration Systems in Your Cardiology Practice

Reading Time: 3 minutes Health and time are precious commodities. Electronic patient registration systems can help improve both for your cardiology practice. From patient…

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Why Digital Patient Check-In Systems are the Wave of the Future for Cardiology

Reading Time: 4 minutes Many medical practices have leveraged digital and digital solutions in 2020 as an effective way of establishing safe healthcare. For…

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Featured Case Studies

Montgomery Cardiovascular Associates case study

Montgomery Cardiovascular Associates needed a more robust patient check-in solution that would provide real-time eligibility, collect copayments, handle consents, scan…

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Utah Cardiology case study

Utah Cardiology needed a solution to help them make major improvements in practice workflows, reduce wait times, and increase overall…

Download Case Study > Read More >

Featured Videos

Phoenix Heart: What does staff say about Clearwave

Hear from Kyle Matthews, CEO of Phoenix Heart: What Does Staff Say About Clearwave?

Watch Video > Read More >

Phoenix Heart: before and after implementing Clearwave

Phoenix Heart: before and after implementing Clearwave

Watch Video > Read More >

Elevating eligibility verification and prior authorization webinar

The strengths and weaknesses of medical practices’ eligibility verification processes have been amplified during the COVID-19 pandemic. Watch this webinar…

Watch Now >

OBGYN

Testimonials

quote-1

As an administrator, seeing that flow from Clearwave right into the back office is really nice. There’s no awkwardness with the staff having to bring up an outstanding balance – patients are presented with the amount right on Clearwave and pay the whole thing. It’s also saved all the time and expense of printing out statements and paying for postage.

Chris Gooder

Executive Director
OBGYN West
quote-2

The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
quote-3

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Case Studies

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Hospital / Health Systems

Testimonials

quote-1

The average check-in time at the kiosk is just over two minutes. A registrar can not work that fast with a high level of accuracy, but our kiosks can.

Jeri Pack

CHAM, Director, Revenue Cycle Solutions
Baptist Health
quote-2

The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
quote-3

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Blogs

Improve Hospital Safety with Reduced Contact Patient Check-In

Reading Time: 3 minutes COVID-19 has been reported to spread through interpersonal contact, respiratory droplets and infected surfaces. As such, hospitals and other medical…

> Read More >

Featured Case Studies

Baptist Health case study

Baptist Health recognized several issues impacting their revenue cycle and registration process including high deductible health plans putting the payment…

Download Case Study > Read More >

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