Success Stories

Put time and money back into your practice and unlock growth potential. Through scheduling, communications and registration via mobile, tablet or kiosk, Clearwave does it all – including the industry’s most accurate, real-time insurance verification. Improve profitability and productivity from day one of deployment and ensure long-lasting results, through clearwaveCARE. See how Clearwave helps high-growth practices drive revenue impacts.

Ophthalmology

Testimonials

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We used another check-in vendor for less than 30 days. It unfortunately pushed back more workflow on the front desk for them to handle. It slowed down the throughput and the staff was ready to revolt. In addition, the daily payment reconciliation process was a nightmare and the scheduling interface was not as user friendly as Clearwave.

Keith Froleiks

Chief Financial Officer
Rockland Eye Physicians & Surgeons
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We have been thrilled with our easy-to-use Clearwave solution. We began using Clearwave check-in to confirm whether patients are fully, partially or unvaccinated against COVID-19. The results, 85% of patients being fully vaccinated, have led us to meaningful and helpful changes within our practice for patients and staff. We can’t recommend Clearwave enough.

Mark M Prussian

Chief Executive Officer
The Eye Care Institute
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With the constant HR challenges we face every day, we needed a solution that
would provide patients with the option for self-service registration. Clearwave
is the only solution on the market that has a comprehensive registration and
eligibility workflow.

Janna Mullaney

Chief Operations Officer
Katzen Eye Group

Featured Blogs

How Automated Patient Intake Improves Your Ophthalmology Check-in Process

Reading Time: 4 minutes Time and time again, one of the primary drivers of negative medical office reviews is long wait time. According to…

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4 Tips For A More Profitable Ophthalmology Practice

Reading Time: 5 minutes Looking for more ways to boost profitability at your ophthalmology practice? TRY OUR ROI CALCULATOR As we get closer to…

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Tips to Grow Your Ophthalmology Practice

Reading Time: 3 minutes I was introduced to the ophthalmic world over 10 years ago as an extremely satisfied LASIK patient who referred family…

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Featured Case Studies

Andrews Sports Medicine Case Study

Andrews Sports Medicine and Orthopaedic Center needed a solution to solve long waiting room lines, past due payments and errors…

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Baptist Health Case Study

Baptist Health recognized several issues impacting their revenue cycle and registration process including high deductible health plans putting the payment…

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Thomas Eye Group Case Study

Thomas Eye Group needed a solution to solve long waiting room lines, past due payments and errors in patient data…

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Featured Tip Sheets

The Top Seven Trends Impacting Orthopedics in 2021 tip sheet

2020 was a pivotal year for healthcare operations — and practitioners, administrators and staff. An urgent need to pivot healthcare…

Download Now > Read More >

Featured Videos

Ophthalmology webinar

Join Laura Rousseau as she shares her knowledge on the ophthalmology industry and how patient check-in solutions can improve patient…

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Clayton Eye Center Case Study

Clayton Eye Center implemented Clearwave before COVID-19 hit the U.S. Learn how the patients at Clayton Eye Center are liking the…

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Orthopedics

Testimonials

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People have asked if the kiosk made check-in impersonal, and I said no,
really it improved it, because now they see a face when they walk in, versus the
top of somebody’s head.

Lisa Warren

Chief Executive Officer
Andrews Sports Medicine
and Orthopaedic Center
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The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
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We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Blogs

How to Overhaul Your Orthopedic Patient Intake System in 2020

Reading Time: 3 minutes Digital technologies exist to improve our capacity, processes, and augment our capabilities. In the healthcare sector, digital tools can reduce…

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What Role Does Orthopedics Play During COVID-19?

Reading Time: 5 minutes The coronavirus pandemic has affected many sectors of public service. Medical practices have been among some of the hardest hit….

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How to Make Better Decisions with Data at Your Orthopedic Practice

Reading Time: 4 minutes When it comes to data, you may think of code or endless numbers scrolling past you, like in the Matrix….

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Featured Case Studies

Andrews Sports Medicine Case Study

Andrews Sports Medicine and Orthopaedic Center needed a solution to solve long waiting room lines, past due payments and errors…

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St. Cloud Orthopedic Associates Case Study

St. Cloud Orthopedic Associates wanted to find a way to reduce long lines that were often out of the door….

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Featured Tip Sheets

Combatting pricing pressures in Orthopedics practices tip sheet

For orthopedic practices, skyrocketing overhead costs have become the norm. It’s a constant fight to stay profitable while treating patients…

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The Top Seven Trends Impacting Orthopedics in 2021 tip sheet

2020 was a pivotal year for healthcare operations — and practitioners, administrators and staff. An urgent need to pivot healthcare…

Download Now > Read More >

Featured Videos

A pandemic and a practice: lessons learned and where to go from here webinar

COVID-19 pressurized specialty practices into rapidly rethinking healthcare operations, and ways to sustain patient volume and preserve staff. In this…

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St. Cloud Ortho Video Case Study

St. Cloud Orthopedics has been in business for more than 65 years. Learn how they are utilizing Zero-Contact Patient Registration to keep…

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Orthopedics Webinar

Join Hillary Arnette as she dives into the orthopedics specialty and further explains how electronic patient check-in can enhance your…

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Dermatology

Testimonials

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Our check-in times before Clearwave were 7-15 minutes. After implementing
Clearwave, it is now one minute and 55 seconds – and that’s for both new
and returning patients.

Grant Ely

Chief Executive Officer
North Idaho Dermatology
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The Clearwave kiosk and tablet have allowed us to be much more efficient at the front desk. We’ve reduced staff turnover, improved payment collections, and have been able to repurpose staff members to other valuable parts of the practice.

Lisa Makela-Walters

Business Office Manager
Southwest Michigan Dermatology
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I really enjoy the partnership with Clearwave. We enjoy the experience — from
the sales team to the support team and the training team. It’s great working
with all of them.

Cory Hoover

IT Manager
United Skin Specialists

Featured Case Studies

Southwest Michigan Dermatology Case Study

Southwest Michigan Dermatology needed a solution to help them grow while maintaining a smaller staff size for their clinics. Learn…

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United Skin Specialists Case Study

United Skin Specialists was looking for a digital check-in system that centralized their workflows and integrated with Nextech. Using Clearwave,…

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FQHCs

Testimonials

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We used another check-in vendor for less than 30 days. It unfortunately pushed back more workflow on the front desk for them to handle. It slowed down the throughput and the staff was ready to revolt. In addition, the daily payment reconciliation process was a nightmare and the scheduling interface was not as user friendly as Clearwave.

Keith Froleiks

Chief Financial Officer
Rockland Eye Physicians & Surgeons
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The comprehensive scheduling solution manages our complex scheduling
rules, brilliantly enabling us to have 100% control over our scheduling. We can
now deliver a fully flexible and accessible scheduling solution from any device,
in multiple languages, and across all of our channels and departments. Our
scheduling now meets or exceeds our patients’ evolving needs and improves
patient engagement while reducing our costs.

Criztal Franco

Director of Patient Access
Legacy Community Health
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We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

Site Operations
Greater Lawrence Family Health Center

Featured Blogs

Why is Digital Check-In More Cost Efficient for FQHCs?

Reading Time: 3 minutes Federally Qualified Health Centers play a vital role in modern healthcare, providing much-needed medical care to millions of under-served patients….

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FQHCs Need Eligibility at Their Fingertips

Reading Time: 2 minutes Federally Qualified Health Centers currently serve about one-twelfth of the U.S. population, delivering healthcare to our most disadvantaged communities.

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4 Things to Consider When Incorporating Telehealth at Your FQHC

Reading Time: 4 minutes With many consumer services becoming digitized, medical practitioners need to be careful not to fall behind. To stay ahead of…

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Featured Case Studies

Greater Lawrence Family Health Center Case Study

Greater Lawrence Family Health Center, the second largest Federally Qualified Health Center in Massachusetts, needed a solution to enhance efficiency,…

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Featured Guides

Obtaining FQHC Funding with Robust Data Collection guide

To be able to apply for additional grant funding Federally Qualified Health Centers, or FQHCs, rely on good data collection…

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Care Where It’s Needed at FQHCs guide

FQHCs provide high-quality healthcare to the communities that need it most. To support FQHCs’ operations and financial success, Clearwave offers multiple…

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Featured Tip Sheets

The Top Six Trends Impacting FQHCs in 2021 tip sheet

2020 was a pivotal year for healthcare operations — and practitioners, administrators and staff. An urgent need to pivot healthcare…

Download Now > Read More >

Neurology

Testimonials

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With Clearwave we now have a user-friendly system that handles the bulk
of the data validation before patients walk in the door. Expediting the patient
check-in process and having a better quality experience has been a win-win for
everyone, especially our patients.

Leeann Garms

Chief Executive Officer
Raleigh Neurology Associates
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The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
Quote Vector Image Dark Green

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Blogs

Preparing Your Neurology Practice for Post-COVID

Reading Time: 4 minutes The coronavirus pandemic has turned the world upside down, forcing businesses and individuals alike to change their daily routines and…

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Use Self-Service Check In to Improve Collections at Neurology Practice

Reading Time: 4 minutes Next to serving patients, payment collections should always be a priority at your neurology practice, because when patients don’t pay…

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How To Make Check In Easier On Your Neurology Patients

Reading Time: 5 minutes Updated, February 23, 2023, by Blakely Roth Neurology patients rely on treatments, tests, exams, and evaluations on the brain and…

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Featured Case Studies

Raleigh Neurology Case Study

Raleigh Neurology Associates needed a solution to solve their congested waiting rooms, sluggish intake process and lack of privacy in…

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Cardiology

Testimonials

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It’s amazing that a patient will swipe their card and pay a $400-600 outstanding balance right on the check-in device during check-in. We’ve seen our outstanding balances go down significantly as a result of Clearwave.

Daren Moon

IT Manager
Utah Cardiology
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The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
Quote Vector Image Dark Green

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Blogs

Leveraging Patient Registration Systems in Your Cardiology Practice

Reading Time: 3 minutes Health and time are precious commodities. Electronic patient registration systems can help improve both for your cardiology practice. From patient…

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5 Reasons Why Digital Patient Check-In Systems are the Wave of the Future for Specialty Practices

Reading Time: 4 minutes Updated, October 18, 2023, by Blakely Roth Many medical practices have leveraged digital patient check-in solutions as an effective way…

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Featured Case Studies

Montgomery Cardiovascular Associates Case Study

Montgomery Cardiovascular Associates needed a more robust patient check-in solution that would provide real-time eligibility, collect copayments, handle consents, scan…

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Featured Videos

Phoenix Heart: What does staff say about Clearwave

Hear from Kyle Matthews, CEO of Phoenix Heart: What Does Staff Say About Clearwave?

Watch Video > Read More >

Phoenix Heart: before and after implementing Clearwave

Phoenix Heart: before and after implementing Clearwave

Watch Video > Read More >

Elevating eligibility verification and prior authorization webinar

The strengths and weaknesses of medical practices’ eligibility verification processes have been amplified during the COVID-19 pandemic. Watch this webinar…

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OBGYN

Testimonials

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We have definitely seen an increase in co-pay collection and past-due balances. In our experience, patients are much more likely to use the kiosk to take care of both payments in one fail swoop, than they would be with staff.

Lauren Reese

Administrative Manager
Complete Women’s Care of Alabama
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The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
Quote Vector Image Dark Green

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Case Studies

Cape Fear Orthopedics Boosts Patient Volume Without Increasing Staff or Costs

Cape Fear Orthopedics & Sports Medicine is a fast-growing practice with 11 providers that see 300+ patients every day. Between…

Download Case Study > Read More >

CVG Reduces Claim Rejections & Improves Patient Experience

The CardioVascular Group (CVG) provides cardiology care across 9 locations with 19 physicians who see roughly 500 patients per day….

Download Case Study > Read More >

Complete Women’s Care OBGYN Drives 90% Drop in Check-in Times

Complete Women’s Care of Alabama has 8 providers who see 350+ patients a day across two locations. With high patient…

Download Case Study > Read More >

Hospital / Health Systems

Testimonials

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The average check-in time at the kiosk is just over two minutes. A registrar can not work that fast with a high level of accuracy, but our kiosks can.

Jeri Pack

CHAM, Director, Revenue Cycle Solutions
Baptist Health
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The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.

Shelley Gerads

Business Office Manager
St. Cloud Orthopedic Associates
Quote Vector Image Dark Green

We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more.

Marta Moura

AVP

Featured Blogs

Improve Hospital Safety with Reduced Contact Patient Check-In

Reading Time: 3 minutes COVID-19 has been reported to spread through interpersonal contact, respiratory droplets and infected surfaces. As such, hospitals and other medical…

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Featured Case Studies

Baptist Health Case Study

Baptist Health recognized several issues impacting their revenue cycle and registration process including high deductible health plans putting the payment…

Download Case Study > Read More >

“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”

94% reduction

in claims rejections

174% increase

in monthly patient visits

$400K increase

in new LASIK revenue, while dropping advertising by $5K per month

“When patients come in to see us, we have all this new technology, and… we hand you a clipboard? It doesn’t match up. We want to mirror that exceptional patient experience from the back of the practice to the front of the practice”

112% increase

in point-of-service collections

128% increase

in eligibility checks completed

< 3 Minute

Check-in Time

“With Clearwave we now have a user-friendly system that handles the bulk of the data validation before patients walk in the door. Expediting the patient check-in process and having a better-quality experience has been a win-win for everyone, especially our patients.” - Leeann Garms, CEO | Raleigh Neurology Associates

25%

Increase in point-of-service collections year-over-year

72%

Reduction in check-in times for returning patients

12,663

Average monthly patient data updates at kiosk, which flows directly into their athenahealth system

See What People are Saying About Clearwave

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