5 Ways Clearwave’s Patient Scheduling Software
Increases Acquisition & Accuracy
Give patients the ownership to self-schedule healthcare appointments, drop staff workloads and get your providers to see that self-scheduling is key to improving accuracy and efficiency. Do more, with less. Reducing phone traffic and increasing patient acquisition, Clearwave Scheduling customers have seen 84% adoption of self-scheduling, up to 51% of online scheduling coming from new patients and 45% of bookings occurring after hours.
Fuel New Patient Growth With Scheduling Software
Built to Meet Your Unique Needs
Online, 24/7 Booking
Put scheduling on autopilot for your practice, booking more patients and improving accuracy. With a 24/7 online patient scheduling solution that can be embedded into an existing website or mobile app, your practice becomes instantly searchable, allowing new patients to shop for care and schedule appointments with providers.
NextUp Waitlist
Combined with Clearwave Scheduling, NextUp gives your organization an automated tool to fill open time slots in a way that your patients are already familiar with. Send appointment requests and book new appointments to fill canceled or rescheduled slots without burdening your staff.
Multi-Language Scheduling
Clearwave Scheduling offers the most robust multi-language support for patient self-scheduling. Clearwave supports 13 languages including, English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Russian, Persian/Farsi, Korean, Albanian, Arabic, Vietnamese, Chinese (simplified), Haitian Creole and French.
SchedLogic™ Matching Algorithm
Perfectly match patients with the right providers, at the right times, to create appointments that reflect providers’ preferences, maximize organizational efficiency and best address your patients’ needs. Our complex patient scheduling algorithm handles all appointment types and can be customized based on your organization’s workflow. Built with the understanding that patient and physician needs keep changing, nothing is hard coded, and practices can easily make changes to reflect their constantly changing environment at any time. SchedLogic is EMR/PMS-agnostic, which allows your organization to centralize patient and provider data from multiple sources and apply it to best benefit your needs.
PATIENT NEEDS
The patient steps through a guided workflow, and is asked relevant diagnostic and algorithmically personalized questions along the way to understand what they need
PATIENT HISTORY
PMS/EMR integrations ensure patient historical data is leveraged in scheduling decisions
PROVIDER EXPERTISE & PREFERENCES
Back-end rules reflect real-life provider priorities and preferences in the digitized workflow
BUSINESS LOGIC
Matching algorithms align appointment slots with organizational constraints such as insurance restrictions and reimbursement policies
Smart Call Center Scheduling
Use Clearwave Scheduling for Call Center, our customers have even increased practice locations with no increase to call center volume or FTE costs. Customers have also decreased call-time by 70% and reduced new agent training time by 30%, bringing in more patients, for less! With our guided scheduling dialogue, Clearwave Scheduling provides an interactive script specifically designed to collect information from patients. Agents simply input patients’ responses, and SchedLogic™ does the rest.
Strong PMS/EHR Integration
Our patient scheduling software works closely with your critical EMR/PMS, allowing you to centralize patient and provider data from multiple sources. Once a patient books, cancels or reschedules in the Clearwave Scheduling platform, your critical systems will update in real time, meaning no lag time, no staff intervention, no overbooking, and most importantly, no patient confusion. Capture important booking information where you need it most and reduce staff involvement in booking.
See How The Patient Scheduling Platform Works
We’re Stronger When We Support Each Other
High-growth practices choose technology solutions by evaluating price, fit and partnership. Your practice will grow further, faster with a vendor partner who CAREs about your outcomes, your challenges and your patients. At Clearwave, our experience working with medical practices of all sizes and across specialties has shaped our belief that we’re stronger when we support each other – that's why we provide clearwaveCARE. With a focus on building lifelong partnerships, your experience will go beyond technology to ensure you maximize value.
How Clearwave's Patient Scheduling Software Helps Practices Like Yours
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