FROM CLEARWAVE

Patient Communications

Automated and streamlined patient communication is imperative for fast-moving practices. Use a solution that’s purpose-built to reduce staff workloads, improve efficiency and enhance patient satisfaction.

Connect with Patients on Their Level

Keep appointment slots filled. Reduce no-shows. Driving patient satisfaction and revenue. Clearwave keeps you connected while accelerating patient acquisition and retention.

Appointment Reminders

Texting-GIF
Automate-Reminders-1

Keep patients and schedules on track while dramatically reducing no-shows. Clearwave Reminders are quickly configurable and automated based on location, doctor or appointment type. With adjustable arrival time settings, you can ensure patients get to your practice at the most optimal times. Customize your reminder cadence, sending additional reminders, all via email, text or voice. From the link in the reminder message, patients can easily confirm, pre-check or modify their appointment in mere seconds — saving staff time and adding the convenience patients require. Clearwave will also save a copy of sent text messages to improve record keeping and provide as reference when patients or providers inquire about sent reminder messages.

Patient Recalls

Texting-GIF
newrecallsimageforpage

Minimize lapsed patients and maximize physician schedules, without burdening your staff! Clearwave Recalls run in the background, enabling your practice to automatically communicate with existing patients to book their next appointment. After a patient checks in for their first appointment, they will be automatically enrolled in a cadence to make sure your practice stays top-of-mind for their next appointment. Leverage these automated patient recalls, sent by appointment type, and send specific patient recalls to target individual patients for healthcare follow-ups. Use Clearwave Recalls to get your patients back into the office and help them fulfill ongoing health needs. Customize recall text and email messages and make it simple for patients to book their next visit immediately after receiving a recall by adding a phone number and scheduling link. 

Message

Texting-GIF
weather Clearwave Messaging (600 × 300 px) (1500 × 350 px)

Automatically send administrative patient messages with the push of a button and keep them in the loop about key practice updates! Notify patients when their provider is out unexpectedly, send urgent office closure notifications and much more. With Clearwave Message, you can get in touch with your patients immediately. Send messages to specific patient groups based on appointment service, date, status, provider, location and more. Do it all while saving staff hours in a day and keeping your patients informed! 

Two-Way Texting

Texting-GIF
Patient-Two-Way-Texting-1

Send focused, efficient messaging to your patients with two-way texting from Clearwave. It streamlines communication —and delivers a better patient experience.

Use our patient texting software to easily chat with patients or send templated responses. Provide instructions, send alerts or advise companions of completed procedures. No clunky portals or downloads needed, just a clear approach to patient communication.

Email & Postal Validation

Texting-GIF
Verified-Contacts-1

Ensure your patients’ contact information is up-to-date with verification of email addresses and mailing addresses.

Cw-CARE-01

We’re Stronger When We Support Each Other

High-growth practices choose technology solutions by evaluating price, fit and partnership. Your practice will grow further, faster with a vendor partner who CAREs about your outcomes, your challenges and your patients. At Clearwave, our experience working with medical practices of all sizes and across specialties has shaped our belief that we’re stronger when we support each other – that's why we provide clearwaveCARE. With a focus on building lifelong partnerships, your experience will go beyond technology to ensure you maximize value.

Hear From a Peer

       

Clearwave Message Data Sheet

As a part of Clearwave Communications, Clearwave Message enables you to share administrative practice announcements and instantly communicate urgent messages,…

Download Now > Read More >

What to Do When No-Shows Seem Inevitable eBook

Patient no-shows have plagued healthcare organizations since the advent of appointments. The loss of revenue, throughput and efficiency are obvious,…

Download the Guide >

Reduce No Shows So Your Physicians Take Notice

Alabama Ophthalmology Associates (AOA) has three core locations and six Board-certified ophthalmologists on staff that provide sub-specialty care. See how…

Download Case Study > Read More >

Let's Get You Paid