Optimize Staffing & Enhance Patient Engagement at
Orthopedics Practices
Our patient-led, self-service solutions help orthopedic practices reduce dependency on staff, support standard orthopedic and walk-in needs, streamline schedules and boost collections.
24/7 Patient Scheduling
24/7 Patient Scheduling
Significantly increase patient acquisition and retention with 24/7 scheduling that reflects your practice's booking preferences and policies. Combined with instant eligibility checks and a waitlist, practices can save 520 staff hours/year and increase new patients by 51% on average. Existing patients can easily self-schedule appointments and new patients can be matched with the right provider. Our platform is EMR/PMS-agnostic, meaning provider data can be pulled from multiple sources and applied to your scheduling needs, simple or complex.
Walk-in Patients
Walk-in Patients
Make walk-ins an impactful revenue source for your practice and improve your ability to compete for new patients. With Clearwave, it's easy to see patients as walk-ins, making your orthopedics practice the most convenient stop on the way home from work or after-school sports. Have the flexibility to explore new revenue channels and expand your hours with the same Clearwave efficiency.
Eligibility Verification
Verify in Seconds
Clearwave's automated eligibility verification works in just seconds to automatically check patient coverage. In orthopedics, this speeds up time-to-revenue and reduces patient responsibility due. Instantly collect co-pays and patient responsibility at the time of service. No staff intervention is needed as coverage is checked for practices and ASCs, freeing up staff for other business areas.
Clearwave orthopedic customers report up to a 90% reduction in denied insurance claims and up to a 65% improvement in point-of-service collections.
Accelerated Revenue
Accelerated Revenue
Easily present and collect patient responsibility at the point-of-service — collect for the day's visit, an open balance or Durable Medical Equipment not covered by insurance. Using Clearwave, orthopedic practices drive consistent collection rates of 96% during check-in and accelerate cash flow by 65%. See how your practice can collect more every day, stop billing stalls before they happen and speed up reimbursement all with patient-powered registration and faster eligibility verification. Imply smart collection strategies, like card-on-file and kiosk collection options to increase upfront payments and remove staff from awkward payment conversations. Make it possible with Clearwave Pay!
Patient-Led Registration
Patient-Led Registration
Clearwave provides patient-powered registration built to drop check-in times, improve data capture and streamline patient and staff experiences. Use Clearwave's patient-led registration and clinical intake via kiosk, tablet or mobile to help your patients in pain get to their doctor faster. Practices see 99% patient adoption of Clearwave Registration, increasing collections by 112% on average and dropping check-in times by 90%. Even use custom check-in questionnaires to build awareness for physical therapy services, steroid injections, bunion surgery and more.
Patient Communications
Patient Communications
Orthopedic practices need good outgoing communication, especially with patient coming in for multiple visits a week or month. Stay in touch with Clearwave’s automated reminders, recalls, message and two-way texting. With personalized patient communications, orthopedic practices create higher patient satisfaction, fewer staff burdens and happier doctors, who take notice when no-show rates drop to just 4%! Keep appointment slots filled, dramatically reduce no-shows and ensure patients stay in the know about their upcoming appointments.
The Clearwave Impact
“The online scheduler has been huge in helping book patients in the way that meets provider requirements, and now it is really on autopilot for us. It has been so seamless and a great convenience for our patients and relief for our staff.”
16%
of appointments booked online are new patients
45%
of appointments booked online are made after hours
34%
of appointments booked online are made last minute
“Technology has been more successful in estimating and collecting patient payments than manual efforts. Patients are more inclined to pay when they understand their responsibility and are prompted to pay through private, self-service check in.”
5%
Increase in self-pay collections
$127,111
Average monthly collections
$240,886
Copays collected via kiosk in 6 months
“People have asked if the kiosk made check-in impersonal, and I said no, really it improved it, because now they see a face when they walk in versus the top of somebody’s head.”
99%
Patient utilization at Clearwave kiosks
2:30m
Average check-in time
90%
Drop in average check-in time
“The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.”
100%
Increase in point-of-service collections
1:16m
Average check-in time
77%
Drop in waiting room time
A Proud OrthoForum Core Sponsor
Clearwave is purpose-built to fuels independent orthopedic practice revenue and efficiency. See how other OrthoFoum members leverage Clearwave to put time and money back into their practice, while meeting orthopedic patient demands and expectations. See how you can accelerate collections, increase patient acquisition and retention, drive cleaner claims and reallocate administrative employees to make the best use of your resources. Do it all, with Clearwave!
See What People are Saying About Clearwave
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Schedule a demo and see how Clearwave can help your practice drive revenue.