Clearwave Connect

THE INDUSTRY’S LEADING PATIENT CHECK-IN SYSTEM

Flexibility and efficiency at patient check-in on mobile, tablet, kiosk — or a device combination that’s the best advantage for your practice.

Clearwave Connect

It’s just what patients want, and exactly what practices and health systems need.

Pre-Registration

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Pre-Registration

No more wasted time filling out forms in the waiting room. Patients can complete all the necessary demographic and medical history information in advance on their own device. Pre-Registration from Clearwave ensures patients provide thorough and accurate data you can see in real-time, enabling you to customize patient workflows or even offer premium services. See patient financial responsibility as soon as an appointment is booked, and collect payment upfront for larger procedures. Drastically reduce no-show percentages with better patient engagement and ease-of use. They see convenience and independence — you see a smooth, maintained cash flow. And once their information is in the system, they’ll never have to fill out the same forms again on subsequent visits.

Clinical Intake

Clinical Intake

Reduce the staff effort required to capture clinical intake data and ensure accuracy. Have your patients complete their medical history and clinical intake by adding custom or standard clinical intake forms to your Clearwave pre-registration workflows. Patients will complete these forms as the last step in their pre-check and their information will automatically integrate into your EHR/PMS system. Capture clinical intake ahead of time to reduce check-in times and streamline the patient experience.

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Mobile Check-In

Mobile Patient Check-In

Clearwave Connect for Mobile gives you the flexibility to offer patients the ability to check-in confidentially and conveniently from their personal device. This promotes safe zero-contact check-in protocols, and the implementation of virtual waiting rooms. Self-service check-in dramatically reduces patient wait time, too – driving higher patient satisfaction and loyalty.

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Tablet Check-In

Patient Check-In Tablet

Clearwave Connect for Tablet gives your patients a confidential, flexible check-in, right from your practice's own tablets.

Whether used to reduce front desk check-in lines, provide hand-held options for patients with mobility challenges or offer a more private check-in experience, tablet patient check-in is an excellent adaptation for your practice. Easily collect data and payments through patient self-service for a smooth flow and satisfying patient experience.

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Kiosk Check-In

Patient Check-In Kiosk

Clearwave Connect for Kiosk transforms your front office with quicker patient self-check-in at one or more devices. Collect the most accurate billable patient data for cleaner claims and quick reimbursement. With two kiosk models to choose from, find the best fit for your office and floor plan. Allow the smoother, more centralized flow of patient, eligibility and payment information to improve your processes and allocate front office staff to the most productive tasks and functions.

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How It Works – 6 Points to Maximize Performance

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REMINDER

An appointment reminder is sent. Patient gets an early text or email — or real-time text message if same-day visit. Eligibility verification has already started, automatically.

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ARRIVAL

The patient arrives for their visit. Their information is complete, updated & pre-verified.

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PRE-REGISTRATION + CLINICAL INTAKE

Pre-registration and clinical intake is prompted and complete. Insurance cards & driver's license scanned. All pre-registration and clinical intake data is now visible in your PM system.

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CHECK-IN

The patient checks in. They can self-check-in on mobile, or in-office using tablets or kiosks.

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OVERVIEW

An overview is available in the dashboard. Staff reviews and fixes/clears any alerts identified by Clearwave. The day’s schedule is prepped — open spots can be filled at any time.

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VISIT

The patient is now ready to be seen. The process is expedited and efficient, with minimal staff intervention.

Achieve Zero-Contact Patient Check-In with Clearwave Connect for Mobile

Learn how Clearwave Connect for Mobile helps patients check in for appointments using their phone, without needing an extra app or login information. Demonstrate your commitment to patient-centric care in the most seamless format possible with Clearwave Connect.

Clearwave Connect for Mobile

Hear from a peer

Raleigh Neurology Case Study

Raleigh Neurology Associates needed a solution to solve their congested waiting rooms, sluggish intake process and lack of privacy in…

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St. Cloud Orthopedic Associates Case Study

St. Cloud Orthopedic Associates wanted to find a way to reduce long lines that were often out of the door….

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United Skin Specialists Case Study

United Skin Specialists was looking for a digital check-in system that centralized their workflows and integrated with Nextech. Using Clearwave,…

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See the future of patient engagement.