For High-Growth Oncology Practices
Clearwave's patient revenue platform addresses the biggest pre-visit, visit and post-visit challenges for high-growth oncology practices in one simple, centralized solution.
Ease of Use for Patients
Ease of Use for Patients
Clearwave simplifies patient scheduling, check-in, reminders and co-pays — whether from a mobile phone or in-office — streamlining time to revenue.
Patients can complete registration in advance, and spend less time in the waiting areas. Use custom questions in your check-in workflows to ask if a patient would prefer to be seated or if they would like to request a wheelchair. All information is sent to the dashboard in real-time and will notify staff if help is required. Clearwave makes new appointments and office visits simpler while putting revenue back into your Oncology practice.
Eligibility Verification
Transparency in Advance
Clearwave instantly automates verification on average at seven patient touchpoints. Automated eligibility verification runs in just seconds, without staff intervention, and offers patients and practices financial transparency. See patient co-pays and estimated financial responsibility and collect payment right at the point of service. Pre-validate coverage in advance to increase time-to-revenue and reduce patient responsibility due.
24/7 Patient Self-Scheduling
Self-Service & Convenience
For oncology patients, scheduling can get complicated due to prior authorizations needed or recurring patients needing to reschedule. Clearwave self-scheduling offers smart appointment scheduling options that are easily accessible for patients and always matched to your schedule in real-time, through critical integrations.
Existing patients can easily self-schedule appointments and new patients can be matched with the right provider. Our platform is EMR/PMS-agnostic, meaning provider data can be pulled from multiple sources and applied to your scheduling needs, simple or complex. Optimize your schedule and use more available time slots to increase acquisition. Drive increased throughput and scalable patient volume, combined with real-time eligibility verification and pre-registration to take your high-growth practice to the next level.
Patient Communication
Patient Communication
Even the most effective patient engagement platform needs good outgoing communication from your practice. Stay in touch with Clearwave’s automated reminders, patient two-way texting, contact verification, and follow-up surveys. Take the guesswork out of patient prep, keep appointment slots filled, dramatically reduce no-shows and foster patient satisfaction when implementing Clearwave.
Work Smarter, Not Harder
Free Up Your Staff
Maximize front-desk operations and reallocate staff to higher-value tasks to reduce operating costs and drive revenue. Clearwave's digital and automated solutions relieve staff workload and let practices get through any staff challenges without sacrificing service or attention. Patients are able to have better access without needing a 1:1 interaction with staff - it's a true, zero-staff solution that lets your team focus on what matters most, patient care.
The Benefits are Booming
“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”
94% reduction
in claims rejections
174% increase
in monthly patient visits
$400K increase
in new LASIK revenue, while dropping advertising by $5K per month
“The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.”
100%
Increase in point-of-service collections
1:16m
Average check-in time
77%
Drop in waiting room time
“We needed a scheduling solution that put patient preferences first —and made access to care faster and simpler. Clearwave’s digital patient access platform ticked all our boxes, enabling rapid and flexible deployment to deliver superior patient satisfaction and operational efficiency.” - Annie Cain, Technology Manager | PANW
61%
Of appointments scheduled online are last-minute appointments, filling schedule gaps
20%
Increased in appointments scheduled online from previous solution
29%
Of all appointments are scheduled after-hours, providing the convenience patients need
"We increased our upfront patient collection rate and are now driving a 96% patient collection rate before rendering patient care. Almost immediately we were able to reallocate FTE staffing, while still providing a positive patient experience and coverage at the front desk. We did this by shifting our people to other areas of the practice, we didn’t have any layoffs or staff dissatisfaction just improved use of FTEs."
96%
Patient collection rate
50%
Drop in FTEs required in certain departments, reallocating staff to other areas.
1m 20s
Average check-in time
See What People are Saying About Clearwave
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Let's Get You Paid
Schedule a demo and see how Clearwave can help your practice drive revenue.