East Alabama Health Sees a 90% Decrease in Wait Times
East Alabama Health (EAH) offers both ambulatory and acute healthcare including emergency and internal medicine, family practice, outpatient care and a range of specialty care services. Facing an ever-evolving healthcare environment and vendor shifts, EAH was looking to elevate its patient engagement approach to meet the needs of today’s patients.
EAH uses Clearwave to:
- Reduce wait times
- Speed up patient check-in through self-service kiosks and mobile phones
- Allow patients to pre-register for appointments prior to arriving
- Capture real-time insurance verification data
Download the case study to hear how EAH enhanced their patient experience and built a strong partnership with Clearwave.