East Alabama Health Sees a 90% Decrease in Wait Times

East Alabama Health (EAH) offers both ambulatory and acute healthcare including emergency and internal medicine, family practice, outpatient care and a range of specialty care services. Facing an ever-evolving healthcare environment and vendor shifts, EAH was looking to elevate its patient engagement approach to meet the needs of today’s patients. 

EAH uses Clearwave to: 

  • Reduce wait times 
  • Speed up patient check-in through self-service kiosks and mobile phones 
  • Allow patients to pre-register for appointments prior to arriving 
  • Capture real-time insurance verification data 

 Download the case study to hear how EAH enhanced their patient experience and built a strong partnership with Clearwave.