Transforming the Patient Check-In Experience
Clearwave is transforming healthcare to better serve the needs of patients. Clearwave is a self-service registration solution (via kiosk, desktop, or mobile) that allows patients to check-in for appointments, remit payments and verifies patients’ insurance eligibility.
Patients Checked-In
HOSPITALS & HEALTH SYSTEMS
One large system introduced digital check-ins at its orthopedic clinic—and is now rolling out the solution to all of its outpatient clinics.
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PHYSICIAN PRACTICES
Across the country, physician practices use self-service check-in to capture point-of-service collections and update patient data directly into the EHR.
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SPECIALTY PRACTICES
One medical practice reduced patient check-in times to just two minutes while decreasing front-desk staffing by $78,000 a year using digital check-in.
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Benefits & Features
Real-time data authentication
Real-time eligibility of benefits and demographic data improves clean claim rates by prompting patients to correct errors at check-in.
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Mobile check-in solutions
Our mobile check-in tool gives patients the power to manage their check-in from their home or on the go.
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Collections at the Point of Service
Our automated approach changes the psychology of patient payment, driving double-digit increases in point-of-service collections.
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Customized patient experience
Patients are prompted only for the information needed. Driver’s licenses and benefits cards are scanned at the kiosk and stored securely for ease of access.
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DID YOU KNOW:
Patients using Clearwave spend less than 3 minutes checking in
Meet the Clearwave “Solutions Guy”
Each week Eric Anderson, Chief Operating Officer, will explore a different healthcare problem that Clearwave technology helps solve.
54%
Deep Impact on Patient Revenue
At UAB Medicine's orthopedics clinic, point-of-service collections have increased 54% since implementing Clearwave's digital plaform. Find out how.
Recent Case Study
Thomas Eye Group
When Atlanta-based Thomas Eye Group implemented self-service check-in, the clinic expected a reduction in patient wait times, which dropped from 25 minutes to just two minutes. But the practice also experienced a healthy boost in revenue. Days in accounts receivable decreased 13 days, while the number of patients seen increased 7%.
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“We offer a concierge to walk patients through the digital check-in process, but our senior patients are likely to wave the concierge off. They want the satisfaction of mastering this tool on their own.”
Administrative Director of Orthopedics
UAB Medicine
Birmingham, Alabama