AI for patient engagement.

One platform that automates the full patient journey — from the first call to the final payment. Clearwave’s agentic workforce handles the work of ten vendors, so you can focus on optimizing operations and caring for patients.

 
Agent Control Center
Live · 8 agents online
 
Agents · 8 online
Voicelive●
Schedulinglive●
Eligibilitylive●
Clinical Intakelive●
Pre-Registrationlive●
Check-Inlive●
Paymentslive●
Outreachlive●
This week
1,284
tasks completed
 
Clinical Intake Agent · Pre-filling
Marcus Williams · Ophthalmology
live
Chief complaintpatient
Medical historyEMR
MedicationsEMR
AllergiesEMR
Surgical history⚠ check
73% pre-filled · 2 min to complete · Ready for provider review
AI Patient Engagement By The Numbers
Clearwave impact.

See how Clearwave has supported millions of patient interactions across two decades of healthcare experience.

01 · /year
2.5M+
Appointments booked annually
02 · annual
150M
Patient check-ins annually
03 · lifetime
$1B+
Collections prior to care
04 · lifetime
2B+
Eligibility checks run
05 · real-time
900+
Live payer connections
Build your patient engagement workforce

Pick the agents. We’ll do the rest.

Mix and match agents to solve challenges, automatically, across the patient journey. Start with one agent or all eight — every agent talks to the others, and the Workflow Agent orchestrates the hand-offs and ensures seamless PM system and EHR integration.

 
 
Voice Agent
24/7 Call Handling, Deflection and Booking
Answers routine patient calls, books appointments, reschedules and drops hold times.
 
 
Scheduling Agent
Omni-Channel Patient Scheduling Software
Fills the schedule, including evenings and weekends via phone, online or call center.
 
 
Eligibility Agent
Real-Time Health Insurance Benefits Verification
Provides real-time checks across 900+ payers and a user-friendly staff dashboard to speed up tasks.
 
 
Clinical Intake Agent
Streamlined Patient Medical Questionnaires
Pre-fills specialty-specific intake questionnaires — 88% of forms ready before arrival.
 
 
Pre-Registration Agent
Faster Patient Data and Demographics Capture
Capture demographics and signed forms before the visit, see clean, complete records on arrival.
 
 
Check-In Agent
Highly Adopted Patient Check-In Kiosks
Patient-led, easy-to-use modalities for check-in done in under 2 minutes, every visit.
 
 
Payments Agent
Amplified Patient Collections Prior to Care
Collects co-pay, past-due and surcharge fees during pre-registration or at the time-of-service.
 
 
Outreach Agent
Convenient Patient Reminders, Recalls, Messages
Keeps schedules full and offers greater patient access to care, while dropping no-shows.
your agentic workforce size = 8

Full agentic platform.

Modeled monthly impact, scaled to your practice size.

Providers
physicians, NPs & PAs
Voice Agent Scheduling Agent Eligibility Agent Clinical Intake Agent Pre-Registration Agent Check-In Agent Payments Agent Outreach Agent
Staff Hours Reclaimed
1,032 hrs
≈ 6.0 FTE / month
Revenue at Check-In
$20,000
$1,000 per provider
No-Shows Prevented
360 appts
$54,000 visit value
New Patients Acquired
160
1,920 / year
Denial Prevention Rate
up to 95%+
preventable denials, pre-submission
Provider Utilization
up to 90%+
fewer empty slots
Build my team
Plus the Workflow Agent — included in every plan.
Meet the Patient Engagement Agents

Eight AI agents. One platform.

Purpose-built for specialty healthcare workflows. Each agent owns a slice of the patient journey — and they hand off cleanly to one another.

 

Voice Agent.

A conversational phone call-handling agent that answers every patient call, books visits, reschedules and routes — with seamless handoff to your staff when it matters.

Clearwave’s Voice Agent turns patient calls into automated outcomes without staff intervention, by providing a personalized experience and automatically handling high-volume calls to ensure patient demand is captured, not missed! The Voice Agent integrates into the practice management system or electronic health record, booking appointments, capturing call details and routing follow-up tasks to the right staff automatically.

63%Faster than human agents
 

Scheduling Agent.

Use patient scheduling software to fill the schedule around the clock and reduces idle providers. Clearwave’s patient scheduling software integrates with Google Search and Maps, provides 24/7 online scheduling and automated waitlist management.

174%Monthly visits lift
 

Eligibility Agent.

Leverage real-time insurance eligibility checks across 900+ payers with the right co-pay, deductible and insurance discrepancies surfaced before the patient walks in.

2B+Checks run
 

Clinical Intake Agent.

With clinical intake captured through digital pre-registration, organizations get clean, medical data pre-filled into the electronic medical record before patients sit down with specialty-specific forms completed ahead of time.

88%Forms pre-filled
 

Pre-Registration Agent.

Allows practices to capture demographics and signed consent forms before the visit through digital pre-registration workflows. This approach provides clean, complete patient records to the practice and providers ahead of time, which speeds up check-in and exams.

<90 secCheck-in times
 

Check-In Agent.

The kiosk, mobile and tablet check-in systems put patients in control with easy-to-use modalities that are built to handle the busiest front desks. This omni-channel patient check-in software increases adoption and reduces staff intervention in registration.

99%Kiosk adoption rate
 

Payments Agent.

Through digital registration, healthcare organizations can use modern payment strategies like contactless pay, surcharging and pre-registration payments to boost collections prior to care.

$398KPer provider / yr
 

Outreach Agent.

Use smart reminders, recalls and messages to automatically bring patients in and on time for their healthcare appointments. With automatic patient communication software, healthcare organizations can ensure continuation of care and keep schedules full.

<5%No Shows
 
Behind the eight patient engagement solutions: the Workflow Agent orchestrates every hand-off.
Built into the AI Patient Engagement Platform, the Workflow Agent watches every step, ensures seamless PM System and EHR integration and escalates exceptions to your staff as needed.
orchestrator
 
Agent 06 · Patient Check-In System

Meet your Check-In Agent, still the patient kiosk you love.

Our purpose-built patient check-in kiosk is not a tablet on a stand. Instead, it’s your staff’s best friend. Patients scan their insurance, confirm demographics, sign forms and pay co-pay in under two minutes. The agent talks to the rest of the platform in real time.

Insurance card scanner
OCR + real-time eligibility
ID capture
Auto-match to chart
Intake forms
Custom forms synced to your PM system/EMR
EMV card reader
Tap-to-Pay, Apple Pay, Google Pay
Multi-language
English, Español + more
User-friendly
Highly adopted, easy for all ages
<2 min
Avg check-in
86%
Collections boost
99%
Patient Adoption
See the kiosk
Clearwave check-in kiosk in action
insurance.scan()
BCBS · verified
Co-pay $35 · Deductible met
payment.captured()
$35.00 · approved
Posted to PM System · 0.4s
 
How we help

One patient engagement vendor. The work of ten.

Too many vendors, too little return? Ditch disconnected solutions. Use our proven AI Patient Engagement Platform™ to reduce costs and complexity.

 
01

Voice AI answers, books and routes

Books, reschedules, confirms & answers questions — in natural language.

 
02

Scheduling + Eligibility fill slots and verify instantly

Finds slots, checks coverage, surfaces co-pays & notifies staff of pre-visit tasks.

 
03

Clinical Intake + Check-in capture clean data

Patient data feeds directly into the PM + EHR from self-service kiosk, mobile or tablet.

04

Payments collects, Outreach follows up

Captures co-pay before or during visit. Reminders & recalls to never miss a beat.

Built for your healthcare specialty

Patient engagement agents that already speak your specialty language.

Generic patient engagement tools don’t understand a refraction, a biopsy or a prior-auth for a knee MRI. Clearwave’s agentic workforce is trained on the visit types, payers and CPT mixes specialty healthcare practices actually run — so the AI shows up already fluent.

Get a Tailored Demo
Ophthalmology
Orthopedics
Oncology
Dermatology
ENT & Allergy
Cardiology
FQHC
Gastroenterology
Hospitals
OBGYN
Family Practice
Health Systems
 
PM system & EHR integrations

Connects to the healthcare systems you already use.

Clearwave’s agents write directly back into your PM system and EHR — no double-entry, no workarounds. With this approach, healthcare practices get one source of truth for every patient record, every visit. Clearwave integrates with over 50 of the leading PM systems and EHRs, and with one agentic workforce covering every step of the patient journey, you can provide a consistent patient experience and reduce staff complexities, with less vendors to manage.

athenahealth ModMed Veradigm MEDITECH Unlimited Systems NextGen eClinicalWorks
Healthcare Customer impact

Healthcare organizations already running on Clearwave’s Agentic AI Patient Engagement Platform.

Orthopedics · 100+ Providers
“Orthopedics is a complex specialty. Clearwave helps us bridge the gap. Clearwave’s flexibility, customization and understanding of our needs as an organization to provide such care has been essential to the success of our partnership.”
Andrew Vieira | VP of Clinic Applications
86%
Decrease in training time
50%
Online bookings made after hours
84%
Patient scheduling adoption
Hospital & Ambulatory · 59 Providers
“From eligibility accuracy to collections, the impact on our bottom line has been measurable and consistent. More than a vendor, Clearwave is a true partner in helping us build a financially resilient organization.”
Patrick Zuniga | AVP Revenue Cycle Management
95%
Self-registration adoption
1Min
Average check-in time
95%
Clean claim rate
Ophthalmology · 150 Physicians · 75 Locations
“Clearwave has proven to be a true partner, helping us standardize workflows and drive efficiency across organizations. From reducing reliance on multiple systems to improving revenue performance, this partnership has delivered meaningful, enterprise-wide results.”
Janna Mullaney | Chief Operating Officer
$5M
Annual collections via kiosks
90%
Co-pay collection rate
2m 45s
Average check-in time
Trusted by
5,000+ specialty practices & top-ranked health systems.
 
Your go-to team for ongoing support

clearwaveCARE. The team behind the platform.

 
Stevie® Award Winner
Healthcare Customer Service Dept. of the Year
 
Live Implementation
Hands-on set up & training.
Live integration set up and training from your dedicated project manager, plus custom workflow recommendations.
 
Strategic Success
Goals set, met & exceeded.
Gain line-of-sight into results, strategies and new solutions with personalized recommendations.
 
Support
Fast answers & resolution.
Get knowledgable answers and quick resolution from Clearwave’s local support team — available via phone, email or chat.
 
CAREcommunity
24/7 knowledge base.
Best practices, training videos, user guides and tips — all in one place. Available to your whole team, any time.
Learn about clearwaveCARE
 
 
Ready when you are

Put the agents to work for your practice.

Connect with our team for a brief solution overview — and get a $50 gift card, no strings attached.