Transforming the Patient Check-In Experience
Clearwave is transforming healthcare to better serve the needs of patients. Clearwave is a self-service registration solution (via kiosk, desktop, or mobile) that allows patients to check-in for appointments, remit payments and verifies patients’ insurance eligibility.
Patients Checked-In
HOSPITALS & HEALTH SYSTEMS
One large system introduced digital check-ins at its orthopedic clinic—and is now rolling out the solution to all of its outpatient clinics.
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PHYSICIAN PRACTICES
Across the country, physician practices use self-service check-in to capture point-of-service collections and update patient data directly into the EHR.
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SPECIALTY PRACTICES
One medical practice reduced patient check-in times to just two minutes while decreasing front-desk staffing by $78,000 a year using digital check-in.
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Benefits & Features
Real-time data authentication
Real-time eligibility of benefits and demographic data improves clean claim rates by prompting patients to correct errors at check-in.
Read moreMobile check-in solutions
Our mobile check-in tool gives patients the power to manage their check-in from their home or on the go.
Read moreCollections at the Point of Service
Our automated approach changes the psychology of patient payment, driving double-digit increases in point-of-service collections.
Read moreCustomized patient experience
Patients are prompted only for the information needed. Driver’s licenses and benefits cards are scanned at the kiosk and stored securely for ease of access.
Read moreDID YOU KNOW:
Patients using Clearwave spend less than 3 minutes checking in
Meet the Clearwave “Solutions Guy”
Each week Eric Anderson, Chief Operating Officer, will explore a different healthcare problem that Clearwave technology helps solve.
54%
Deep Impact on Patient Revenue
At UAB Medicine's orthopedics clinic, point-of-service collections have increased 54% since implementing Clearwave's digital plaform. Find out how.
Recent Case Study
Thomas Eye Group
When Atlanta-based Thomas Eye Group implemented self-service check-in, the clinic expected a reduction in patient wait times, which dropped from 25 minutes to just two minutes. But the practice also experienced a healthy boost in revenue. Days in accounts receivable decreased 13 days, while the number of patients seen increased 7%.
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“We offer a concierge to walk patients through the digital check-in process, but our senior patients are likely to wave the concierge off. They want the satisfaction of mastering this tool on their own.”SummaryReviewer Rob CrabtreeReview Date 2018-01-02Reviewed Item Clearwave Patient Check-InAuthor Rating 5
Administrative Director of Orthopedics
UAB Medicine
Birmingham, Alabama