AI for patient engagement.

One platform that automates the full patient journey — from the first call to the final payment. Clearwave’s agentic workforce handles the work of ten vendors, so you can focus on optimizing operations and caring for patients.

Agent Control Center
Live · 8 agents online
Agents · 8 online
Voicelive●
Schedulinglive●
Eligibilitylive●
Clinical Intakelive●
Pre-Registrationlive●
Check-Inlive●
Paymentslive●
Outreachlive●
This week
1,284
tasks completed
Clinical Intake Agent · Pre-filling
Marcus Williams · Ophthalmology
live
Chief complaintpatient
Medical historyEMR
MedicationsEMR
AllergiesEMR
Surgical history⚠ check
73% pre-filled · 2 min to complete · Ready for provider review
AI Patient Engagement By The Numbers
Clearwave impact.

See how Clearwave has supported millions of patient interactions across two decades of healthcare experience.

01 · /year
2.5M+
Appointments booked annually
02 · annual
150M
Patient check-ins annually
03 · lifetime
$1B+
Collections prior to care
04 · lifetime
2B+
Eligibility checks run
05 · real-time
900+
Live payer connections
Build your patient engagement workforce

Pick the agents. We’ll do the rest.

Mix and match agents to solve challenges, automatically, across the patient journey. Start with one agent or all eight — every agent talks to the others, and the Workflow Agent orchestrates the hand-offs and ensures seamless PM system and EHR integration.

your agentic workforce size = 8

Full agentic platform.

Modeled monthly impact, scaled to your practice size.

Providers
physicians, NPs & PAs
Voice Agent Scheduling Agent Eligibility Agent Clinical Intake Agent Pre-Registration Agent Check-In Agent Payments Agent Outreach Agent
Staff Hours Reclaimed
1,032 hrs
≈ 6.0 FTE / month
Revenue at Check-In
$20,000
$1,000 per provider
No-Shows Prevented
360 appts
$54,000 visit value
New Patients Acquired
160
1,920 / year
Denial Prevention Rate
up to 95%+
preventable denials, pre-submission
Provider Utilization
up to 90%+
fewer empty slots
Build my team
Plus the Workflow Agent — included in every plan.
Meet the Patient Engagement Agents

Eight AI agents. One platform.

Purpose-built for specialty healthcare workflows. Each agent owns a slice of the patient journey — and they hand off cleanly to one another.

Voice Agent.

A conversational phone call-handling agent that answers every patient call, books visits, reschedules and routes — with seamless handoff to your staff when it matters.

Clearwave’s Voice Agent turns patient calls into automated outcomes without staff intervention, by providing a personalized experience and automatically handling high-volume calls to ensure patient demand is captured, not missed! The Voice Agent integrates into the practice management system or electronic health record, booking appointments, capturing call details and routing follow-up tasks to the right staff automatically.

63%Faster than human agents

Scheduling Agent.

Use patient scheduling software to fill the schedule around the clock and reduces idle providers. Clearwave’s patient scheduling software integrates with Google Search and Maps, provides 24/7 online scheduling and automated waitlist management.

174%Monthly visits lift

Eligibility Agent.

Leverage real-time insurance eligibility checks across 900+ payers with the right co-pay, deductible and insurance discrepancies surfaced before the patient walks in.

2B+Checks run

Clinical Intake Agent.

With clinical intake captured through digital pre-registration, organizations get clean, medical data pre-filled into the electronic medical record before patients sit down with specialty-specific forms completed ahead of time.

88%Forms pre-filled

Pre-Registration Agent.

Allows practices to capture demographics and signed consent forms before the visit through digital pre-registration workflows. This approach provides clean, complete patient records to the practice and providers ahead of time, which speeds up check-in and exams.

<90 secCheck-in times

Check-In Agent.

The kiosk, mobile and tablet check-in systems put patients in control with easy-to-use modalities that are built to handle the busiest front desks. This omni-channel patient check-in software increases adoption and reduces staff intervention in registration.

99%Kiosk adoption rate

Payments Agent.

Through digital registration, healthcare organizations can use modern payment strategies like contactless pay, surcharging and pre-registration payments to boost collections prior to care.

$398KPer provider / yr

Outreach Agent.

Use smart reminders, recalls and messages to automatically bring patients in and on time for their healthcare appointments. With automatic patient communication software, healthcare organizations can ensure continuation of care and keep schedules full.

<5%No Shows
Behind the eight patient engagement solutions: the Workflow Agent orchestrates every hand-off.
Built into the AI Patient Engagement Platform, the Workflow Agent watches every step, ensures seamless PM System and EHR integration and escalates exceptions to your staff as needed.
orchestrator
Agent 06 · Patient Check-In System

Meet your Check-In Agent, still the patient kiosk you love.

Our purpose-built patient check-in kiosk is not a tablet on a stand. Instead, it’s your staff’s best friend. Patients scan their insurance, confirm demographics, sign forms and pay co-pay in under two minutes. The agent talks to the rest of the platform in real time.

Insurance card scanner
OCR + real-time eligibility
ID capture
Auto-match to chart
Intake forms
Custom forms synced to your PM system/EMR
EMV card reader
Tap-to-Pay, Apple Pay, Google Pay
Multi-language
English, Español + more
User-friendly
Highly adopted, easy for all ages
<2 min
Avg check-in
86%
Collections boost
99%
Patient Adoption
See the kiosk
Clearwave check-in kiosk in action
insurance.scan()
BCBS · verified
Co-pay $35 · Deductible met
payment.captured()
$35.00 · approved
Posted to PM System · 0.4s
How we help

One patient engagement vendor. The work of ten.

Too many vendors, too little return? Ditch disconnected solutions. Use our proven AI Patient Engagement Platform™ to reduce costs and complexity.

01

Voice AI answers, books and routes

Books, reschedules, confirms & answers questions — in natural language.

02

Scheduling + Eligibility fill slots and verify instantly

Finds slots, checks coverage, surfaces co-pays & notifies staff of pre-visit tasks.

03

Clinical Intake + Check-in capture clean data

Patient data feeds directly into the PM + EHR from self-service kiosk, mobile or tablet.

04

Payments collects, Outreach follows up

Captures co-pay before or during visit. Reminders & recalls to never miss a beat.

Built for your healthcare specialty

Patient engagement agents that already speak your specialty language.

Generic patient engagement tools don’t understand a refraction, a biopsy or a prior-auth for a knee MRI. Clearwave’s agentic workforce is trained on the visit types, payers and CPT mixes specialty healthcare practices actually run — so the AI shows up already fluent.

Get a Tailored Demo
PM system & EHR integrations

Connects to the healthcare systems you already use.

Clearwave’s agents write directly back into your PM system and EHR — no double-entry, no workarounds. With this approach, healthcare practices get one source of truth for every patient record, every visit. Clearwave integrates with over 50 of the leading PM systems and EHRs, and with one agentic workforce covering every step of the patient journey, you can provide a consistent patient experience and reduce staff complexities, with less vendors to manage.

athenahealth ModMed Veradigm MEDITECH Unlimited Systems NextGen eClinicalWorks
Trusted by
5,000+ specialty practices & top-ranked health systems.
Ready when you are

Put the agents to work for your practice.

Connect with our team for a brief solution overview — and get a $50 gift card, no strings attached.