Patient Check-in with Real-Time Insurance Eligibility Check
To better serve the needs of patients, and allow patients to check in for appointments, remit payments and verify patients’ insurance eligibility in real time ClearwaveTM accelerates front end revenue by dramatically increasing point of service collections by over 20% and decreasing patient check in time by 85% on average.
Patients Checked-In
HOSPITALS & HEALTH SYSTEMS
One large system introduced digital check-ins at its orthopedic clinic—and is now rolling out the solution to all of its outpatient clinics.
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PHYSICIAN PRACTICES
Across the country, physician practices use self-service check-in to capture point-of-service collections and update patient data directly into the EHR.
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SPECIALTY PRACTICES
One medical practice reduced patient check-in times to just two minutes while decreasing front-desk staffing by $78,000 a year using digital check-in.
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Benefits & Features
Real-time data authentication
Real-time eligibility of benefits and demographic data improves clean claim rates by prompting patients to correct errors at check in.
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Mobile check in solutions
Our mobile check in tool gives patients the power to manage their check in from their home or on the go.
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Collections at the Point of Service
Our automated approach changes the psychology of patient payment, driving double-digit increases in point-of-service collections.
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Customized patient experience
Patients are prompted only for the information needed. Driver’s licenses and benefits cards are scanned at the kiosk and stored securely for ease of access.
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DID YOU KNOW:
Patients who use ClearwaveTM to check in spend less than 3 minutes?
Meet the ClearwaveTM “Solutions Guy”
Each week Eric Anderson, Chief Operating Officer, will explore a different healthcare problem that Clearwave technology helps solve.
54%
Deep Impact on Patient Revenue
At UAB Medicine's orthopedics clinic, point-of-service collections have increased 54% since implementing Clearwave's digital platform. Find out how.
Recent Case Study
Thomas Eye Group
When Atlanta-based Thomas Eye Group implemented self-service check in, the clinic expected a reduction in patient wait times, which dropped from 25 minutes to just two minutes. But the practice also experienced a healthy boost in revenue. Days in accounts receivable decreased 13 days, while the number of patients seen increased 7%.
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“We offer a concierge to walk patients through the digital check-in process, but our senior patients are likely to wave the concierge off. They want the satisfaction of mastering this tool on their own.”
Administrative Director of Orthopedics
UAB Medicine
Birmingham, Alabama