FOR FEDERALLY QUALIFIED
HEALTH CENTERS

As Dynamic as You Need

FQHCs trust the Clearwave patient revenue platform™ specifically for its flexibility, ease-of-use and robust data collection that supports FQHC grant funding and captures insight representing the needs of underserved communities.

Building a Foundation for Success

Clearwave supports the vital work of FQHCs and the communities, families and individuals they serve. Supporting FQHCs in earning critical funding and streamlining operations while reducing costs.

Real-Time Eligibility

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Real-Time Eligibility

Clearwave’s insurance eligibility engine leads the industry in power and efficiency, automatically conducting verification up to 7 times before a visit. Clearwave can also flag a managed care coordinator prior to treatment to ensure the correct designation and payment — and makes verification just as quick for patient walk-ins. Clearwave clarifies coverage and patient responsibility and provides your patients with financial transparency. Automated eligibility runs in the background, letting staff focus on high-priority tasks while producing cleaner claims for reimbursement. Comprehensive verification means significantly lowered claims denials and faster reimbursement, critical for FQHC administrators.

Robust Data Collection

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Robust Data Collection

By implementing Clearwave, FQHCs can pull data on race, ethnicity, and other identifying information, but also ask questions regarding occupation, income, family size, living situation, sexual orientation, gender identity and migrant and veteran status. With robust data, FQHCs are able to report activity to HHS, obtain additional funding, clearly understand the needs of the community, and market services relevant to those needs to generate healthy patient volume.

Ease of Use

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Ease of Use

Clearwave presents a simple interaction for patients to schedule appointments, pre-register for visits and check-in using a language best fit for them. It’s also staff-friendly, making it painless and cost-effective to train staff. Staff can work without needing to understand all the complexities of a government-funded program, relying on Clearwave’s streamlined workflow for FQHCs. Clearwave lets staff work independently and with less hands involved while relieving supervisory demand on management and more seasoned personnel.

Patient Communication

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Patient Communication

Even the most effective platform needs good outgoing communication from your providers. Stay in touch with Clearwave’s automated reminders, two-way texting, contact verification, and follow-up surveys. Take the guesswork out of patient prep, keep appointment slots filled, free staff from tedious tasks, dramatically reduce no-shows and increase patient satisfaction when implementing Clearwave.

Set Up a Digital Front Door

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Set Up a Digital Front Door

Clearwave creates a digital front door for your FQHC that lets patients connect with you while bringing in and establishing new patients even outside of regular hours. Offer your community scheduling convenience, automated eligibility verification, check-in and frictionless financial transparency. Wait times, paperwork, data entry errors and tedious, repetitive staff workloads will be a thing of the past with Clearwave.

The Clearwave Impact

M+
Patients checked-in and appointments scheduled
+
Integrations with popular PMS, EMR and HIS
+
Payers for real-time eligibility verification
B+
Eligibility checks of primary, secondary and tertiary benefits

“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”

94% reduction

in claims rejections

174% increase

in monthly patient visits

$400K increase

in new LASIK revenue, while dropping advertising by $5K per month

“When patients come in to see us, we have all this new technology, and… we hand you a clipboard? It doesn’t match up. We want to mirror that exceptional patient experience from the back of the practice to the front of the practice”

112% increase

in point-of-service collections

128% increase

in eligibility checks completed

< 3 Minute

Check-in Time

“With Clearwave we now have a user-friendly system that handles the bulk of the data validation before patients walk in the door. Expediting the patient check-in process and having a better-quality experience has been a win-win for everyone, especially our patients.” - Leeann Garms, CEO | Raleigh Neurology Associates

25%

Increase in point-of-service collections year-over-year

72%

Reduction in check-in times for returning patients

12,663

Average monthly patient data updates at kiosk, which flows directly into their athenahealth system

“We needed a scheduling solution that put patient preferences first —and made access to care faster and simpler. Clearwave’s digital patient access platform ticked all our boxes, enabling rapid and flexible deployment to deliver superior patient satisfaction and operational efficiency.” - Annie Cain, Technology Manager | PANW

61%

Of appointments scheduled online are last-minute appointments, filling schedule gaps

20%

Increased in appointments scheduled online from previous solution

29%

Of all appointments are scheduled after-hours, providing the convenience patients need

See What People are Saying About Clearwave

2021-MGMA Corp Mem Seal 200x200 final-HI RES[44] (1)

Greater Lawrence Family Health Center case study

Care Where It’s Needed at FQHCs guide

Obtaining FQHC Funding with robust data collection guide

Let's Get You Paid

Schedule a demo and see how Clearwave can help your practice drive revenue.