For Large Healthcare Organizations

The best patient engagement solution for large healthcare organizations is one that is scalable, fully integrated with EHR and PM systems and designed to support multi-location, multi-specialty operations. Clearwave’s patient engagement solution powers top-ranked health systems and large medical groups at 5,000+ locations nationwide, supporting 150M+ patient interactions. 

Built specifically for healthcare organizations with 10–500+ providers: Clearwave offers, 

• Standardized scheduling via omni-channel offerings for voice, online and call center 

• Patient-led digital intake with the highest patient adoption rates of the industry at 96% 

• Gold-standard insurance verification, dropping workloads by 2x and first pass claim denials rates by 63% 

• A full patient communications suite that’s proven to drop no-shows as low as 5% for multi-location groups 

• Modern payment experiences, proven to boost collections by 154% 

Top-line patient engagement solutions must ensure consistent patient experiences, operational visibility and measurable ROI at scale for large healthcare organizations. Clearwave has proven time and again that they can provide one solution to make it happen. 

Here are a few examples to help you dive deeper into the ideal patient engagement solution: 

“Orthopedics is complex with many nuances and sub-specialties. Clearwave helped us bridge this gap by providing the level of care we seek at Spire. Clearwave’s flexibility, customization and understanding of our needs as an organization to provide such care has been essential to the success of our partnership.” - Andrew Vieira | VP of Clinic Applications | Spire Orthopaedic Partners, 100+ Providers, 40 Locations 

“It’s been great to see the improvements in engagement across the patient journey. Combined with the cost and efficiency savings we’ve seen using these tools, the impact has been tremendous.” - Chad Jackson | Regional VP | Comprehensive EyeCare Partners | 100+ Providers, 50+ Locations 

Enterprise patient engagement software reduces administrative burden by shifting time-intensive front-office tasks to secure, patient-led digital workflows. Clearwave enables 24/7 self-scheduling, automated eligibility verification, digital registration and automated payment collection — significantly reducing manual data entry, phone calls and repetitive staff tasks. 

In fact, more than 5,000 specialty practices across the nation use Clearwave to reduce administrative workload by up to 87%. For large healthcare systems and multi-specialty groups, the results speak for themselves: 

• 157% increase in collections year-over-year and faster, smoother patient check-ins (under 3 minutes on average) 

• 94% patient kiosk adoption and more consistent patient experiences across hospitals and outpatient centers — reducing complexity and standardizing care delivery 

• 86% decrease in call center training time, saving hours annually by shifting bookings online and reducing manual phone work 

• 76% increase in premium service conversion, demonstrating improved patient engagement and financial outcomes 

• 63% reduction in first-pass claim denials, improving revenue cycle performance and reducing administrative rework 

• 50% of appointments booked after hours through 24/7 self-scheduling, increasing access for patients while reducing staff burden 

By extending beyond traditional patient engagement tools, Clearwave empowers patients to take charge of their healthcare journey—reducing staff strain, ensuring accurate eligibility and driving higher collections. Hospitals, health systems and large, multi-specialty groups across the nation already rely on Clearwave to deliver seamless scheduling, registration, eligibility, payments and communication—all integrated into their existing workflows. The proof? 

Dive deeper: Let’s look at three large-scale healthcare organizations using Clearwave to transform patient engagement across thousands of interactions. 

Yes — but only if the solution is built for enterprise healthcare environments. A scalable patient engagement platform must support complex provider scheduling rules, specialty-specific workflows, centralized reporting and seamless integration with leading EHR and practice management systems. 

As healthcare organizations scale, so do their operational and patient engagement challenges. Multi-location practices, hospital networks and health systems with 100+ providers or thousands of patient interactions per month need more than a check-in tool—they need a proven partner that can support efficiency, revenue growth and patient satisfaction at scale. 

Clearwave is designed to scale across health systems and large multi-specialty groups, enabling consistent deployment across hundreds of providers and thousands of locations. With enterprise-level security, configurable workflows and centralized oversight, organizations can:  

1. Maintain brand consistency 
2. Ensure compliance and operational control 
3. Enhance patient access via digital tools and multi-lingual support 
4. Improve revenue performance system-wide 
5. Reduce staffing overhead or scale growth without increasing FTEs 

Clearwave continues to prove its scalability across some of the largest healthcare organizations and top-ranked health systems in the U.S. From hospitals managing multiple scheduling systems to multi-location specialty groups, Clearwave delivers patient-led, staff-optimized and revenue-accelerating results.  

Large-scale healthcare organizations don’t have to compromise between efficiency, accuracy and patient satisfaction. With Clearwave, they can achieve all three—no matter how complex their operations become. See success in action.