Enhanced Patient Engagement For Dermatology Practices
Optimize Staffing With Patient-Led Software
Keep lean staffing numbers and remain as efficient and cost-effective as possible, with our robust self-service and automated solutions that integrate directly into your Practice Management System or EHR for easier staff management.
24/7 Patient Scheduling
24/7 Patient Scheduling
Significantly increase patient acquisition and retention with 24/7 scheduling that reflects your dermatologists' booking preferences and policies. Combined with instant eligibility checks and a waitlist, practices can save 520 staff hours/year and increase new patients by 51% on average. Clearwave self-scheduling gives your patients appointment options that work on their time and are easy to book. Existing patients can easily self-schedule appointments and new patients can be matched with the right provider. Our platform is EMR/PMS-agnostic, meaning provider data can be pulled from multiple sources and applied to your scheduling needs, simple or complex.
Pre-Registration & Clinical Intake
Pre-Registration with Clinical Intake
Clearwave Pre-Registration completed with Clinical Intake enables practices to drop check-in times and staff workloads while providing patients with the modern experiences they require. Patients can complete all their demographic and medical history information in advance on their own device — while they’re on the go or in the comfort of their own homes! Patients will complete clinical intake as the last step in pre-check and their information will instantly flow into your EHR/PMS, either by PDF or discrete data field updates.
Eligibility Verification
Multi-Factor Eligibility™ Verification
Use Clearwave's Multi-Factor Eligibility™ to save staff hours, while you save dollars. Dermatology practices using Clearwave report up to a 90% reduction in denied claims and a 65% improvement in point-of-service collections. You can achieve similar success with Clearwave's automated eligibility verification that goes beyond what your practice management system or other vendors can provide. From an all-patient dashboard that streamlines insurance error identification to accurate co-pay determination and mapping — see how you can speed up workloads and payments with Clearwave.
Patient-Led Registration
Patient-Led Registration
Clearwave provides patient-powered registration — built to drop check-in times, improve data capture and streamline patient and staff experiences. Use Clearwave's passwordless patient-led registration and clinical intake via kiosk, tablet or mobile. Practices see 99% patient adoption of Clearwave Registration, increasing collections by 112% on average and dropping check-in times by 90%.
Accelerated Revenue
Accelerated Revenue
Easily present and collect patient responsibility—including co-pays, past-due, self-pay and estimations—at the point-of-service. Using Clearwave, practices drive consistent collection rates of 96% during check-in and accelerate cash flow by 65%. See how your dermatology practice can collect more every day, stop billing stalls before they happen and speed up reimbursement all with patient-powered registration and faster eligibility verification. Imply smart collection strategies, like card-on-file and kiosk collection options to increase upfront payments and remove staff from awkward payment conversations. Make it possible with Clearwave Pay!
Upsell Premium Services
Upsell Premium Services
Seamlessly direct relevant patients to premium dermatology services and increase revenue. Add custom questions to Clearwave check-in to create a rich repository of patient data and demographic information. This step helps identify candidates for premium services and procedures, like BOTOX, seamlessly promoting those services at appointment check-in. Spend less on marketing activities by offering relevant premium services directly to patients within Clearwave. Reduce marketing costs, increase leads and book more high-value appointments.
Automate Patient Communication
Automate Patient Communication
Connect with your patients using Clearwave’s automated appointment reminders, two-way texting, recalls and more. There’s no better way to drive patient satisfaction than through targeted communications that help your patients keep their appointments top-of-mind, reducing no-shows and lapsed patients — all without staff intervention. Configure automated and customized patient communications by appointment type and ensure your patients come in when they’re supposed to.
The Clearwave Impact
Proven Patient Engagement Software for Dermatology Practices
Adopted by 11K+ Physicians and Trusted by 500+ Practices Nationwide
"What surprised me the most was the 96% patient utilization of self-registration. Because change is difficult. We were able to move things around in the office to encourage patients to use self-registration and pre-check, but I still never thought we would see the high usage that we see, because we have an elderly patient population."
31%
Increase in co-pay collections
96%
Patient self-check-in utilization
71%
Of appointments w/reminders confirmed
“We were reaching our goals nearly immediately. We don’t have people lined up out the door. We don’t have loud or packed waiting rooms. To me, the most astounding and surprising fact of it all was that we saw an even quicker increase in past-due and co-pay collections, before we saw waiting room times drop.”
91%
Of co-pays collected at check-in
< 2 minute
Patient check-in time
72%
Of appointments w/reminders confirmed
“The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.”
100%
Increase in point-of-service collections
1:16m
Average check-in time
77%
Drop in waiting room time
Dermatology Patient Engagement Software
How a Patient-Led Platform Differs From Traditional Tools
Rather than simply digitizing tasks while keeping staff heavily involved, Clearwave’s patient-led solutions empower dermatology patients to take control of their healthcare experiences. See how you can put patient-powered solutions to work today!
Patient Self-Scheduling
Software
Improve booking accuracy and efficiency with smart scheduling that drops staff workloads by 87% and enables patients to book patients anywhere, anytime!
Patient-Led Registration &
Check-In Kiosks
Streamline data capture and collections, while dropping wait times, staff workloads and claims processing challenges — all by putting the power in the patient's hands.
Instant & Automated
Health Insurance Verification
Reduce time spent on eligibility and benefits verification, from hours down to seconds, with automated eligibility and a Staff Control Center Dashboard.
Frequently Asked Questions
How Clearwave Meets Dermatology Practice Requirements
See how Clearwave's patient engagement software is designed to meet the needs of busy and growing ophthalmology practices!
Clearwave’s check-in tools are designed to address the modern needs of dermatology patients and practices—from reducing wait times to providing elevated experiences and most importantly, saving staff time!
Clearwave Registration streamlines workflows for Dermatology Practices by:
- Dramatically reducing wait times: Dermatology practices have reduced check-in time from 30–45 minutes to under 5 minutes for first-time users, driving a 83% drop and boosting patient satisfaction, which is critical for a specialty that's seeing an influx of interest from younger patients.
- Fueling high adoption of self-service registration: Self-registration kiosks and mobile pre-check lead to 96% patient adoption in many dermatology settings, with check-in times at around two-minutes on average, helping patients get to their exams faster!
- Boosting collection rates at the point-of-service: After adding kiosks, practices see immediate jumps in collection rates, anywhere from 40-154%. By offering digital and private payment methods, practices make collections easier on patients and reduce confusion and frustration, prior to even seeing their dermatologist!
- Providing staff workload relief and cost savings: Dermatology practices are using automated, patient-led registration to cut required front desk staffing by 25%, shifting those personal to other areas that require human intervention.
- Improving data accuracy for cleaner claims: With digital check-in, patients can't skip questions, but they can see their information right in-front of them, which helps to increase data updates and accuracy, with zero staff involvement. Additionally, with instant insurance checks and an easy-to-use dashboard, staff can quickly spot insurance issues and solve them before they lead to claim rejections later on!
What are dermatology practice leaders saying about Clearwave Registration?
Dermatology Associates is a great example of this check-in success in action. IT Specialist, Matt Hyland, shares, “We’ve improved our eligibility verification process overall. Our insurance verification staff save time and energy every day, especially as it relates to solving outlier insurance nuances, like the hard-to-find insurance payers. We can label them as a specialist and more quickly determine patient eligibility and benefits in these instances.”
Automation isn’t about replacing human workers. It’s about optimizing staff capabilities and reducing time spent on routine tasks. One CEO shares, “Look at these solutions not just as technology, but instead as how they can become more workers for your practice. Technology is there, every day, checking people in and collecting payments. You can move around your people resources and get more done.”
This mentality translates directly into measurable staffing efficiencies for dermatology practices willing to embrace digital transformation. Dermatology Associates discovered this firsthand after automated patient registration and check-in systems. Practice Manager Donna Hyland was initially cautious about the transition: “I was skeptical at first of how well Clearwave could optimize staff workloads, while providing a positive patient experience. Once we had it in-house, I was happy to see how quickly it worked and how fast it made a positive impact on our practice.“
By automating routine registration tasks and streamlining patient flow, Dermatology Associates reduced required front desk staffing by 25% per location while maintaining high service standards, demonstrating how strategic automation can indeed function as additional workforce capacity. Read Dermatology Associates full story.
Dive deeper into 3 ways to use Clearwave's Check-in Software to increase profits at your dermatology practice.
Clearwave provides the best patient engagement software for dermatology practices looking to boost patient education and awareness around cosmetic procedures, like Botox, chemical peels or laser skin resurfacing. Clearwave’s Patient Engagement solution is purpose-built to help dermatology practices promote these services at the moment patients are most engaged, and capture collections upfront.
Some key features that make it happen include:
- Patient education and instant online booking: Using AI-powered education, pre-visit communication and Clearwave’s scheduling to practices are already increasing premium service conversion rates by 76%. Patients come to their appointments with the basics down and ready to discuss detailed questions with their providers and dermatologists.
- Smart workflow logic at check-in: Based on patient demographics, the Clearwave's check-in system can also surface custom intake questions to build patient awareness of cosmetic procedures. These are not ads, but instead custom questions, designed by your practices and built to target ideal candidates for these procedures. These questions can ask if they're aware of or interested in certain services, which takes the pressure off of front desk staff or even providers of having awkward conversations, especially with challenging cosmetic subjects, like botox.
- Simplified payment prompts during registration: With patient-led kiosks, the ask for patient payments falls of staff shoulders and onto patients, prompting them to pay co-pays, past-due balances and more right during digital check-in. Using kiosks specifically, dermatology practices have increase self-pay collection rates, capturing 58% of those payments upfront every month!
Success in Action:
In addition to prompting patient interest in cosmetic services, Dermatology practices are also collecting payments upfront for patients coming in for elective care. Clearwave has also helped the practice simplify self-pay and overall collections.
Donna Hyland, Practice Manager at Dermatology Associates, says, “Being able to charge for cosmetic services ahead of time through the kiosk is a great benefit, especially since we often see patients for cosmetic procedures. We’re able to load balances and any fees into Clearwave to be charged at check-in.” Read Dermatology Associates' story, see how they've dropped required front desk staff by 25% while seeing 95% patient adoption of kiosks.
See what Dermatology practices are doing today to increase profits and conversions.
In dermatology, practices often juggle both medical and cosmetic appointment types, from skin exams to elective aesthetic services. Additionally, dermatology practices face a new kind of pressure, the rise of Millennial and Gen Z patient bookings, and with that rise comes new demands for a seamless experience from check-in to check-out. The best patient scheduling software for dermatology practices lets patients book online while respecting dermatologist requirements and meeting demands for a modern, elevated experience.
Key features that dermatology practices love about Clearwave Scheduling:
- The ability to support both cosmetic and medical visit types, ensuring patients are booked for the right service, provider and time
- 24/7 real-time scheduling for new and existing patients, without a password or portal, increasing conversions and competitive edge
- AI-driven logic that reflects dermatologist rules, clinical constraints and practice preferences
- Seamless EMR/PMS integration, meaning all appointment data flows directly into critical systems, without duplication or added staff work on the back end
- Tracking to determine which channels and marketing efforts drive the highest conversions
- 87% or higher patient adoption of online scheduling, saving 500-1,500 staff hours — reducing workloads and errors while empowering patients to make appointments on the spot
- A built-in waitlists to enable patients to come in sooner by capturing last-minute openings, which also reduces unused slots
- Integration with eligibility verification at booking, enabling patients to make updates immediately, solving back-end insurance setbacks later on
Dive deeper into what makes Clearwave the best patient scheduling software for dermatology practices!
See What People are Saying About Clearwave
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