Clearwave Connect

THE INDUSTRY’S LEADING PATIENT CHECK-IN SOLUTION

Flexibility and efficiency at patient check-in on mobile, tablet, kiosk — or a device combination that’s the best advantage for your practice.

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Clearwave Connect

It’s just what patients want, and exactly what practices and health systems need.

Pre-Check

No more wasted time filling out forms in the waiting room. Patients can complete all the necessary demographic and medical history information in advance on their own device. Pre-Check from Clearwave ensures patients provide thorough and accurate data you can see in real-time, enabling you to customize patient workflows or even offer premium services. See patient financial responsibility as soon as an appointment is booked, and collect payment upfront for larger procedures. Drastically reduce no-show percentages with better patient engagement and ease-of use. They see convenience and independence — you see a smooth, maintained cash flow. And once their information is in the system, they’ll never have to fill out the same forms again on subsequent visits.

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Mobile Check-In

Clearwave Connect for Mobile gives you the flexibility to offer patients the ability to check-in confidentially and conveniently from their personal device. This promotes safe zero-contact check-in protocols, and the implementation of virtual waiting rooms. Self-service check-in dramatically reduces patient wait time, too – driving higher patient satisfaction and loyalty.

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Tablet Check-In

Clearwave Connect for Tablet fits practices of any size, speciality and budget. Whether used to reduce front desk check-in lines, provide hand-held options for patients with mobility challenges or offer a more private check-in experience, tablet patient check-in is an excellent adaptation for your practice. Easily collect data and payment information through patient self-service offered in several languages, freeing staff to give more effective personal attention.

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Kiosk Check-In

Clearwave Connect for Kiosk transforms your front office with quicker patient self-check-in at one or more devices. Collect the most accurate billable patient data with intake available in 13 different languages. With two kiosk models to choose from, find the best fit for your office and floor plan. Allow the smoother, more centralized flow of patient, eligibility and payment information to improve your processes and allocate front office staff to the most productive tasks and functions.

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How It Works – 6 Points to Maximize Performance

REMINDER

An appointment reminder is sent. Patient gets an early text or email — or real-time text message if same-day visit. Eligibility verification has already started, automatically.

ARRIVAL

The patient arrives for their visit. Their information is complete, updated & pre-verified.

PRE-REGISTRATION

Self-pre-check is prompted and done. Information is entered and insurance cards & driver's license scanned. All pre-check data is now visible in your PM system.

CHECK-IN

The patient checks in. They can self-check-in on mobile, or in-office using tablets or kiosks.

OVERVIEW

An overview is available in the dashboard. Staff reviews and fixes/clears any alerts identified by Clearwave. The day’s schedule is prepped — open spots can be filled at any time.