Reducing No-Show Rates Down to Just 5%
Reducing no-show rates down to just 4-5% within a year is just one of the remarkable achievements Nick Tavares, CEO of Metrolina Eye Associates, discusses in this recent webinar conversation, “Give Your Staff Super Powers With Patient Self-Service.” By streamlining their appointment confirmation and reminder process, Metrolina Eye Associates significantly improved efficiency and patient attendance.…
Read MoreWhat Practices Need to Drop Check-In Times by 50%
Patient self-service kiosks are revolutionizing front desk operations, transforming chaos into efficiency. Nick Tavares, CEO of Metrolina Eye Associates, discusses how implementing kiosks drastically reduced patient complaints and patient check-in times by 50%. This change ensured a welcoming atmosphere and streamlined tasks such as co-pay collection and voicemail management. See how this practice that sees…
Read MoreAvoidable Insurance Verification Roadblocks You Should Know About
Specialty practices are reducing their time in accounts receivable and claim rejections by going beyond simple batch eligibility verification processes. Nick Tavares, CEO of Metrolina Eye Associates, explains how automated, Multi-Factor Eligibility™ verification saves time and money for their practice. This process, once fraught with speed bumps and manual checks, has been streamlined to identify…
Read MoreRevolutionizing Insurance Eligibility in Healthcare
Rather than fumbling between insurance payer websites and time-consuming batch eligibility provided by other solutions, practices are implementing a fast, all-in-one eligibility approach and it’s paying off. Nick Tavares, CEO of Metrolina Eye Associates, shares the one solution their practice used to drive cleaner claims, fewer denials and significant time savings, all thanks to a…
Read MoreBefore & After: The Impact of Real-Time Patient Insurance Verification
Billings Manager at Annapolis Neurology Associates, Kristal Niblett, shares the before and after impacts of implementing a Multi-Factor Eligibility™ solution into their insurance verification process. In a conversation on, “Show Me the Money: Tips for Getting Your Practice Paid,” Niblett shares the time-consuming challenges their staff initially faced around eligibility verification. She highlights key ways…
Read MoreDriving Nearly 100% Co-Pay Collection at The Point-Of-Service
Billings Manager at Annapolis Neurology Associates, Kristal Niblett, shares how their practices drives nearly 100% co-pay collection at the point-of-service every month! In a conversation on, “Show Me the Money: Tips for Getting Your Practice Paid,” Niblett shared valuable and proven tips your practice can use to increase collections while reducing staff workloads and frustrations.…
Read MoreGetting Physicians on Board with Patient Self-Service
Getting your providers to see the benefits of patient self-service scheduling and registration is a heavy feat. Between patient care and their hectic schedules, it’s important to find ways to cut through the noise of your providers’ day-to-day. In a recent webinar conversation, Kyle Matthews, CFO at CardioVascular Associates of Mesa and current President Elect…
Read MoreHow to Determine Your Patient Co-Pay Collection Rate & Improve It
Tracking and improving your co-pay collection rate takes strategic action. In a recent webinar conversation, Kyle Matthews, CFO at CardioVascular Associates of Mesa and current President Elect of Healthcare Leaders Association of Ohio (HLAOH), shares what specialty practice leaders need to put in place to increase patient collections at the point-of-service! Watch the full conversation…
Read MoreAre You Losing Patients Without Online Scheduling?
Patients of all ages want to book appointments online, 24/7. This convenience is now costing practices new and loyal patient bookings. In a recent conversation on revenue KPIs, Kyle Matthews, CFO at CardioVascular Associates of Mesa and current President Elect of Healthcare Leaders Association of Ohio (HLAOH), shares top tips to increase bookings. Watch the…
Read MoreWhere Specialty Practices Go Wrong With Eligibility Verification
Eligibility verification is a key pain point for practices looking to increase co-pay collection, reduce claim rejections and remove staff burdens. In a recent webinar conversation, Kyle Matthews, CFO at CardioVascular Associates of Mesa and current President Elect of Healthcare Leaders Association of Ohio (HLAOH), shares the impact a real-time, multi-factor eligibility™ verification solution can…
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