Posts by Blakely Roth
5 Ways to Use Custom Questions at Check in to Fuel Practice Growth
Reading Time: 4 minutesBy Blakely Roth | January 18, 2023 Digital patient check-in systems, via kiosks, mobile and tablet, help practices improve data accuracy and reduce waiting times. When used strategically, these systems also enable specialty practices to tap into the needs of their most important stakeholder, the patient. Here are the most impactful ways our customers use…
Read MoreWe’re Stronger When We Support Each Other
Reading Time: 4 minutesBy Blakely Roth | January 10, 2023 The Missing Link in Vendor Relationships High-growth specialty practices and health systems leverage a number of technology platforms to improve patient experiences and provide premier care. As you consider automated patient engagement solutions for scheduling, intake, eligibility verification and communications, make your ongoing success part of your decision.…
Read MoreCreate an Efficient Pre-verification Workflow to Improve Collections and Claims
Reading Time: 4 minutesBy Blakely Roth | January 10, 2023 Capturing real-time eligibility verification at multiple patient touchpoints can significantly help your practice reduce rejected insurance claims and increase point-of-service (POS) payments. High-growth practices build a cadence around reviewing these eligibility transactions, ahead of patient appointments, to improve their ability to increase realized revenue. Building a Reliable Pre-verification…
Read More3 Ways to Personalize Your Patient Experience Through Data
Reading Time: 4 minutesBy Blakely Roth | January 10, 2023 Today’s consumers are used to increased personalization. Think of the Netflix recommendations you receive or how your Amazon app reminds you when you need to restock a household product. These personalized experiences benefit the consumer by adding convenience and benefit the service provider by increasing customer loyalty. Leverage…
Read MoreTop 5 Patient Engagement Reports You Didn’t Know You Needed
Reading Time: 5 minutesBy Blakely Roth | January 10, 2023 As you search for the right patient engagement solution, determine your plan to measure performance. Your strategy and tools should create impacts across your practice. Define how you can validate ROI, minimize risk and ensure you’re using your solution to its full potential. The right reports and cadence…
Read MoreUsing Custom Check-in Questions to Increase Premium Service Revenue
Reading Time: 4 minutesForward-thinking ophthalmology practices are using their check-in approach and other patient communications to increase interest in premium services, outside of a normal eye exam. Instead of spending ad dollars, or in addition to it, you may be able to capture interest in premium services from your existing patient base. Review the steps ophthalmology practices are…
Read MoreHigh Patient Volume? Add a Waitlist to Reduce Frustrations
Reading Time: 4 minutesIt’s difficult to avoid patient frustration when your practice and/or physicians are booked months out. Patients don’t want to wait extended time frames for their non-emergency appointments or annual visits. Parents want their children to be seen immediately when they notice an issue, even if it’s not urgent. Practices are looking for a solution to…
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