Your Solution to Keep Patients Coming Back
Automated Reminders
Finally, a reminders solution that works as intended. Customizable features make reminders work for you and your patients, dropping no-show rates down to just 4% or lower.
Automated Reminders
Get patients to your practice on-time while reducing your no-show rate down to 4% or less. Add links to your reminders enabling patients to confirm, pre-register or modify their appointment! Clearwave Reminders also let you customize patient arrival times, messages and send cadences. Want to send multiple reminders via voice, email or text? Do it. Need to send pre-visit instructions based on appointment service? No problem. Make your reminders work for you, not against you.
Self-Service Registration
Give patients the option to skip the line! Provide the self-service experience patients are accustomed to, from the airport to the grocery store and now their healthcare provider!
Self-Service Registration
Provide the self-service experience that today’s consumers—from Gen Z to Baby Boomer—expect in all areas of their lives. Use digital patient self-registration via kiosk, mobile or tablet. Self-registration provides patients with a secure and private way to complete delicate healthcare information and make payments. See why 99% of patients are adopting self-registration.
Easy Scheduling Options
Make it easy for patients to book appointments 24/7 or even join your waitlist!
Easy Scheduling Options
Patients want the freedom to book appointments at their convenience, just like booking a flight online. Clearwave scheduling helps you provide this convenience to your patients, with 24/7 digital scheduling that matches your patients demands while meeting provider and practice requirements.
Appointment Recalls
Minimize lapsed patients and maximize schedules! Clearwave Recalls run in the background, automatically communicating with existing patients to book their next appointment.
Appointment Recalls
Keep patient health top-of-mind. Send automated recall messages to patients that are due for their next visit and free your staff from hours of extra work. Automatically enroll patients in your pre-determined recall cadence, creating a fully hands-off approach and keeping your practice top-of-mind for loyal patients. Set automated recall cadences by appointment type or send specific patients a recall.
Patient Education
Send tailored educational content—covering procedures, conditions or follow-up care—directly via text, email or embedded video links.
Patient Education
Clearwave’s integration with Vital Interaction enables practices to automate patient education with ease and impact. By delivering AI-powered pre-visit videos, tailored education campaigns and condition-specific content, practices can better prepare patients, reduce anxiety and set clear expectations. Improved patient confidence and preparedness by combining the power of Clearwave and Vital Interaction, see how!
Reactivations
Automatically reach out to inactive or lapsed patients, those who haven’t visited in an extended period or missed prior recall cycles.
Reactivations
Intelligently identify patients who have fallen out of regular visit cycles using a robust data framework. Automatically build targeted outreach lists by analyzing key data points such as appointment history, demographic information, ICD/CPT codes, payer type and time since the last visit. Then, send personalized campaigns automatically to maximize rebooking, reduce staff workloads and drive continuity of care. See the power of Clearwave and Vital Interaction.
Two-Way Texting
Send focused, efficient messages to your individual patients. Easily chat with patients or send templated responses to reduce staff workloads.
Two-Way Texting
Easily chat with patients or send templated responses. Provide instructions, send alerts or advise companions of completed procedures. No clunky portals or downloads needed, just a clear approach to patient communication. Re-use standard/saved responses to cut down on time spent. Create automatic responses to inbound messages that occur outside of office hours or during holidays!
Patient-Focused Messaging
Send administrative messages with the push-of-a-button! Notify patients when their provider is out, send urgent office closures and more.
Patient-Focused Messaging
Share practice announcements and instantly communicate urgent practice messages, like office closures, to keep your patients in the know! Send all-patient messages or target specific patient groups based on appointment type, date, time, status, provider or location. Determine your audience, customize your message, add links and get in touch fast!
Premium Service Upsell
Boost patient awareness and interest for premium services. Our ophthalmology and dermatology clients use this feature to increase patient bookings for LASIK and Botox!
Premium Service Upsell
Reduce your ad spend while increasing premium service bookings! Build patient awareness of other service offerings without bombarding them with ads. Simply allow your existing patients to opt-in to learn more about services that apply to them. Even target patients of interest, based on demographics like age, gender, service type and more.
