How Clearwave's Patient-Led Check-In
System Drives Revenue
Specialty practices choose Clearwave to optimize staffing, accelerate revenue and enhance patient experiences with patient-led registration.
Pre-Registration
How Our Patient-Led Check-in System Improves Pre-Registration
Enable patients to complete all the necessary demographic and medical history information in advance on their own device. Clearwave Pre-Registration ensures patients provide thorough and accurate data you can see in real time. See patient financial responsibility as soon as an appointment is booked, and collect payment upfront for larger procedures. Leverage custom pre-registration workflows to capture the questionnaires you need, before the patient even arrives.
Clinical Intake
How Our Patient Check-in System Improves Clinical Intake
Reduce the staff effort required to capture clinical intake data and ensure accuracy. Have your patients complete their medical history and clinical intake by adding custom or standard clinical intake forms to your Clearwave pre-registration workflows. Patients will complete these forms as the last step in their pre-check and their information will flow into your EHR/PMS system by PDF or discrete data field updates. Capture clinical intake ahead of time to reduce check-in times and streamline the patient experience.
Kiosk Check-In
How Patient-Led Check-In Kiosks Improve Registration
Clearwave kiosks allow patients to check in with minimal-to-no staff involvement, cutting down wait times and boosting patient satisfaction. By giving patients control over their own registration processes, practices can streamline data capture and payments, while also enhancing patient experiences, reviews and retention. With two ADA-compliant kiosk models to choose from, find the best fit for your office and floor plan.
Mobile Check-In
How Mobile Patient Check-In Improves Registration
Clearwave mobile patient check-in systems give you the flexibility to offer patients the ability to register confidentially and conveniently from their personal devices. This promotes safe check-in protocols and the implementation of virtual waiting rooms. Self-service check-in dramatically reduces patient wait time, too – driving higher patient satisfaction and loyalty.
Tablet Check-In
How Patient Check-In Tablets Improve Registration
Clearwave patient check-in via tablet gives your patients a confidential, flexible check-in, right from your practice's own tablets.
Whether used to reduce front desk check-in lines, provide hand-held options for patients with mobility challenges or offer a more private check-in experience, tablet patient check-in is an excellent adaptation for your practice. Easily collect data and payments through patient self-service for a smooth flow and satisfying patient experience.
Switching to Clearwave Registration Saves Time & Money
When practices implement Clearwave they see immediate and long-term results.
See what your practice could be missing out on without the best patient check-in platform on the market!
Drop in Staff Workloads
By reducing staff intervention in device management, check-in, data capture and payment collection.
Average Co-Pay Collection Rate
By presenting accurate co-pays and collecting them at every patient check-in.
Labor Cost Savings
By using patient-led registration to drop staff workloads, overtime and rehiring expenses.
How Our Patient Check-in System Works:
6 Points To Revenue-Focused Patient Registration
REMINDER
An appointment reminder is sent. Patient gets an early text or email — or real-time text message if same-day visit. Eligibility verification has already started, automatically.
ARRIVAL
The patient arrives for their visit. Their information is complete, updated & pre-verified.
PRE-REGISTRATION + CLINICAL INTAKE
Pre-registration and clinical intake is prompted and complete. Insurance cards & driver's license scanned. All pre-registration and clinical intake data is now visible in your PM system.
CHECK-IN & PAY
The patient checks in and pays their point-of-service responsibility (including past-due balances). Patients can self-check-in on mobile, or in-office using tablets or kiosks.
OVERVIEW
An overview is available in the dashboard. Staff reviews and fixes/clears any alerts identified by Clearwave. The day’s schedule is prepped — open spots can be filled at any time.
VISIT
The patient is now ready to be seen. The process is expedited and efficient, with minimal staff intervention.
How Patient-Led Registration Enhances
Patient Engagement & Staff Workloads
Rather than simply digitizing tasks while keeping staff heavily involved, Clearwave’s patient-led solutions are built to empower patients to take control of their healthcare experiences and reduce staff involvement in tedious check-in tasks. See how!
“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”
94% reduction
in claims rejections
174% increase
in monthly patient visits
$400K increase
in new LASIK revenue, while dropping advertising by $5K per month
“We had about a 75% reduction in staff at one point, and the kiosk became much more essential. We needed to have the kiosk there to take some of the workload from staff. The kiosk was always there, ready to work. And it did the job quickly.”
195%
Increase in point-of-service collections
150%
Drop in waiting room time
64K
Eligibility checks/month
“The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.”
100%
Increase in point-of-service collections
1:16m
Average check-in time
77%
Drop in waiting room time
Frequently Asked Questions
About Clearwave's Patient Check-in Software
See how Clearwave provides the best patient check-in software for practices looking to optimize staffing, accelerate revenue and enhance patient experiences.
Patient check-in software is a digital solution that streamlines the registration process for specialty healthcare practices, allowing patients to check in, verify insurance, make payments, complete forms and update information quickly and securely. Instead of manual paperwork and long wait times, patient check-in software enables a seamless, automated experience via patient-led tools like kiosks, tablets and mobile devices.
With Clearwave’s patient-led registration practices see:
- 99% patient adoption, reducing staff workloads every day
- 112% increase in collections on average, speeding up cash flow
- 90% drop in average check-in times, improving patient flow
By eliminating bottlenecks and administrative burdens, a patient check-in system enhances practice efficiency, boosts revenue and elevates the patient experience.
Learn more about Clearwave’s Patient Check-in System by taking a demo.
Clearwave Registration stands out as the best patient check-in software because it is truly patient-led, which reduces staff workloads, increases payments and enhances patient experiences.
Unlike basic tools, Clearwave provides the best patient check-in software to:
- Automate the entire check-in process – from registration to clinical intake and payment collection
- Reduce staff burden – allowing front desk teams to focus on patient care, not paperwork, payments or awkward conversations
- Capture accurate, up-to-date patient data – minimizing claim rejections, billing errors and complications down the line
- Integrates seamlessly with 50+ Practice Management Systems – further reducing staff involvement in data management while improving operational efficiency
Clearwave’s platform empowers patients to take control of their own registration, while practices benefit from reduced administrative strain and increased profitability.
Clearwave’s patient check-in system is not just another patient engagement tool—it’s a Patient-Led Self-Service Platform that puts patients in control of their healthcare experience while reducing staff workloads and increasing cash flow.
Here’s what makes Clearwave’s patient check-in system different:
True Patient-Led Engagement: Unlike traditional check-in tools that require staff intervention, Clearwave’s patient-led kiosks allow patients to fully manage their check-in, clinical intake and payments without staff assistance.
Point-of-Service Collections: Clearwave’s platform captures patient payments before the appointment—including co-pays, past-due balances, self-pay and estimation—increasing practice revenue and reducing collection efforts and costs.
Portal-Free Check-in: Patients can check in using kiosks, tablets or mobile devices, choosing the method that works best for them, and not locked behind a portal wall, all while dropping wait times and staff intervention at registration.
Flexible, Best-in-Class Logic: Clearwave’s Patient Check-In system is the best because it allows practices to tailor their registration workflows to their own unique check-in needs. Need to remove repeat questions for existing customers or tailor workflows based on appointment service — no problem! Other vendors make practices fit their check-in workflows into limited parameters, while Clearwave works with you to ensure your check-in logic matches your nuanced needs.
By removing manual intervention, optimizing revenue capture and ensuring seamless patient experiences, Clearwave provides a best-in-class patient check-in system that outperforms traditional engagement tools.
Is your patient check-in software not cutting it? Find out if it's time to switch patient engagement vendors.
Clearwave’s patient check-in system is designed to support specialty practices of all sizes and specialties. With nearly 500 successful clients, from large, multi-specialty groups to growing independent practices, Clearwave continues to drive results by putting time and money back into your practice!
As a constant innovator in the patient check-in software market, Clearwave recognizes that every practice has distinct needs and challenges. Clearwave’s pricing models are designed to align with your practice’s size, patient volume, provider contingencies and additional requirements. Connect with us today to receive a personalized quote and discover how Clearwave can help you enhance patients, profits and experiences while dropping staffing costs.
Learn more about the cost of a Patient Check-in System.
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