Internal Medicine & Family Practice
Patient Engagement Platform

Patient-Led, Performance-Focused

Forward-thinking internal medicine practices use Clearwave's patient engagement platform to reduce staffing strains while enhancing patient experiences and practice revenue. From scheduling to intake, eligibility, payments and communications — see where you can maximize performance with patient-led solutions.

Enhanced Patient Engagement For Family Practices

Optimize Staffing With Patient-Led Software

Keep lean staffing numbers and remain as efficient and cost-effective as possible, with our robust self-service and automated solutions that integrate directly into your Practice Management System or EHR for easier staff management.

24/7 Patient Scheduling

self scheduling

24/7 Patient Scheduling

Significantly increase patient acquisition and retention with 24/7 scheduling that reflects your practice's booking preferences and policies. Combined with instant eligibility checks and a waitlist, practices can save 520 staff hours/year and increase new patients by 51% on average. Clearwave self-scheduling gives your patients appointment options that work on their time and are easy to book. Existing patients can easily self-schedule appointments and new patients can be matched with the right provider. Our platform is EMR/PMS-agnostic, meaning provider data can be pulled from multiple sources and applied to your scheduling needs, simple or complex.

Patient-led Registration

patient-led registration

Patient-Led Registration

Clearwave provides patient-powered registration — built to drop check-in times, improve data capture and streamline patient and staff experiences. Use Clearwave's passwordless patient-led registration and clinical intake via kiosk, tablet or mobile. Practices see 99% patient adoption of Clearwave Registration, increasing collections by 112% on average and dropping check-in times by 90%.

Eligibility Verification

multi-factor eligibility verification

Multi-Factor Eligibility™ Verification

Use Clearwave's Multi-Factor Eligibility™ to save staff hours, while you save dollars. Instantly determine patient eligibility and solve issues fast so you can present accurate co-pays at check-in, reduce claim rejections by 100% and drop staff workloads by 2x. Try automated eligibility that goes beyond what your practice management system or other vendors can provide. By instantly determining and presenting eligibility data in the dashboard, staff won’t need to spend hours reviewing individual eligibility and benefits reports. The presentation of data and simple flagging system enable staff to narrow their focus to the patients that require their attention.

 

Patient Communication

Asset 24@3x

Patient Communications

Every practice needs good outgoing communication, especially for complex cases. Stay in touch with Clearwave’s automated reminders, recalls, message and two-way texting. With automated and personalized patient communications, practices can create higher patient satisfaction, fewer staff burdens and happier physicians, who take notice when no-show rates drop to just 4%! Keep appointment slots filled, dramatically reduce no-shows and ensure patients stay in the know about their upcoming appointments.

Accelerated Revenue

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Accelerated Revenue

Easily present and collect patient responsibility—including co-pays, past-due, self-pay and estimations—at the point-of-service. Using Clearwave, practices drive consistent collection rates of 96% during check-in and accelerate cash flow by 65%. See how your practice can collect more every day, stop billing stalls before they happen and speed up reimbursement all with patient-powered registration and faster eligibility verification. Imply smart collection strategies, like card-on-file and kiosk collection options to increase upfront payments and remove staff from awkward payment conversations. Make it possible with Clearwave Pay!

The Clearwave Impact

Proven Patient Engagement Software for Family Practices

Adopted by 11K+ Physicians and Trusted by 500+ Practices Nationwide

M+
Patients checked-in and appointments scheduled
+
Integrations with popular PMS, EMR and HIS
+
Payers for real-time eligibility verification
B+
Eligibility checks of primary, secondary and tertiary benefits

“The online scheduler has been huge in helping book patients in the way that meets provider requirements, and now it is really on autopilot for us. It has been so seamless and a great convenience for our patients and relief for our staff.”

16%

of appointments booked online are new patients

45%

of appointments booked online are made after hours

34%

of appointments booked online are made last minute

“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”

94% reduction

in claims rejections

174% increase

in monthly patient visits

$400K increase

in new LASIK revenue, while dropping advertising by $5K per month

“The amount of old A/R collected through the Clearwave system is substantial. It’s much higher than I’ve seen, even compared to patient-collection services.”

95%

Co-Pay Collection Rate

74%

of Appointments With Reminders Confirmed

1m 59s

Average Check-in Time

Patient Engagement Software for Family Practices

How a Patient-Led Platform Differs From Traditional Tools

Rather than simply digitizing tasks while keeping staff heavily involved, Clearwave’s patient-led solutions empower patients to take control of their healthcare experiences. See how you can put patient-powered solutions to work today!

self scheduling

Patient Self-Scheduling
Software

Improve booking accuracy and efficiency with smart scheduling that drops staff workloads by 87% and enables patients to book patients anywhere, anytime!

patient-led registration

Patient-Led Registration &
Check-In Kiosks

Streamline data capture and collections, while dropping wait times, staff workloads and claims processing challenges — all by putting the power in the patient's hands.

Asset 72@3x

Instant & Automated
Health Insurance Verification

Reduce time spent on eligibility and benefits verification, from hours down to seconds, with automated eligibility and a Staff Control Center Dashboard.

How Family Practices Use Clearwave to Boost Efficiency and Profits

See Proven Patient Engagament Platform Results

Learn from other growing family practices! See how you can put Clearwave's patient engagement software to work to drive similar success.

Immediate Revenue Results for Southview Medical Group

Southview Medical Group, a healthcare organization that sees over 700 patients a day across locations and specialties, saw immediate revenue…

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Reduce No Shows So Your Physicians Take Notice

Alabama Ophthalmology Associates (AOA) has three core locations and six Board-certified ophthalmologists on staff that provide sub-specialty care. See how…

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East Alabama Health Sees a 90% Decrease in Wait Times

East Alabama Health (EAH) offers both ambulatory and acute healthcare including emergency and internal medicine, family practice, outpatient care and…

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Let's Get You Paid

Schedule a demo and see how Clearwave can help your practice drive revenue.