The Gold Standard in Patient Insurance Verification
Eligibility verification continues to be one of the biggest challenges for practices, large and small. After reducing claim denials and rejections significantly across practices, Chad Jackson, Regional VP at Comprehensive EyeCare Partners, shares the tools that have become their gold standard when it comes to patient insurance verification. Watch the full conversation, Automate to Accelerate:…
Read MoreHow to Reduce Costs by Dropping No-Shows & Optimizing Staff
How can you keep provider schedules full with leaner staffing numbers? From getting patients to show up for their appointments to automating staff workloads, Chad Jackson, Regional VP at Comprehensive EyeCare Partners, shares how to tackle challenges across the patient journey with smart automation that truly helps their bottom line. Watch the full conversation, Automate…
Read MoreWhere AI fits into Healthcare Practice Management
Staying on the edge of innovation, Comprehensive EyeCare Partners has deployed AI-powered tools, and their approach has improved patient and practice outcomes. Regional VP, Chad Jackson, shares where he sees AI fitting into the healthcare space and what other leaders are doing as they consider similar solutions. Watch the full conversation, Automate to Accelerate: Booking,…
Read MoreWhat it Takes to Personalized & Automated the Entire Patient Journey
Streamlining the patient journey in today’s digital age, demands tools that work. Not just to improve patient experiences, but to personalize them, while saving staff time, increasing revenue and enhancing provider engagement with patients. See why Comprehensive EyeCare Partners—a physician-led organization encompassing 11 practices, over 100 providers and 50 locations—chose Clearwave and Vital Interaction to…
Read MoreDo Digital Tools Reduce Personalized Patient Interactions?
When you start adding automation to patient-centric tasks, does that take away the personal touch? Chad Jackson, Regional VP at Comprehensive EyeCare Partners, has found that adding automation actually increases the amount of personal touches you can have with your patients. Listen in to see how. Watch the full conversation, Automate to Accelerate: Booking, Reminders &…
Read MoreIncreasing Premium Service Conversion Rates
AI-driven patient education is already helping practices increase premium service conversion rates. For example, Texan Eye launched a patient education campaign, which led to an increase in IOL conversion rates, from 29% to 51%, a 76% boost. Chad Jackson, Administrator at Texan Eye, shares what drove that growth and how other practice leaders can leverage…
Read MoreHow Pre-Registration & Clinical Intake Save Time
Drop front office and clinical staff workloads before patients arrive by offering Clinical Intake. Chad Jackson, Regional VP at Comprehensive EyeCare Partners, shares how the practice is driving 64% patient adoption of pre-registration and clinical intake, prior to their appointments. Watch the full conversation, Automate to Accelerate: Booking, Reminders & Revenue on Autopilot. See how…
Read MoreBringing Patients Back in For Critical Care
Getting patients to come back to your practice for care is critical, especially for those with chronic conditions like glaucoma or macular degeneration. For Chad Jackson, Regional VP at Comprehensive EyeCare Partners, patient reactivations and recalls are a safety thing, meaning these notifications must be handled according to a specific schedule. Jackson shares how their…
Read MoreHow Kiosks Enhance Patient and Staff Interactions
How can you make your digital registration process personalized for patients while keeping interactions genuine with the front desk? Chad Jackson, Regional VP at Comprehensive EyeCare Partners, shares how to balance digital engagement and patient interactions with front desk employees — and how patient-led kiosks can create warmer, personalized experiences. Watch the full conversation, Automate…
Read MoreWhat Great Looks Like for Scheduling and Reminders
What does a great scheduling process look like for patients and staff? Making the patient scheduling journey seamless for patients is easier said than done. Chad Jackson, Regional VP at Comprehensive EyeCare Partners, shares how you can look at your scheduling process, both online and for those calling in, to make strategic improvements. He also…
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