East Alabama Health Sees a 90% Decrease in Wait Times
East Alabama Health (EAH) offers both ambulatory and acute healthcare including emergency and internal medicine, family practice, outpatient care and a range of specialty care services. Facing an ever-evolving healthcare environment and vendor shifts, EAH was looking to elevate its patient engagement approach to meet the needs of today’s patients. EAH uses Clearwave to: Reduce…
Read MoreHospitals and Health Systems: 5 Tips for Reducing Costs and Maximizing Reimbursements
Hospitals and health systems constantly aim to deliver quality healthcare with maximum revenue cycle efficiency. Fortunately, there are many opportunities to be uncovered in the actions that link operations and patient experience. With digital tools, healthcare organizations have a platform that supports both financial strength and exceptional patient care — at the same time —…
Read MoreTampa General Hospital Speaks on Priorities for Tech and Innovation in Next 2 Years for High-Ranking Health System.
What’s next for hospitals and health systems in the next 12-24 months? What does the landscape currently look like for TGH, and what trends in healthcare will affect their digital roadmap? Patient engagement will be steering the course to meet the needs of a tech-friendly, patient-centric post-COVID environment. Clearwave CEO Mike Lamb recently interviewed Jason…
Read MoreTampa General Hospital Speaks on The Patient-Consumer Impact on Hospitals & Health Systems
Looking at the patient experience from the patient-consumer perspective is vital to determining effective workflows and how to best connect with patients. Seeing it from an operational standpoint, making the most of tech and innovation solutions can help support strong HCAHPS scores and drive patient satisfaction with great leadership. Clearwave CEO Mike Lamb recently interviewed…
Read MoreTechnology & Innovation: Jason Swoboda of Tampa General Hospital Explains his Role
As a healthcare technology company, we really appreciate Jason’s official title of “Associate Director of Emerging Tech and Health Innovation” — and wanted to hear more about his work’s focus. Clearwave CEO Mike Lamb recently interviewed Jason Swoboda, the Associate Director of Emerging Tech and Health Innovation at Tampa General Hospital. Known for their patient-centric,…
Read MoreTampa General Hospital Speaks on Innovation’s Significance at a 1,000+ Bed Health System
Tampa General aims to be the “safest and most innovative academic health system in America,” pairing a human focus on healthcare with innovation to reach their goal. “Innovation helps improve the quality of outcomes, improve team member engagement and patient satisfaction, and of course, decrease overall costs,” says Swoboda. Clearwave CEO Mike Lamb recently interviewed…
Read MoreTampa General Hospital Speaks on Considering the Patient-Consumer in Hospitals & Health Systems
Hospitals and health systems are giving careful consideration to the patient experience in relation to digital solutions, and how patients evaluate the choices available to them. We spoke with Jason to gain his insight on also meeting the needs of the patient-consumer. Clearwave CEO Mike Lamb recently interviewed Jason Swoboda, the Associate Director of Emerging…
Read MoreTampa General Hospital Speaks on Digital Patient Access Meeting Patients’ Needs and Behavior
Digital patient access is a key factor in a competitive healthcare market. Providing healthcare solutions like online scheduling meets patients’ expectations, especially when offered in the modality of their choice. TGH proactively provides smart channels for patient access to facilitate self-led research, personal criteria and convenience. Clearwave CEO Mike Lamb recently interviewed Jason Swoboda, the…
Read MoreTampa General Hospital Speaks on Physician Adoption – Successfully Addressing New Tech Implementation Concerns
When implementing new technology solutions for better efficiency, productivity and engagement, physician adoption works well when issues and performance expectations are addressed early on. Jason tells us about the experience of implementing Clearwave Scheduling at Tampa General Hospital (TGH) and bringing PCP practices into the project. Clearwave CEO Mike Lamb recently interviewed Jason Swoboda,…
Read MoreBaptist Health Case Study
Baptist Health recognized several issues impacting their revenue cycle and registration process including high deductible health plans putting the payment burden on the patient, patient record management issues and an inconsistent registration processes resulting in a high number of rejected claims. Learn how the team at Baptist Health turned to Clearwave’s electronic patient check-in solution…
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