Decreased Call Times by 70% & Increased New Patients
Thomas Eye Group is a growing ophthalmology practice in the greater Atlanta metro area. The practice implemented Clearwave Self-Scheduling to support practice growth while streamlining call-center operations. In a webinar discussion on Positioning Your Practice for Growth, Brian Stone, Co-Founder & Chief Strategy Officer at Clearwave, shares how Thomas Eye Group increased patient acquisition and…
Read MoreHow One Oncology Practice Drives a 96% Collection Rate
Leaders at Ironwood Cancer and Research Centers, with 15 locations and 100 providers, were looking for opportunities to streamline the patient experience, speed up check-in times and increase point-of-service collections. Like most oncology clinics, Ironwood has many patients who come in more than once a week, and those patients don’t want to fill out the…
Read MoreAutomating Patient Reminders Improves Oncology Practice Efficiency
Leaders at Ironwood Cancer and Research Centers, with 15 locations and 100 providers, were looking for opportunities to streamline the patient experience while keeping essential front-desk staff focused on patient care. After moving to automated reminders, Pat Hansen, Administrator at Ironwood Cancer and Research Centers, shares the impact on staff burdens, patient check-in times and…
Read MoreProviding the Experience Your Patient’s Want
Today, 90% of all patients would consider abandoning a provider that doesn’t offer digital access to the practice. Janna Mullaney, Regional Vice President of Operations for Mid-Atlantic & Chicago Eyecare Services Partners, shares how creating a digital-first patient experience helped their practices increase patient acquisition and satisfaction. Watch the full webinar to hear more about…
Read MoreHow One Vision Institute Improved Practice Efficiency
Do More with Your Existing Staff Georgia Vision Institute has four offices, including a cataract and eye specialty center. In a webinar on Combating Staffing and Recruiting Challenges, Denise Martin, Administrator for Georgia Vision Institute, shares what they focused on to improve productivity while also increasing point-of-sale collections. Moving Forward Georgia Vision Institute has: Reduced…
Read MoreExpediting the Intake and Check-In Process
Getting FQHC Patients Seen Faster Health Services Inc (HSI) is a FQHC that’s blazing the trail, and it is also the third oldest FQHC in the nation. With over 37,000+ patients, the health center was looking for ways to enhance the patient experience, meet regulatory standards and keep their growing center running smoothly as patient…
Read MoreA FQHC That’s Blazing the Trail and Seeing Results
Reduce Staff Bottlenecks Health Services Inc (HSI) is a FQHC that’s blazing the trail, and it’s also the third oldest FQHC in the nation. With over 37,000+ patients, the health center was looking for ways to reduce staff burdens, increase patient throughput, minimize front-desk bottlenecks and improve the overall patient experience. During a conversation on…
Read MoreAlabama Ophthalmology Associates’ Clearwave Experience
A Partner Who Cares Alabama Ophthalmology Associates (AOA) has three core locations and six board-certified ophthalmologists. During a conversation on Patient Reminders: No Room for No Shows, AOA Administrator, Brooke Dover discusses challenges AOA faced with their previous reminders vendor. AOA was looking for a reliable reminders solution, and partner, who cared about their no-show…
Read MoreHow One Ophthalmology Practice Reduced No Shows
Meet Patients Where They Are Alabama Ophthalmology Associates (AOA) has three core locations and six board-certified ophthalmologists. During a conversation on Patient Reminders: No Room for No Shows, AOA Administrator, Brooke Dover shares how the practice reduced missed appointments by customizing their reminders strategy to best fit their patients’ preferences. Their efforts paid off, with…
Read MoreClearwave Reminders
Looking for ways to keep your patients up-to-date with their appointments? Custom appointment reminders, with options for email, text and voice, keep your schedule running smoothly, and dramatically reduce no-shows. Deliver convenience with links to telehealth appointments or patient pre-check and make crowded front desks a thing of the past.
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