Posts by clearwave_2020
The New Patient Normal
Reading Time: 3 minutes Virtual care is now essential in delivering care and enhancing the patient experience. The use of telehealth, virtual waiting rooms, appointment reminders and two-way texting has surged in the new patient normal. These digital solutions allow not only for safer care, but also for the delivery of more efficient and convenient healthcare for all. The…
Read MorePreparing Your Practice for Flu Season During a Pandemic
Reading Time: 2 minutes Before the pandemic, practices provided walk-in flu shots. This approach worked perfectly for years. But the traditional way of delivering care is no longer practical because of COVID-19. Now that healthcare professionals have to deal with COVID-19 and the flu simultaneously, this brings more challenges. Practices are faced with conflicting needs from those coming in…
Read MoreWhy Appointment Reminders Need to Be More Than a Postcard in the Mail
Reading Time: 2 minutes In the past, many practices depended heavily on sending out postcard reminders, but they are no longer as effective as they once were. A large part of this is because patients aren’t as responsive to them as before. With recent technological advances that make remembering upcoming appointments more convenient, postcards require extra effort from a…
Read MoreBetter Together: Clearwave EHR Integrations
Reading Time: 3 minutes Convenient, customizable and user-friendly, Clearwave patient engagement tools let patients connect to your practice and help your staff and practice to work more efficiently. Clearwave seamlessly integrates into existing EHRs, PMs, HISs and other systems, streamlining workflows and lifting the burden from many of your routine tasks. Common EHR integrations that Clearwave features include Athenahealth,…
Read MoreWhat is Your Practice Doing to Modernize the Patient Journey?
Reading Time: 3 minutes With all of the healthcare technology options available, patients expect to be able to reach a practice, hospital or health system and want access and autonomy around appointment scheduling. If a provider is short-staffed or managing new patient volume growth, they can lose existing or new patients to a better-prepared competitor. Medical practices and the…
Read MoreWhy Patient Check-In Times Should Be Under 3 Minutes
Reading Time: 3 minutes Medical practices’ infamously long wait times are primarily the result of multi-step, manual processes for patient check-in that involve a stack of paperwork and a lot of data entry. It’s estimated that after completing paperwork and getting insurance and ID cards scanned in, the average wait time for patients is another twenty minutes while information…
Read MoreInvest in Vision Eligibility Verification and Increase Staff Productivity
Reading Time: 2 minutes Manual verification of patients’ insurance eligibility is time-consuming, labor-intensive and prone to error. The time spent on checking websites to verify coverage could be better spent on person-to-person patient interaction and effective patient experiences. Shifting eligibility to a digital solution creates that time for more personal service and offers clear financial transparency for your patients.…
Read MoreWhy Clearwave Scheduling is a Necessary Tool for Medical Practices
Reading Time: 2 minutes When looking at patient scheduling tools, ease-of-use is, of course, a top priority, as a digital solution should have immediate benefits for both your patients and your staff. But did you know that a patient scheduling platform that automates patient appointments can also positively impact staff productivity and cash flow? Clearwave Scheduling gives your practice…
Read More4 Ways to Keep Patients Engaged While Reducing No-Shows
Reading Time: 2 minutes Whether it’s new patients or someone coming to your practice for many years, patient engagement is key to reducing no-shows. But many medical practices struggle to provide their patients with the experience they want and deserve. Here are 4 ways to keep your patients engaged while helping reduce no-shows: 1.   Appointment Reminders At one point,…
Read MoreSeeing Is Believing: Case Studies that Demonstrate Practice Growth
Reading Time: 4 minutes Medical practices can outgrow the systems and processes that collect and transfer their patients’ information. A beleaguered system is easily identified by any bottlenecks or band-aids like check-in lines, crowded front desks, dissatisfied patients, overburdened staff and ineffective patient access, schedules or collections. Missed opportunities, such as inaccurate, submitted claims, eligibility verification that’s not automated,…
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