Why Large FQHC Health Systems Choose Clearwave

Improving patient access to care while meeting operational and fiscal requirements is an evolving challenge for FQHCs, especially those with over 40,000 patients and 50+ providers. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how long lines, staffing strain and inconsistent data capture at check-in pushed the health center to rethink their front-desk workflows. She explains why Clearwave stood out, while discussing the importance of ADA-compliant kiosk options, robust multilingual support and tight EMR/EPM integration that improves data accuracy.

Watch the full conversation on “Engaging Patients and Empowering Staff” with COO, Ruby Pezanetti, to see how they drive 50% patient reactivation rates and 96% kiosk adoption.