See Fast Kiosk Adoption—Across Every Age Group
What makes kiosks successful across multiple age groups and locations, especially as appointment volumes surge?
With 40,000 patients coming in their doors, Kennedy Community Health needed a way to reduce check-in complexities, improve data capture and drop wait times. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares what their health system was looking for and how they got patients to embrace kiosks through a thoughtful, hands-on implementation approach. She highlights how the practice brought average registration time down to two minutes or less and how to scale success across a large, multi-location healthcare system.
Watch the full conversation on “Engaging Patients and Empowering Staff” with COO, Ruby Pezanetti, to see how they drive 50% patient reactivation rates and 96% kiosk adoption.