95% Patient Adoption of Kiosks: Kentucky Eye Care Transforms Check-In

From 95% kiosk adoption rates to hours of staff time savings via instant eligibility verification, see how Kentucky Eye Care made it happen with over 4,500 patients coming in the doors each month. See how the practice successfully launched self-registration, and how they’ve increased collections and dropped workloads as a result.

Patient Engagement Results:

• 95% Kiosk adoption rate
• 3-4 Minute average check-in time
• 40 Second check-in time for pre-registered patients
• 620 Hours saved via automation and self-registration
• 10% Increase in average point-of-service collections
• 67% Co-pay collection rate
• 64% Same-day balances collected (other responsibilities due)