Our Blog

September 27, 2017

Clearing the Path to an Improved Patient Experience

Visiting the doctor’s office can be a frustrating experience, especially having to fill out forms and sit in the waiting room, tolerantly anticipating your turn to be seen.  UAB Highlands in Birmingham, Alabama knows this situation all too well. The clinic averages over 250 patients per day. And, with that many patients, there are bound to be...
READ MORE
September 21, 2017

4 Ways to Improve Value During Patient Check In

Having an inefficient patient check in process causes healthcare systems and group practices to experience lower satisfaction from patients, increased expense, and lost revenue for the organization. Modernizing the check in process is critical not only in addressing patient satisfaction but to properly manage and set the organization on a...
READ MORE
September 7, 2017

Tips to Grow Your Ophthalmology Practice

I was introduced to the ophthalmic world over 10 years ago as an extremely satisfied LASIK patient who referred family and friends to the clinic where I had my procedure. I was highly myopic and fearful of the procedure, but decided to try refractive surgery to improve my vision and eliminate the hassle of contacts. To say I was amazed with my...
READ MORE
August 3, 2017

Transforming patient check-in: Three key lessons learned

Rob Crabtree, Administrative Director of Orthopedics, UAB Hospital-Highlands wrote this great article in Health Management Technology in July 2017.
READ MORE
August 2, 2017

Client Spotlight: Rob Crabtree

Rob CrabtreeAdministrative Director of OrthopedicsUAB Medicine, Birmingham, Ala.
READ MORE
June 8, 2017

Modernizing Your Practice by Utilizing Digital Check In

The world is evolving and every aspect of life is adapting to the changes of the world. In the healthcare sector, there have been tremendous changes. Modernizing your practice can be easy when technology is applied to most parts of healthcare, ranging from surgery, diagnosis, and administration of drugs.
READ MORE