Telehealth has never been more talked about than in the first half of 2020. The current pandemic has certainly fueled an explosion in popularity, since, for many patients, telehealth has become the only way to see their doctor one-on-one. But telehealth solutions aren’t new. Healthcare Finance notes one study that found the growth in telemedicine patient visits increased annually by 261% from 2015-2017.
These virtual visits will remain an important tool post-pandemic as medical practices continue to look for ways to serve patients and grow their businesses. Practices will continue to “go virtual” as an outlet for offering their services to as many patients as possible, regardless of circumstance:
Telehealth solves a host of patient-engagement challenges, even without a pandemic looming in the background. Plus, it provides countless opportunities for practices looking to expand their reach into new patient communities. But for telehealth to be successful, practices need to consider their end goals and then build or adapt their telehealth plan accordingly.
For some practices, the idea of setting up a telehealth offering can be daunting. For those that already offer it, they may be looking for ways to improve the experience – to effectively carry out appointments from the very first patient communication to the check-in process, to the actual visit itself. Let’s walk through several ways that practices can optimize the telehealth model and make each visit a success for both patients and office staff:
The real-world potential for telehealth is undeniable. It just requires some planning to replicate the best of the in-person experience for a virtual environment. Check out our infographic, “How Clearwave Activates Telehealth,” to learn more about how Clearwave solutions can help.