Bilingual Voice AI with Clearwave
Clearwave Voice AI supports 33 languages, with more on the way — improving access for all. Listen in as Clearwave Voice AI easily communicates with a Spanish-speaking patient, helping solve their needs instantly, no long waits or additional bilingual staff needed. See how Clearwave Voice AI can help your practice turn patient calls into automated…
Read MoreAppointment Rescheduling with Clearwave Voice AI
See Clearwave Voice AI in action! Listen in as the AI receptionist helps a patient modify their upcoming appointments on the spot and without staff intervention. With Clearwave Voice AI, patients can book, cancel or reschedule their appointments 24/7 — with data flowing seamlessly into the practice’s PMS/EHR. Clearwave Voice AI isn’t a phone system…
Read MoreAppointment Cancellations with Clearwave Voice AI
See Clearwave Voice AI in action! Listen in as the AI receptionist helps patients instantly modify or cancel appointments without staff intervention. With Clearwave Voice AI, patients can book, cancel or reschedule their appointments 24/7 — with data flowing seamlessly into your PMS/EHR. Clearwave Voice AI isn’t a phone system upgrade, it’s intelligent automation designed…
Read MoreCall Handling by Clearwave Voice AI
See Clearwave Voice AI in action! Listen in to hear how Clearwave’s robust Voice AI can automatically answer patient calls using natural, conversational language — even pausing when patients interrupt or have new questions. Clearwave Voice AI isn’t a phone system upgrade, it’s intelligent automation designed to support scheduling complexity and the entire patient journey,…
Read MoreUse AI-Powered Welcome Videos for New Patients
Practices of all sizes are finding unique ways to engage patients and personalize experiences through AI. See how one large FQHC is personalizing communications to new patients, even with 57 providers and 40,000 patients coming in the doors each year. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how provider-led educational and welcome…
Read MoreWhy Large FQHC Health Systems Choose Clearwave
Improving patient access to care while meeting operational and fiscal requirements is an evolving challenge for FQHCs, especially those with over 40,000 patients and 50+ providers. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how long lines, staffing strain and inconsistent data capture at check-in pushed the health center to rethink their front-desk…
Read MoreProactive Eligibility Checks Protect Staff Time
How are large practices reducing back-end billing complexities and revenue stalls with smarter eligibility verification? Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how Clearwave Eligibility’s unique approach helps their teams catch coverage issues early—before the visit becomes a billing or care coordination scramble. She highlights how flags for uninsured or underinsured patients…
Read MoreSelf-Scheduling Priorities for Large Health Systems & FQHCs
Improving patient access to care starts with self-scheduling that meets patients where they are. For large healthcare organizations—with nearly 60 providers seeing 40,000 patients per year and a variety of appointment types—digital scheduling can get complex. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how the organization discovered that many “walk-ins” were coming…
Read MoreReminder Personalization That Pleases Patients
The smarter practices get with reminders — the more engaged patients are and the faster your staff can complete pre-appointment tasks. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how they are able to personalize appointment reminders so patients only receive what’s relevant—eliminating repeat nudges once pre-registration or clinical intake is completed. She…
Read MoreSee Fast Kiosk Adoption—Across Every Age Group
What makes kiosks successful across multiple age groups and locations, especially as appointment volumes surge? With 40,000 patients coming in their doors, Kennedy Community Health needed a way to reduce check-in complexities, improve data capture and drop wait times. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares what their health system was looking…
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