Posts by Blakely Roth
3 Ways to Personalize Your Patient Experience Through Data
Reading Time: 4 minutesBy Blakely Roth | January 10, 2023 Today’s consumers are used to increased personalization. Think of the Netflix recommendations you receive or how your Amazon app reminds you when you need to restock a household product. These personalized experiences benefit the consumer by adding convenience and benefit the service provider by increasing customer loyalty. Leverage…
Read MoreTop 5 Patient Engagement Reports You Didn’t Know You Needed
Reading Time: 5 minutesBy Blakely Roth | January 10, 2023 As you search for the right patient engagement solution, determine your plan to measure performance. Your strategy and tools should create impacts across your practice. Define how you can validate ROI, minimize risk and ensure you’re using your solution to its full potential. The right reports and cadence…
Read MoreUsing Custom Check-in Questions to Increase Premium Service Revenue
Reading Time: 4 minutesForward-thinking ophthalmology practices are using their check-in approach and other patient communications to increase interest in premium services, outside of a normal eye exam. Instead of spending ad dollars, or in addition to it, you may be able to capture interest in premium services from your existing patient base. Review the steps ophthalmology practices are…
Read MoreHigh Patient Volume? Add a Waitlist to Reduce Frustrations
Reading Time: 4 minutesIt’s difficult to avoid patient frustration when your practice and/or physicians are booked months out. Patients don’t want to wait extended time frames for their non-emergency appointments or annual visits. Parents want their children to be seen immediately when they notice an issue, even if it’s not urgent. Practices are looking for a solution to…
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