ONCOLOGY PATIENT
ENGAGEMENT PLATFORM

Simplified Patient Interactions
for Cancer Care

Providing quality healthcare is at the heart of your oncology practice. A patient’s scheduling, registration, communications and payment experience with their provider significantly shapes that level of care. Clearwave empowers you to deliver the self-service experience patients now expect while making everything less stressful for patients on site. With Clearwave, you can deliver an experience that reassures cancer patients they’re in good hands when they need it most.

Enhanced Patient Engagement For Oncology Practices

Optimize Staffing With Patient-Led Software

Keep lean staffing numbers and remain as efficient and cost-effective as possible, with our robust self-service and automated solutions that integrate directly into your Practice Management System or EHR for easier staff management.

24/7 Patient Self-Scheduling

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24/7 Patient Scheduling

For oncology patients, scheduling can get complicated due to prior authorizations needed or recurring patients needing to reschedule. Clearwave self-scheduling offers smart appointment scheduling options that are easily accessible for patients and always matched to your schedule in real-time. Combined with instant eligibility checks and a waitlist, practices can save 520 staff hours/year and make it simpler for new and existing patients to book appointments for the right service type and provider. Our platform is EMR/PMS-agnostic, meaning provider data can be pulled from multiple sources and applied to your scheduling needs, simple or complex.

Eligibility Verification

multi-factor eligibility verification

Transparency in Advance

Use Clearwave's Multi-Factor Eligibility™ to save staff hours, while you save dollars. Instantly determine patient eligibility and solve issues fast so you can present accurate co-pays at check-in, reduce claim rejections by 100% and drop staff workloads by 2x. By instantly determining and presenting eligibility data in the dashboard, staff won’t need to spend hours reviewing individual eligibility and benefits reports. See patient co-pays, remaining deductibles, estimated financial responsibility, Medicare/Medicaid information and more. Pre-validate coverage in advance to increase time-to-revenue and financial transparency.

Patient-Led Registration

patient-led registration

Patient-Led Registration

Clearwave provides patient-powered registration that's built to drop check-in times, improve data capture and streamline patient and staff experiences. Use Clearwave's passwordless patient-led registration and clinical intake via kiosk, tablet or mobile to help your patients get to their treatments faster. Practices see 99% patient adoption of Clearwave Registration, increasing collections by 112% on average and dropping check-in times by 90%.

Accelerated Revenue

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Accelerated Revenue

Easily present and collect patient responsibility—including co-pays, past-due, self-pay and estimations—at the point-of-service. Using Clearwave, Practices drive consistent collection rates of 96% during check-in and accelerate cash flow by 65%. See how your oncology practice can streamline prior authorizations, stop billing stalls before they happen and speed up reimbursement all with patient-powered registration and faster eligibility verification. Imply smart collection strategies, like card-on-file and kiosk collection options to increase upfront payments and remove staff from awkward payment conversations.

Pre-Registration & Clinical Intake

clinical intake

Patient Pre-Registration With Clinical Intake

Clearwave Pre-Registration and Clinical Intake enable practices to drop check-in times and staff workloads while providing patients with the modern experiences they require. Patients can complete all their demographic and medical history information in advance on their own device — while they’re on the go or in the comfort of their own homes! Patients will complete clinical intake as the last step in pre-check and their information will instantly flow into your EHR/PMS. Even customize pre-registration workflows for existing patients to cut back on repeat forms!

Patient Communications

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Patient Communication

Oncology practices need good outgoing communication, especially for complex cases. Stay in touch with Clearwave’s automated reminders, recalls, message and two-way texting. With automated and personalized patient communications our oncology practices can enhance patient experiences, reduce staff burdens and increase realized revenue! Ensure patients stay in the know about their upcoming appointments and help them make it to the office for their critical oncology treatments and care.

The Clearwave Impact

Proven Patient Engagement Software for Oncology Practices

Adopted by 11K+ Physicians and Trusted by 500+ Practices Nationwide

M+
Patients checked-in and appointments scheduled
+
Integrations with popular PMS, EMR and HIS
+
Payers for real-time eligibility verification
B+
Eligibility checks of primary, secondary, and tertiary benefits
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“Clearwave has put a stop to our prior authentication challenges. If there’s an insurance change, we know about it and we can act on it. It’s been a huge relief for our billing and claims processes.”

90%

kiosk utilization

1M 38S

average check-in time

63%

monthly co-pay collection rate

“The online scheduler has been huge in helping book patients in the way that meets provider requirements, and now it is really on autopilot for us. It has been so seamless and a great convenience for our patients and relief for our staff.”

16%

of appointments booked online are new patients

45%

of appointments booked online are made after hours

34%

of appointments booked online are made last minute

“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”

94% reduction

in claims rejections

174% increase

in monthly patient visits

$400K increase

in new LASIK revenue, while dropping advertising by $5K per month

For Oncology Practices

How a Patient-Led Platform Differs From Traditional Tools

Rather than simply digitizing tasks while keeping staff heavily involved, Clearwave’s patient-led solutions empower cancer patients to take control of their healthcare experiences. See how you can put patient-powered solutions to work today!

self scheduling

Patient Self-Scheduling
Software

Improve booking accuracy and efficiency with smart scheduling that drops staff workloads by 87% and enables patients to book patients anywhere, anytime!

patient-led registration

Patient-Led Registration &
Check-In Kiosks

Streamline data capture and collections, while dropping wait times, staff workloads and claims processing challenges — all by putting the power in the patient's hands.

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Instant & Automated
Health Insurance Verification

Reduce time spent on eligibility and benefits verification, from hours down to seconds, with automated eligibility and a Staff Control Center Dashboard.

See What People are Saying About Clearwave

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Let's Get You Paid

Schedule a demo and see how Clearwave can help your practice drive revenue.