New From Clearwave Innovation Lab: Scheduling AuditLens & athena Clinical Intake Enhancements
By Blakely Roth | July 17, 2025
See all the new and exciting product enhancements straight from the Clearwave Innovation Lab. Here’s the latest…
Clearwave Scheduling now offers an AuditLens to improve booking transparency and compliance. Additionally, in our ongoing efforts to enhance clinical intake data capture, athenaClinicals EHR users can now capture patient histories via discrete data fields.
Gain Real-Time Transparency & Reporting With Scheduling AuditLens
Gain visibility into actions taken—by patients, staff or call center agents—as it relates to appointment booking and modification. The Clearwave Scheduling dashboard now features a robust, real-time user activity search, giving healthcare organizations oversight and transparency around patient bookings. Save time and simplify compliance, quality control and agent training with searchable data right in the scheduling dashboard!
Key Benefits of Scheduling AuditLens:
- HIPAA-ready data: Ensure scheduling activities and modifications are logged
- Complete audit trail: See who performed specific booking actions and when
- Protection against liability: Produce verifiable activity records to support internal reviews and mitigate disputes
- Simplified leadership oversight: Provide insights for administrative leaders, call center teams and compliance officers
- Performance monitoring: Enable admins to review agent actions to identify gaps or inefficiencies for training purposes
- Fast issue resolution: Present a detailed history of patient interactions to simplify scheduling dispute resolution
These capabilities put administrative leaders, call center teams and compliance officers on the same page, reducing investigation time and strengthening process adherence. See how Scheduling AuditLens can benefit your practice today.
[Coming Soon] Enhanced Clinical Intake Data Capture for athenaClinicals
At Clearwave, innovation and constant product elevation are paramount. Our goal is to ensure our solutions meet the needs of your practice and set a standard in the evolving healthcare technology landscape. Improving our integration capabilities with leading electronic health records, like athenaClinicals, is a key part of our innovation mission. See the new clinical intake capabilities that are coming soon for athenaClinicals users.
All of the below histories will soon flow directly into patient charts in athenaClinicals via discrete data fields.
- Past Medical
- Surgical and Procedural
- Family
- Social
- GYN
Benefits for your practice:
- Staff will know up-front—via the Clearwave Dashboard—whether a patient finished their medical history before the visit, helping them prepare accordingly.
- Patients can enjoy a seamless pre-check workflow, where they complete their history as the final step of pre-registration without bouncing to another portal or logging in twice.
- Accuracy improves while manual workloads plummet for administrators.
- Providers see clean, structured data inside athena for quicker clinical decisions.
Innovation in Action
Whether you’re tightening compliance controls or eliminating double-entry headaches, these enhancements underscore Clearwave’s commitment to reducing staff workloads and elevating the patient experience. Ready to put them to work in your organization? See how Clearwave can enhance efficiency across your practice.
Stay tuned—more Innovation Lab updates are on the way!