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The Top Seven Trends Impacting Orthopedics in 2021

Tip Sheet COVID-19 Patient Experience Patient Communications 2021 Trends Orthopedics
The Top Seven Trends Impacting Orthopedics in 2021

2020 was a pivotal year for healthcare operations — and practitioners, administrators, and staff.

An urgent need to pivot healthcare delivery with a focus on efficiency and safety spurred smart responsiveness and innovative ideas. These ideas are now reshaping healthcare, delivering more efficient and comprehensive management, and allowing us to plan for the year ahead.

In this e-book, we’ll take a look at the healthcare landscape and identify the top seven trends affecting orthopedic practices and clinics in 2021, including:

  • Maximizing practice efficiency
  • What changes are resonating with patients
  • Reducing stress and streamlining workflows
Download Now

The Top Seven Trends Impacting Ophthalmology in 2021

Tip Sheet COVID-19 Patient Experience Patient Communications 2021 Trends Ophthalmology
The Top Seven Trends Impacting Ophthalmology in 2021

2020 was a pivotal year for healthcare operations — and practitioners, administrators, and staff.

An urgent need to pivot healthcare delivery with a focus on efficiency and safety spurred smart responsiveness and innovative ideas. These ideas are now reshaping healthcare, delivering more efficient and comprehensive management, and allowing us to plan for the year ahead.

In this e-book, we’ll take a look at the healthcare landscape and identify the top seven trends affecting ophthalmology practices and clinics in 2021, including:

  • Maximizing practice efficiency
  • What changes are resonating with patients
  • Reducing stress and streamlining workflows
Download Now

The Top Six Trends Impacting FQHCs in 2021

Tip Sheet COVID-19 Patient Experience Patient Communications 2021 Trends FQHC
The Top Six Trends Impacting FQHCs in 2021

2020 was a pivotal year for healthcare operations — and practitioners, administrators, and staff.

An urgent need to pivot healthcare delivery with a focus on efficiency and safety spurred smart responsiveness and innovative ideas. These ideas are now reshaping healthcare, delivering more efficient and comprehensive management, and allowing us to plan for the year ahead.

In this e-book, we’ll take a look at the healthcare landscape and identify the top six trends affecting Federally Qualified Health Centers in 2021, including:

  • Maximizing practice efficiency
  • Reducing stress and streamlining workflows
  • What changes are resonating with patients
Download Now

Positioning Your Practice for 2021 - with Raleigh Neurology

Webinar Best Practices COVID-19 Patient Communications Neurology
Positioning Your Practice for 2021 - with Raleigh Neurology

When your patients have chronic conditions, flares, or are immunocompromised, your practice must always be able to deliver dependable, high-quality healthcare.

Joining us for this webinar is Leeann Garms, Chief Executive Officer of Raleigh Neurology Associates. With an accomplished perspective of business development and operational strategy in patient-focused care, we’ll tap into Leeann’s insight and talk about Raleigh Neurology’s shift in strategy to combat challenges in 2020 and going into 2021.

Topics covered in this webinar will include:

  • Challenges to chronic care management during a pandemic
  • The operational pillars that support the practice
  •  Patient communication best practices
  • Tips to increase patient satisfaction
Watch Now

5 Tips to Reduce Eligibility Complexity

Webinar Insurance Eligibility Ophthalmology
5 Tips to Reduce Eligibility Complexity

Eligibility verification can be especially complicated for ophthalmology practices, significantly delaying wait times at check-in and adding to staff workload.

In this webinar, we’ll speak with Ruth Gallardo from Fogg, Maxwell, Lanier and Remington EyeCare about their approach to streamlined eligibility and Clearwave’s Sales Operations Engineer, Martin Benn, about the benefits of integration with your payer.

Topics covered in this webinar will include:

  • Ophthalmology’s specific technology needs
  • Integrating with VSP
  • Eligibility’s impact on staff workload
  • Working efficiently with HMOs and Medi-Cal
Watch Now

The Clearwave Value Report: Driving Efficiency and Gaining Value

Webinar Revenue How-To Insurance Eligibility
The Clearwave Value Report: Driving Efficiency and Gaining Value

Want to gain clear insight on how your practice is performing? If you aren’t already leveraging the Clearwave Value Report, this readily available tool will help you understand how features are being utilized at your practice.

Join this free client webinar, where Clearwave's Client Success Manager, Janelle Spanjers, will dive into the benefits of the Clearwave Value Report and how you can leverage it. Janelle will cover:

  • Basics of the Value Report
  • How to read reports on eligibility, visit summaries, payment and mobile
  • Additional reporting opportunities
  • And more!
Watch Now

Mann Eye Institute Case Study

Case Study NextGen Patient Experience Patient Communications Ophthalmology
Mann Eye Institute Case Study

Mann Eye Institute, an ophthalmology practice rooted in the community, strives to offer patients the best in innovative vision solutions.

Implementing Clearwave has helped Mann Eye in:

  • Increasing patient satisfaction at check-in
  • Reducing payment friction points
  • Matching treatment offerings to cutting-edge intake
Download Case Study

Five Tips for Making Eligibility Easy and Boosting Your Bottom Line

Tip Sheet Revenue Profitability Insurance Eligibility
Five Tips for Making Eligibility Easy and Boosting Your Bottom Line

Instead of depending on your medical office’s eligibility processes to work as they should, find out if they are as efficient as they can be. In “Five Tips for Making Eligibility Easy and Boosting Your Bottom Line,” we help you review the top five areas where you can uncover opportunities to increase revenue.

Download this eBook and compare your workflows and discover any areas where meaningful updates can be made.

Get the Tips

Care Where It's Needed at FQHCs

Guide Patient Experience FQHC
Care Where It's Needed at FQHCs

FQHCs provide high-quality healthcare to the communities that need it most. To support FQHCs’ operations and financial success, Clearwave offers multiple tools that are flexible and easy for the busiest of environments. 

FQHCs can rely on Clearwave for: 

  • Accurate and customizable data collection 
  • Multi-lingual options for culturally diverse communities 
  • Simple-to-use, yet powerful technology for patients and staff 
Download the Guide

United Skin Specialists Case Study

Case Study Revenue COVID-19 Nextech Insurance Eligibility Dermatology
United Skin Specialists Case Study

United Skin Specialists was looking for a digital check-in system that centralized their workflows and integrated with Nextech.

Using Clearwave, United Skin Specialists have seen:

  • Greatly improved accuracy in data collection
  • Lowered denial rates on reimbursements based on better data
  • More efficient and effective front desk staff teams.

 

Download Case Study

A Pandemic and a Practice: Lessons Learned and Where to Go from Here

Webinar COVID-19 Patient Experience Orthopedics
A Pandemic and a Practice: Lessons Learned and Where to Go from Here

COVID-19 pressurized specialty practices into rapidly rethinking healthcare operations, and ways to sustain patient volume and preserve staff. 

In this webinar, we’ll pull back the lens on 2020 and speak with Jennifer L. White, CMPE, CEO of Orthopedic Associates of Dutchess County in New York to discuss the pandemic’s impact on specialty practices and strategies for recovery, including: 

  • Lessons learned 
  • The dynamics of remote work 
  • Tools for recovery 
  • Next steps 
  • And more 
Watch Now

OBGYN West Case Study

Case Study NextGen Best Practices
OBGYN West Case Study Download Case Study

Clearwave Two-Way Texting

Data Sheet Patient Engagement Best Practices Patient Communications
Clearwave Two-Way Texting

Send focused, efficient messaging to your patients with two-way texting from Clearwave. It streamlines communication —and delivers a better patient experience.

Use our HIPAA-compliant texting tool to easily chat with patients or send templated responses. Provide instructions, send alerts or advise companions of completed procedures. No clunky portals or downloads needed, just a clear approach to patient communication.

Learn how Two-Way Texting from Clearwave can help your practice:

  • Communicate securely and privately with patients
  • Enable Virtual Waiting Rooms
  • and more!
Learn More

Obtaining FQHC Funding With Robust Data Collection

Guide How-To Best Practices FQHC
Obtaining FQHC Funding With Robust Data Collection

To be able to apply for additional funding from specific grants, Federally Qualified Health Centers, or FQHCs, rely on good data collection to be able to present statistics on the needs of their patients.

Download this guide to learn:

  • Types of Data Your FQHC Should be Collecting
  • Tools for Robust Data Collection
  • Hear From an FQHC Peer
Get The Guide

Clearwave Eligibility-as-a-Service

Data Sheet Insurance Eligibility
Clearwave Eligibility-as-a-Service

Clearwave Eligibility-as-a-Service

Clearwave's insurance eligibility solution offers the most reliable real-time insurance eligibility verification engine on the market. Accelerate cash flow by instantly seeing co-pay amounts and verifying primary, secondary and tertiary benefits every time the patient is touched to ensure coverage has not lapsed.

With Clearwave, you can:

  • Decrease Denials by 90%
  • Accelerate Cash Flow by 65%
  • Reduce Staff Workload by 2x
Download Now

Phoenix Heart - Before & After Implementing Clearwave

Case Study Revenue Long Lines Insurance Eligibility Cardiology
Phoenix Heart - Before & After Implementing Clearwave

Learn about Phoenix Heart's experience before and after implementing Clearwave.

Watch Now

Elevating Eligibility Verification and Prior Authorization

Webinar COVID-19 Insurance Eligibility Cardiology
Elevating Eligibility Verification and Prior Authorization

Watch this webinar to learn how the CEO of Phoenix Heart, Kyle Matthews, improved the eligibility process for his organization by proactively implementing smart changes and how you can replicate his success.

Watch Now

Clayton Eye Center: Patient Experience During COVID-19

Case Study COVID-19 Patient Experience Ophthalmology
Clayton Eye Center: Patient Experience During COVID-19

See how Clayton Eye Center's patients have reacted to Clearwave throughout COVID-19.

Watch Video

Best Practices for Leveraging Clearwave in Our New World

Webinar Best Practices COVID-19 Zero-Contact
Best Practices for Leveraging Clearwave in Our New World

Learn how to leverage Clearwave's best practices from Implementation Consultant, Julie Smith.

Watch Now

Defining a New Normal in Healthcare

Guide COVID-19 Zero-Contact
Defining a New Normal in Healthcare

Learn the top topics practices are attributing to success in our "New Normal".

Get the Guide

Leadership Lessons: Emotional Intelligence in a Post COVID-19 World

Webinar Best Practices COVID-19 Zero-Contact Ophthalmology
Leadership Lessons: Emotional Intelligence in a Post COVID-19 World

Leadership Lessons:

Emotional Intelligence in a Post COVID-19 World

LIVE WEBINAR | THURSDAY, JULY 23 | 11:00 AM ET

Watch Now

St. Cloud Orthopedics - Zero Contact Patient Registration

Case Study Patient Experience Zero-Contact Orthopedics
St. Cloud Orthopedics - Zero Contact Patient Registration

Learn how St. Cloud Orthopedics is utilizing Zero-Contact Patient Registration

Watch Video

Rockland Eye Physicians & Surgeons Case Study

Case Study NextGen Profitability Ophthalmology
Rockland Eye Physicians & Surgeons Case Study

Rockland Eye was growing in popularity and demand for services increased highlighting their need to update their legacy and outdated manual processes for patient registration.

With Clearwave’s patient check-in system Rockland Eye

  • The benefits of reduced workload on front-desk staff and payment reconciliation against Phreesia
  • More than 1.4M eligibility checks completed
  • An average patient check-in time of 3 minutes
Download Case Study

ON-DEMAND WEBINAR: Prepping Your Practice For COVID-19 Re-Entry

Webinar Best Practices COVID-19 Zero-Contact
ON-DEMAND WEBINAR: Prepping Your Practice For COVID-19 Re-Entry

Watch this webinar to learn tips and strategies for: 

  • Easing your re-entry experience  
  • Ensuring patients and staff are safe along the way 
  • Maintaining your revenue
Watch Now

Zero-Contact Patient Check-In Video Demo

Video COVID-19 Zero-Contact
Zero-Contact Patient Check-In Video Demo

Achieve Zero-Contact Patient Check-In with Clearwave.

 
Clearwave's Zero-Contact Patient Check-In solution allow physician practices, hospital systems and FQHCs alike to perform all check-in tasks effectively and eliminate the need for patients to enter the office to check in for their appointment.
 
With our solution, you can achieve zero-contact patient registration that completely reinvents the traditional patient check-in model, reducing contact between staff and patients and maintaining necessary social distancing. Watch our demo video now.
Watch Now

Tips for a Zero-Contact Patient Check-In

Tip Sheet COVID-19 Zero-Contact
Tips for a Zero-Contact Patient Check-In

In addition to social distancing, a recommended practice for preventing transmission of COVID-19 is to avoid touching services that may have been exposed to the virus. To provide patients with a zero-contact check-in experience, practices should limit the number of times a patient must touch anything during the check-in process.

Download these tips for reducing contact to zero.

Get the Tips

Post COVID-19 Preparedness Guide

Guide COVID-19 Zero-Contact
Post COVID-19 Preparedness Guide Get the Guide

St. Cloud Orthopedic Associates Case Study

Case Study AllScripts Patient Experience Long Lines Orthopedics
St. Cloud Orthopedic Associates Case Study

St. Cloud Orthopedic Associates wanted to find a way to reduce long lines that were often out of the door. They knew they needed a solution to provide a better check-in experience for patients.

With Clearwave’s patient check-in system St. Cloud Orthopedic Associates saw

• 77% reduction in patient check-in time
• 100% increase in point-of-service collections
• An average patient check-in time of 1 minute, 16 seconds

Download Case Study

How to Convert Appointments to Telehealth

Infographic COVID-19 Zero-Contact
How to Convert Appointments to Telehealth

With telehealth (aka telemedicine) adoption increasing at an incredible rate, practices can take advantage by being proactive in converting existing or recently cancelled appointments to telehealth appointments.

Download this infographic to learn how you can proactively convert your appointments to telehealth and how Clearwave can help.

Get Infographic

COVID-19 Tool Guide

Tool Guide COVID-19
COVID-19 Tool Guide Together, we’re dealing with a healthcare crisis of global proportions. In early March, the World Health Organization (WHO) officially labeled the COVID-19 outbreak a pandemic, one that is dramatically impacting every aspect of our daily lives. Get this guide for tips you can implement today to help you protect your patients and staff, while simultaneously maximizing performance, maintaining revenue, boosting patient satisfaction and insulating your business from the virus’ impact. Download the COVID-19 Tool Guide to learn: • Ways to use technology to minimize person-to-person contact • COVID-19 Screening Tools you can implement • How to minimize no-shows • Maintain revenue and cash flow • And more Get The Guide
Clearwave Kiosk Care & Cleaning Guide This guide provides instructions on how to clean and care for your Clearwave Kiosk. The guide also recommends cleaning products that are safe to use. Get The Guide

How Clearwave Activates Telehealth

Infographic COVID-19
How Clearwave Activates Telehealth For practices that are considering or have already adopted a telehealth strategy, Clearwave can help you realize the benefits of a virtual model even during the pre-appointment process. Download this infographic to learn how Clearwave can activate telehealth for your practice today. Get Infographic
Clearwave Patient Explanation Video Looking for ways to streamline check-in, reduce claim denials or improve patient experience? Check out this quick and informative overview of Clearwave’s features and solutions to see how your practice can become as efficient as possible. Contact us today to learn more! View Video

Coronavirus Infographic

Infographic COVID-19
Coronavirus Infographic While technology can aid in keeping us safe, it won’t stop the spread on its own. Here are some tips and best practices offered up by the CDC to prevent the spread inside the four walls of your facility. Fill the form to download a free printable infographic to display for patients in your practice. Get Infographic

COVID-19 Symptoms Infographic

Infographic COVID-19 Zero-Contact
COVID-19 Symptoms Infographic Find resources related to preventing the spread of coronavirus (COVID-19), tips for practices during the COVID-19 outbreak and other helpful communication tools. Get Infographic

Orthopedics Webinar

Webinar Best Practices Orthopedics
Orthopedics Webinar Join Hillary Arnette as she dives into the orthopedics specialty and further explains how electronic patient check-in can enhance your orthopedic practice. Watch Webinar

Ophthalmology Webinar Video

Webinar Best Practices Ophthalmology
Ophthalmology Webinar Video Join Laura Rousseau as she shares her knowledge on the ophthalmology industry and how patient check-in solutions can improve patient experiences as well as increase the efficiency of the practice and staff! Watch Webinar

Mobile Templates Webinar

Webinar Mobile
Mobile Templates Webinar About the Webinar: Connecting with patients outside of their scheduled appointment is critical for every practice. Listen as Director of Customer Success, Mary Kate Morrison, speaks about all the ways your practice can customize your emails and reminders that you send out to patients. Whether you’re sending an appointment reminder or details about an upcoming appointment, patients will never be out of the loop! Attend this webinar to see and hear about: • Mobile Email Types • Customization Options • Sample Reminders Watch Webinar

Improving the Patient Experience with Clearwave

Webinar Patient Experience Hospitals & Clinics
Improving the Patient Experience with Clearwave As the world continues to evolve and grow, it is important that your practice does as well. Join us as Senior Customer Success Manager, Taylor Goode, dives into different ways in which your neurology practice, can provide patients with a better experience all the from check-in to check-out. Attend this webinar to learn all about Clearwave features and solutions that your patients will love such as: • Mobile Pre-Check™ • Card on File • Kiosk Check-In Watch Webinar

Combatting Pricing Pressures in Orthopedic Practices

Tip Sheet Revenue Profitability Pricing Pressures Orthopedics
Combatting Pricing Pressures in Orthopedic Practices For orthopedic practices, skyrocketing overhead costs have become the norm. It’s a constant fight to stay profitable while treating patients and lowering costs simultaneously. Whether that’s in the form of surging vendor contracts or patients unable to make good on outstanding debts, practices agree that the pressure is on. Download the Tip Sheet to learn practical suggestions on: Ways to keep patients educated How to implement a pricing transparency strategy How to take advantage of ambulatory surgery centers And more! Get The Guide
COVID-19 Screening Module + Tips for Cleaning and Care Join one of our daily COVID-19 Patient Screening Module demo webinars for customers to see the patient screening module in action, ask questions and review how to properly disinfect your Clearwave equipment. Learn More
2020 and Beyond: How to Improve Patient Care & Collections 2020 and Beyond: How to Improve Patient Care & Collections LIVE WEBINAR | THURSDAY, MARCH 26 | 2:00 PM ET ABOUT THE WEBINAR: 2020 is in full swing and many changes are happening for your practice and your patients. In this webinar, industry expert and Clearwave Chief Operating Officer, Eric Anderson, will discuss how you can move at the pace of your patients, capturing their attention to improve care and collections and how the COVID-19 outbreak is affecting and accelerating some of these trends. Attend this webinar to unlock new value in 2020 and beyond. We will cover: 2020 state of the industry The new patient paradigm How to improve collections with convenience SPEAKER: Eric Anderson, COO, Clearwave Eric has 25 years of leadership and technology experience. For the first 15 years of his career, Eric was a consultant working with Fortune 500 companies helping them implement new software platforms which greatly improved operational efficiency. For the last 10 years, Eric has been COO of Clearwave Corporation helping physician practices and hospitals leverage new patient intake and eligibility verification software to improve operations and patient satisfaction. Eric lives in Atlanta with his wife of 20 years and their 13 year old daughter. Watch Webinar

Urology Centers of Alabama

Case Study Greenway Health Neurology
Urology Centers of Alabama Urology Centers of Alabama wanted to stay at the forefront of technology in every aspect of their practice, and needed to find a solution to enhance the patient experience and improve their accounts receivables With Clearwave’s patient check-in system Urology Centers of Alabama saw: • 20% reduction in rejected claims • 78% increase in point-of-service collections • 99% patient utilization Download

Utah Cardiology | Clearwave Connect

Case Study NextGen Cardiology
Utah Cardiology | Clearwave Connect Utah Cardiology needed a solution to help them make major improvements in practice workflows, reduce wait times, and increase overall practice efficiency. Learn how the team at Utah Cardiology turned to Clearwave’s patient check-in system to: • Increase in options for patient check-in whether at kiosks or on tablets • Reduction in patient wait times • Increased patient throughput Download

Clearwave Connect Demo

Video Tablets
Clearwave Connect Demo Get a glimpse of the Clearwave Connect solution which can help your pratice: • Increase Check-In Efficiency • Automatically Verify Insurance Eligibility • Improve Front-Office Processes • Increase patient satisfaction View Video
Clearwave Connect Launch Event Webinar Join Clearwave at the unveiling of the new the Clearwave Connect solution which can help your practice: • Increase Check-In Efficiency • Automatically Verify Insurance Eligibility • Improve Front-Office Processes • Increase patient satisfaction " Watch Webinar

Raleigh Neurology

Case Study GE Centricity Neurology
Raleigh Neurology Raleigh Neurology Associates needed a solution to solve their congested waiting rooms, sluggish intake process and lack of privacy in patient-staff waiting room discussions. After implementing Clearwave’s patient check-in system Raleigh Neurology Associates saw: • Over a 25% increase in point-of-service collections year-over-year • 3:32 minutes average patient check-in time • 72% reduction in check-in times for returning patients Download

Tallman Eye Associates | Clearwave Connect

Case Study AllScripts Ophthalmology
Tallman Eye Associates | Clearwave Connect Tallman Eye Associates needed a solution to improve their patient registration and check-in process for each of their clinics. They desired a more efficient use of human resources within the company With Clearwave’s patient check-in system Tallman Eye Associates saw: • 89% patient utilization at the patient check-in kiosks • 88% reduction in waiting room time for patients • 2:30 minutes average patient check-in time Download

The Eye Care Institute

Case Study Nextech Ophthalmology
The Eye Care Institute The Eye Care Institute needed a patient check in system that integrated with Nextech to improve their patient registration and check-in process. With Clearwave’s patient check-in system The Eye Care Institute saw: • 60% decrease in claims reductions within the first month • 30% patients using Mobile Pre-Check™ • 2:37 minutes average patient check-in time Download

Thomas Eye Group

Case Study ModMed Ophthalmology
Thomas Eye Group Thomas Eye Group needed a solution to solve long waiting room lines, past due payments and errors in patient data resulting in rejected claims. With Clearwave’s patient check-in system Thomas Eye Group saw: • 94% reduction in claims rejections • 20% increase in average patients per day • $400K in new Lasik revenue Download

Southwest Michigan Dermatology

Case Study Provision Dermatology
Southwest Michigan Dermatology Southwest Michigan Dermatology needed a solution to help them grow while maintaining a smaller staff size for their clinics. Learn how the team at Southwest Michigan Dermatology turned to Clearwave’s patient check-in system to: • Gain an extra set of hands while leaving resources to focus on patient care and not patient check-in • Allow patients to spend more time with their physicians and less time in the waiting room • Increase in insurance eligibility accuracy, resulting in less billing headaches Download

East Side Endoscopy | Clearwave Connect

Case Study Advantix Ambulatory Surgery Center
East Side Endoscopy | Clearwave Connect East Side Endoscopy needed a solution to enhance efficiency, improve patient workflow and increase collections. After seeing Clearwave’s modern patient check-in system in action, they knew they had found the right partner. Learn how the team at East Side Endoscopy turned to Clearwave’s patient check-in tablet to: • Create additional flexibility in their waiting rooms with tablets • Decrease waiting room lines • Increase overall patient satisfaction Download

North Ohio Heart

Case Study AllScripts Cardiology
North Ohio Heart North Ohio Heart needed a solution to solve their congested waiting rooms, sluggish intake process and lack of privacy in patient-staff waiting room discussions. After implementing Clearwave’s patient check-in system North Ohio Heart saw: • 94% patient utilization • $55,000 in average monthly collections • 19% increase in payment collections year-over-year Download

North Idaho Dermatology | Clearwave Connect

Case Study GE Centricity Dermatology
North Idaho Dermatology | Clearwave Connect North Idaho Dermatology began looking into additional ways to enhance their check-in processes to overall increase investment opportunities and patient satisfaction. Learn how the team at North Idaho Dermatology turned to Clearwave’s patient check-in system to: • Increase efficiency of point-of-service collections • Increase in patients perceived value with a more personalized experience • Improve the overall patient experience with a more organized front-office Download

Montgomery Cardiovascular Associates

Case Study GE Centricity Cardiology
Montgomery Cardiovascular Associates Montgomery Cardiovascular Associates needed a more robust patient check-in solution that would provide real-time eligibility, collect copayments, handle consents, scan insurance cards and collect patient demographic and insurance updates. After implementing Clearwave’s patient check-in system Montgomery Cardiovascular Associates saw: • 98% of all patients’ insurance is verified automatically and in real-time • Point-of-service cash collections have doubled • Insurance card and driver’s license scans are imported automatically Download

MCOA Case Study

Case Study AllScripts Ophthalmology
MCOA Case Study ROI is a top priority for any practice, big or small. Melissa Perkins, Director of Scheduling at Medical Center Ophthalmology Associates, explains why they decided to implement Clearwave and how the practice has improved. Melissa knew she wanted to reduce overhead, increase cash collections and gain a better understanding of patient flow. Watch now to hear about her experience! Download

Marietta Eye Case Study

Case Study NextGen Ophthalmology
Marietta Eye Case Study After a study of front-office processes Marietta Eye Clinic realized they needed a solution to fix their inefficiencies to stay on track with their strategic growth plan. Marietta Eye Clinic turned to Clearwave to help solve these challenges and more! With Clearwave’s patient check-in system Marietta Eye Clinic saw: • 33% reduction in required registration staff, reallocating them to increase patient focused activities • 67% increase in physician team with no additional staff needed • 82% reduction in waiting room time for patients Download

Katzen Eye Group Case Study

Case Study NextGen Ophthalmology
Katzen Eye Group Case Study Katzen Eye Group, the second largest Federally Qualified Health Center in New Hampshire needed a solution to enhance efficiency, improve patient workflow and increase collections. With Clearwave’s patient check-in system Katzen Eye Group saw: • 70% of patients pay outstanding balances at the kiosk • 85% of patients make demographic and insurance updates during check-in • Decrease in advertising costs by utilizing the Clearwave Kiosk to promote additional services Download

Greater Lawrence Family Health Center

Case Study GE Centricity FQHC
Greater Lawrence Family Health Center Greater Lawrence Family Health Center, the second largest Federally Qualified Health Center in New Hampshire needed a solution to enhance efficiency, improve patient workflow and increase collections. Learn how the team at Greater Lawrence Family Health Center turned to Clearwave’s patient check-in system to: • Reduce check-in times by 87% • Streamline front-office and back-office processes • Leverage multi-language options for increased patient satisfaction Download

Baptist Health

Case Study Cerner Hospitals & Clinics
Baptist Health Baptist Health recognized several issues impacting their revenue cycle and registration process including high deductible health plans putting the payment burden on the patient, patient record management issues and an inconsistent registration processes resulting in a high number of rejected claims. Learn how the team at Baptist Health turned to Clearwave’s electronic patient check-in solution to: • Reduce check-in times by 74% on average • Automatically verify patient insurance eligibility • Reduce duplicate patient records and other errors created from manual data entry Download

Andrews Sports Medicine

Case Study SRS Insurance Eligibility Orthopedics
Andrews Sports Medicine Andrews Sports Medicine and Orthopaedic Center needed a solution to solve long waiting room lines, past due payments and errors in patient data resulting in rejected claims. Learn how the team at Andrews Sports turned to Clearwave’s electronic patient check-in solution to: • Reduce check-in times by 90% on average • Increase efficiency of point-of-service collections • Improve the overall patient experience with a more organized front-office Download