<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=309579499964999&amp;ev=PageView&amp;noscript=1">
Clearwave-patient-intake
Client log in
Schedule a demo
Menu
Log in
Schedule a Demo

Resources

Zero-Contact Patient Check-In Video Demo

Video COVID-19 Zero-Contact
Zero-Contact Patient Check-In Video Demo

Achieve Zero-Contact Patient Check-In with Clearwave.

 
Clearwave's Zero-Contact Patient Check-In solution allow physician practices, hospital systems and FQHCs alike to perform all check-in tasks effectively and eliminate the need for patients to enter the office to check in for their appointment.
 
With our solution, you can achieve zero-contact patient registration that completely reinvents the traditional patient check-in model, reducing contact between staff and patients and maintaining necessary social distancing. Watch our demo video now.
Watch Now

Tips for a Zero-Contact Patient Check-In

Tip Sheet COVID-19 Zero-Contact
Tips for a Zero-Contact Patient Check-In

In addition to social distancing, a recommended practice for preventing transmission of COVID-19 is to avoid touching services that may have been exposed to the virus. To provide patients with a zero-contact check-in experience, practices should limit the number of times a patient must touch anything during the check-in process.

Download these tips for reducing contact to zero.

Get the Tips

Post COVID-19 Preparedness Guide

Guide COVID-19 Zero-Contact
Post COVID-19 Preparedness Guide Get the Guide

St. Cloud Orthopedic Associates Case Study

Case Study AllScripts Patient Experience Long Lines Orthopedics
St. Cloud Orthopedic Associates Case Study

St. Cloud Orthopedic Associates wanted to find a way to reduce long lines that were often out of the door. They knew they needed a solution to provide a better check-in experience for patients.

With Clearwave’s patient check-in system St. Cloud Orthopedic Associates saw

• 77% reduction in patient check-in time
• 100% increase in point-of-service collections
• An average patient check-in time of 1 minute, 16 seconds

Download Case Study

How to Convert Appointments to Telehealth

Infographic COVID-19 Zero-Contact
How to Convert Appointments to Telehealth

With telehealth (aka telemedicine) adoption increasing at an incredible rate, practices can take advantage by being proactive in converting existing or recently cancelled appointments to telehealth appointments.

Download this infographic to learn how you can proactively convert your appointments to telehealth and how Clearwave can help.

Get Infographic

COVID-19 Tool Guide

Tool Guide COVID-19
COVID-19 Tool Guide Together, we’re dealing with a healthcare crisis of global proportions. In early March, the World Health Organization (WHO) officially labeled the COVID-19 outbreak a pandemic, one that is dramatically impacting every aspect of our daily lives. Get this guide for tips you can implement today to help you protect your patients and staff, while simultaneously maximizing performance, maintaining revenue, boosting patient satisfaction and insulating your business from the virus’ impact. Download the COVID-19 Tool Guide to learn: • Ways to use technology to minimize person-to-person contact • COVID-19 Screening Tools you can implement • How to minimize no-shows • Maintain revenue and cash flow • And more Get The Guide
Clearwave Kiosk Care & Cleaning Guide This guide provides instructions on how to clean and care for your Clearwave Kiosk. The guide also recommends cleaning products that are safe to use. Get The Guide

How Clearwave Activates Telehealth

Infographic COVID-19
How Clearwave Activates Telehealth For practices that are considering or have already adopted a telehealth strategy, Clearwave can help you realize the benefits of a virtual model even during the pre-appointment process. Download this infographic to learn how Clearwave can activate telehealth for your practice today. Get Infographic
Clearwave Patient Explanation Video Looking for ways to streamline check-in, reduce claim denials or improve patient experience? Check out this quick and informative overview of Clearwave’s features and solutions to see how your practice can become as efficient as possible. Contact us today to learn more! View Video

Coronavirus Infographic

Infographic COVID-19
Coronavirus Infographic While technology can aid in keeping us safe, it won’t stop the spread on its own. Here are some tips and best practices offered up by the CDC to prevent the spread inside the four walls of your facility. Fill the form to download a free printable infographic to display for patients in your practice. Get Infographic

COVID-19 Symptoms Infographic

Infographic COVID-19 Zero-Contact
COVID-19 Symptoms Infographic Find resources related to preventing the spread of coronavirus (COVID-19), tips for practices during the COVID-19 outbreak and other helpful communication tools. Get Infographic

Orthopedics Webinar

Webinar Best Practices Orthopedics
Orthopedics Webinar Join Hillary Arnette as she dives into the orthopedics specialty and further explains how electronic patient check-in can enhance your orthopedic practice. Watch Webinar

Ophthalmology Webinar Video

Webinar Best Practices Ophthalmology
Ophthalmology Webinar Video Join Laura Rousseau as she shares her knowledge on the ophthalmology industry and how patient check-in solutions can improve patient experiences as well as increase the efficiency of the practice and staff! Watch Webinar

Mobile Templates Webinar

Webinar Mobile
Mobile Templates Webinar About the Webinar: Connecting with patients outside of their scheduled appointment is critical for every practice. Listen as Director of Customer Success, Mary Kate Morrison, speaks about all the ways your practice can customize your emails and reminders that you send out to patients. Whether you’re sending an appointment reminder or details about an upcoming appointment, patients will never be out of the loop! Attend this webinar to see and hear about: • Mobile Email Types • Customization Options • Sample Reminders Watch Webinar

Improving the Patient Experience with Clearwave

Webinar Patient Experience Hospitals & Clinics
Improving the Patient Experience with Clearwave As the world continues to evolve and grow, it is important that your practice does as well. Join us as Senior Customer Success Manager, Taylor Goode, dives into different ways in which your neurology practice, can provide patients with a better experience all the from check-in to check-out. Attend this webinar to learn all about Clearwave features and solutions that your patients will love such as: • Mobile Pre-Check™ • Card on File • Kiosk Check-In Watch Webinar

Combatting Pricing Pressures in Orthopedic Practices

Tip Sheet Revenue Profitability Pricing Pressures Orthopedics
Combatting Pricing Pressures in Orthopedic Practices For orthopedic practices, skyrocketing overhead costs have become the norm. It’s a constant fight to stay profitable while treating patients and lowering costs simultaneously. Whether that’s in the form of surging vendor contracts or patients unable to make good on outstanding debts, practices agree that the pressure is on. Download the Tip Sheet to learn practical suggestions on: Ways to keep patients educated How to implement a pricing transparency strategy How to take advantage of ambulatory surgery centers And more! Get The Guide
COVID-19 Screening Module + Tips for Cleaning and Care Join one of our daily COVID-19 Patient Screening Module demo webinars for customers to see the patient screening module in action, ask questions and review how to properly disinfect your Clearwave equipment. Learn More
2020 and Beyond: How to Improve Patient Care & Collections 2020 and Beyond: How to Improve Patient Care & Collections LIVE WEBINAR | THURSDAY, MARCH 26 | 2:00 PM ET ABOUT THE WEBINAR: 2020 is in full swing and many changes are happening for your practice and your patients. In this webinar, industry expert and Clearwave Chief Operating Officer, Eric Anderson, will discuss how you can move at the pace of your patients, capturing their attention to improve care and collections and how the COVID-19 outbreak is affecting and accelerating some of these trends. Attend this webinar to unlock new value in 2020 and beyond. We will cover: 2020 state of the industry The new patient paradigm How to improve collections with convenience SPEAKER: Eric Anderson, COO, Clearwave Eric has 25 years of leadership and technology experience. For the first 15 years of his career, Eric was a consultant working with Fortune 500 companies helping them implement new software platforms which greatly improved operational efficiency. For the last 10 years, Eric has been COO of Clearwave Corporation helping physician practices and hospitals leverage new patient intake and eligibility verification software to improve operations and patient satisfaction. Eric lives in Atlanta with his wife of 20 years and their 13 year old daughter. Watch Webinar

Urology Centers of Alabama

Case Study Greenway Health Neurology
Urology Centers of Alabama Urology Centers of Alabama wanted to stay at the forefront of technology in every aspect of their practice, and needed to find a solution to enhance the patient experience and improve their accounts receivables With Clearwave’s patient check-in system Urology Centers of Alabama saw: • 20% reduction in rejected claims • 78% increase in point-of-service collections • 99% patient utilization Download

Utah Cardiology | Clearwave Connect

Case Study NextGen Cardiology
Utah Cardiology | Clearwave Connect Utah Cardiology needed a solution to help them make major improvements in practice workflows, reduce wait times, and increase overall practice efficiency. Learn how the team at Utah Cardiology turned to Clearwave’s patient check-in system to: • Increase in options for patient check-in whether at kiosks or on tablets • Reduction in patient wait times • Increased patient throughput Download

Clearwave Connect Demo

Video Tablets
Clearwave Connect Demo Get a glimpse of the Clearwave Connect solution which can help your pratice: • Increase Check-In Efficiency • Automatically Verify Insurance Eligibility • Improve Front-Office Processes • Increase patient satisfaction View Video
Clearwave Connect Launch Event Webinar Join Clearwave at the unveiling of the new the Clearwave Connect solution which can help your practice: • Increase Check-In Efficiency • Automatically Verify Insurance Eligibility • Improve Front-Office Processes • Increase patient satisfaction " Watch Webinar

Raleigh Neurology

Case Study GE Centricity Neurology
Raleigh Neurology Raleigh Neurology Associates needed a solution to solve their congested waiting rooms, sluggish intake process and lack of privacy in patient-staff waiting room discussions. After implementing Clearwave’s patient check-in system Raleigh Neurology Associates saw: • Over a 25% increase in point-of-service collections year-over-year • 3:32 minutes average patient check-in time • 72% reduction in check-in times for returning patients Download

Tallman Eye Associates | Clearwave Connect

Case Study AllScripts Ophthalmology
Tallman Eye Associates | Clearwave Connect Tallman Eye Associates needed a solution to improve their patient registration and check-in process for each of their clinics. They desired a more efficient use of human resources within the company With Clearwave’s patient check-in system Tallman Eye Associates saw: • 89% patient utilization at the patient check-in kiosks • 88% reduction in waiting room time for patients • 2:30 minutes average patient check-in time Download

The Eye Care Institute

Case Study NextGen Ophthalmology
The Eye Care Institute The Eye Care Institute needed a patient check in system that integrated with Nextech to improve their patient registration and check-in process. With Clearwave’s patient check-in system The Eye Care Institute saw: • 60% decrease in claims reductions within the first month • 30% patients using Mobile Pre-Check™ • 2:37 minutes average patient check-in time Download

Thomas Eye Group

Case Study ModMed Ophthalmology
Thomas Eye Group Thomas Eye Group needed a solution to solve long waiting room lines, past due payments and errors in patient data resulting in rejected claims. With Clearwave’s patient check-in system Thomas Eye Group saw: • 94% reduction in claims rejections • 20% increase in average patients per day • $400K in new Lasik revenue Download

Southwest Michigan Dermatology

Case Study Provision Dermatology
Southwest Michigan Dermatology Southwest Michigan Dermatology needed a solution to help them grow while maintaining a smaller staff size for their clinics. Learn how the team at Southwest Michigan Dermatology turned to Clearwave’s patient check-in system to: • Gain an extra set of hands while leaving resources to focus on patient care and not patient check-in • Allow patients to spend more time with their physicians and less time in the waiting room • Increase in insurance eligibility accuracy, resulting in less billing headaches Download

East Side Endoscopy | Clearwave Connect

Case Study Advantix Ambulatory Surgery Center
East Side Endoscopy | Clearwave Connect East Side Endoscopy needed a solution to enhance efficiency, improve patient workflow and increase collections. After seeing Clearwave’s modern patient check-in system in action, they knew they had found the right partner. Learn how the team at East Side Endoscopy turned to Clearwave’s patient check-in tablet to: • Create additional flexibility in their waiting rooms with tablets • Decrease waiting room lines • Increase overall patient satisfaction Download

North Ohio Heart

Case Study AllScripts Cardiology
North Ohio Heart North Ohio Heart needed a solution to solve their congested waiting rooms, sluggish intake process and lack of privacy in patient-staff waiting room discussions. After implementing Clearwave’s patient check-in system North Ohio Heart saw: • 94% patient utilization • $55,000 in average monthly collections • 19% increase in payment collections year-over-year Download

North Idaho Dermatology | Clearwave Connect

Case Study GE Centricity Dermatology
North Idaho Dermatology | Clearwave Connect North Idaho Dermatology began looking into additional ways to enhance their check-in processes to overall increase investment opportunities and patient satisfaction. Learn how the team at North Idaho Dermatology turned to Clearwave’s patient check-in system to: • Increase efficiency of point-of-service collections • Increase in patients perceived value with a more personalized experience • Improve the overall patient experience with a more organized front-office Download

Montgomery Cardiovascular Associates

Case Study GE Centricity Cardiology
Montgomery Cardiovascular Associates Montgomery Cardiovascular Associates needed a more robust patient check-in solution that would provide real-time eligibility, collect copayments, handle consents, scan insurance cards and collect patient demographic and insurance updates. After implementing Clearwave’s patient check-in system Montgomery Cardiovascular Associates saw: • 98% of all patients’ insurance is verified automatically and in real-time • Point-of-service cash collections have doubled • Insurance card and driver’s license scans are imported automatically Download

MCOA Case Study

Case Study AllScripts Ophthalmology
MCOA Case Study ROI is a top priority for any practice, big or small. Melissa Perkins, Director of Scheduling at Medical Center Ophthalmology Associates, explains why they decided to implement Clearwave and how the practice has improved. Melissa knew she wanted to reduce overhead, increase cash collections and gain a better understanding of patient flow. Watch now to hear about her experience! Download

Marietta Eye Case Study

Case Study NextGen Ophthalmology
Marietta Eye Case Study After a study of front-office processes Marietta Eye Clinic realized they needed a solution to fix their inefficiencies to stay on track with their strategic growth plan. Marietta Eye Clinic turned to Clearwave to help solve these challenges and more! With Clearwave’s patient check-in system Marietta Eye Clinic saw: • 33% reduction in required registration staff, reallocating them to increase patient focused activities • 67% increase in physician team with no additional staff needed • 82% reduction in waiting room time for patients Download

Katzen Eye Group Case Study

Case Study NextGen Ophthalmology
Katzen Eye Group Case Study Katzen Eye Group, the second largest Federally Qualified Health Center in New Hampshire needed a solution to enhance efficiency, improve patient workflow and increase collections. With Clearwave’s patient check-in system Katzen Eye Group saw: • 70% of patients pay outstanding balances at the kiosk • 85% of patients make demographic and insurance updates during check-in • Decrease in advertising costs by utilizing the Clearwave Kiosk to promote additional services Download

Greater Lawrence Family Health Center

Case Study GE Centricity FQHC
Greater Lawrence Family Health Center Greater Lawrence Family Health Center, the second largest Federally Qualified Health Center in New Hampshire needed a solution to enhance efficiency, improve patient workflow and increase collections. Learn how the team at Greater Lawrence Family Health Center turned to Clearwave’s patient check-in system to: • Reduce check-in times by 87% • Streamline front-office and back-office processes • Leverage multi-language options for increased patient satisfaction Download

Baptist Health

Case Study Cerner Hospitals & Clinics
Baptist Health Baptist Health recognized several issues impacting their revenue cycle and registration process including high deductible health plans putting the payment burden on the patient, patient record management issues and an inconsistent registration processes resulting in a high number of rejected claims. Learn how the team at Baptist Health turned to Clearwave’s electronic patient check-in solution to: • Reduce check-in times by 74% on average • Automatically verify patient insurance eligibility • Reduce duplicate patient records and other errors created from manual data entry Download

Andrews Sports Medicine

Case Study SRS Orthopedics
Andrews Sports Medicine Andrews Sports Medicine and Orthopaedic Center needed a solution to solve long waiting room lines, past due payments and errors in patient data resulting in rejected claims. Learn how the team at Andrews Sports turned to Clearwave’s electronic patient check-in solution to: • Reduce check-in times by 90% on average • Increase efficiency of point-of-service collections • Improve the overall patient experience with a more organized front-office Download