Posts by Blakely Roth
Clearwave Named a Top 25 Business Process Software Company of 2025
Reading Time: 2 minutesPatient-Led Self-Service Platform Recognized by The Software Report for Transforming Healthcare Operations ATLANTA, GA – September 9, 2025 – Clearwave’s leading Patient-Led, Self-Service Platform was recognized by The Software Report as one of the Top 25 Business Processes Companies of 2025, ranking at number 14. Organizations included in the 2025 report were selected for building…
Read MoreAI in Healthcare: Speed Up Patient Check-In Without Losing Control
Reading Time: 3 minutesBy Blakely Roth | September 4, 2025 A fast check-in process is more than a simple convenience it sets the tone for the visit. When patients are asked for the same details again and again, or when they wait too long in a crowded lobby, experience suffers. Clearwave’s AI-enhanced registration workflows help move patients from…
Read MoreClearwave Appoints Mike Coffey as CEO to Lead Next Phase of Growth and Innovation
Reading Time: 3 minutesCompany Achieves Milestone with Record Patient Engagement in 2025 ATLANTA – September 2, 2025 – Clearwave today announced the appointment of Mike Coffey, a veteran software-as-a-service (SaaS) industry leader, as its new Chief Executive Officer (CEO) and a record-setting first half of 2025. With more than 22 million patients served from January to June 2025,…
Read MoreImprove Practice Reputation Management: Book, Impress, Review, Repeat
Reading Time: 3 minutesBy Blakely Roth | August 20, 2025 In today’s healthcare landscape, patients think and act like consumers. They browse online, compare options and weigh reviews before making decisions. For specialty healthcare practices, being seen isn’t enough. Growth happens when visibility is paired with convenient access and excellent experiences. Ensure your practice can thrive at every…
Read MoreAI in Healthcare: Smarter Scheduling Without the Guesswork
Reading Time: 4 minutesBy Blakely Roth | August 6, 2025 AI in healthcare should never feel vague or uncontrollable. With Clearwave’s rules-based AI, it doesn’t. You define the logic. We build the workflow. The result is precision scheduling that fits your practice like a tailored blueprint—one that scales with you and flexes as your priorities evolve. Clearwave’s AI-driven…
Read MoreNew From Clearwave Innovation Lab: Scheduling AuditLens & athena Clinical Intake Enhancements
Reading Time: 2 minutesBy Blakely Roth | July 17, 2025 See all the new and exciting product enhancements straight from the Clearwave Innovation Lab. Here’s the latest… Clearwave Scheduling now offers an AuditLens to improve booking transparency and compliance. Additionally, in our ongoing efforts to enhance clinical intake data capture, athenaClinicals EHR users can now capture patient histories…
Read MoreLooking to Improve Your JCAHO Score? Here’s 3 Easy Steps
Reading Time: 5 minutesBy Blakely Roth | July 10, 2025 For specialty healthcare practices, hospitals and health systems, accreditation from The Joint Commission (JCAHO) represents more than a badge of quality. It’s a powerful indicator of a commitment to safety, compliance and patient-centered care. Whether you’re preparing for an upcoming site visit or aiming to maintain your status,…
Read MoreICL Surgery Growth: 3 Strategies Ophthalmologists are Using to Boost Profits
Reading Time: 5 minutesBy Blakely Roth | June 18, 2025 During a recent strategy session with our joint council of ophthalmology leaders, comprised of CEOs and executives from multi-location practices, one topic stood out…the growing popularity of Implantable Collamer Lens (ICL) procedures. These executives shared valuable insights: The emergence of ICL technology is drawing patients away from LASIK,…
Read MoreA Full Guide on How to Reduce No-Show Appointments
Reading Time: 5 minutesBy Blakely Roth | June 11, 2025 Patient no-shows are a persistent problem for healthcare practices, leading to lost revenue, reduced access to care and frustrated staff and physicians. Fortunately, with the right strategies and technologies, no-shows can be significantly reduced—even dropped to as low as 5% in some cases. In this guide, we’ll cover…
Read MoreThe Rise of Surcharging in Healthcare: Trends and Implications
Reading Time: 5 minutesBy Chloe From Clearwave | June 4, 2025 Disclaimer: This resource is designed to inform and support healthcare practices in understanding the emerging conversation around surcharging. It is not intended as legal, financial or operational advice. Practices should perform their own due diligence and consult with legal counsel before implementing any surcharging or cost recovery…
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