Posts by Blakely Roth
Clearwave Launches ‘Reserve with Google’ Collaboration to Increase Practice Visibility
Reading Time: 2 minutesCapture patient attention directly from Google Search and Maps ATLANTA, GA — October 1, 2026 — Clearwave, the leader in omni-channel patient scheduling, today announced its integration with Reserve with Google. Millions of healthcare-related searches occur on Google every day, making it one of the most critical channels for patient acquisition. With this integration, prospective…
Read MoreWhat Healthcare Leaders Want AI to Solve in 2027
Reading Time: 3 minutesBy Blakely Roth | September 30, 2026 New survey data from 100+ healthcare leaders puts the phone lines and denied claims at the top of the list. Healthcare leaders want AI pointed at two problems — phone lines and claim rejections. In the 2027 AI Healthcare Leadership Priorities Report, a survey of 100+ healthcare leaders, 59% named patient hold times and abandoned call…
Read MoreAre Healthcare Practices Over or Under Staffing Their Phones?
Reading Time: 4 minutesBy Blakley Roth | September 23, 2025 Call volume swings by the hour while staffing stays fixed, and practices pay for that mismatch on both sides. Practices struggle to staff phones correctly because call volume is variable and headcount is not. Staffing to Monday’s peak means carrying idle capacity the rest of the week, and…
Read MoreThe Hidden Costs Healthcare Practices Can Avoid in 2027
Reading Time: 5 minutesBy Blakely Roth | September 17, 2026 Budget season has a way of exposing the leaks most practices are hoping to avoid in the new year. As healthcare leaders build their 2027 plans, the same line item keeps showing up: too many vendors, added one at a time. A scheduling tool from 2022. A reminder…
Read MoreClearwave AI Patient Engagement Platform a Finalist in The 2026 SaaS Awards
Reading Time: 2 minutesSoftware-as-a-Service Awards Program Recognizes Clearwave’s Agentic Workforce in Healthcare Category ATLANTA—September 9th—Clearwave, the leading AI Patient Engagement Platform provider, has been named as a finalist in the 2026 SaaS Awards for the Healthcare category. Celebrating a decade of recognizing software excellence since its launch in 2016, The SaaS Awards is operated by the global cloud…
Read MoreNew From The Innovation Lab: Collect Before the Visit. Protect Revenue at Every Step.
Reading Time: 2 minutesBy Blakely Roth | August 27, 2026 The further a patient’s balance moves past the point of service, the harder it is to collect. Once a patient leaves the office, the likelihood of collecting drops by 62%. Post-visit statements require staff time and too often end in write-offs, especially for co-pays. For high-volume healthcare organizations managing tight appointment windows and…
Read MoreClearwave Launches AI Patient Engagement Platform
Reading Time: 4 minutesAn Agentic Workforce for the Industry’s Most Manual Work One agentic workforce automates the entire patient journey — 63% faster than human agents, 89% drop in staff workloads, with 86% less training time ATLANTA — August 12, 2026 — Clearwave’s AI agents automate the entire patient journey, answering phone calls, scheduling, checking patients in, verifying…
Read MoreNew From The Innovation Lab: Stop Absorbing Credit Card Fees. Start Saving.
Reading Time: 2 minutesBy Blakely Roth | July 31, 2026 Credit card processing fees are a quiet but significant drain on the bottom line — and high-volume healthcare organizations can no longer afford to absorb them. See how Clearwave is helping organizations offset processing costs with a fully compliant, automated surcharging solution built into the patient check-in experience. …
Read MoreHow to Roll Out Healthcare Surcharging at Your Specialty Practice
Reading Time: 4 minutesBy Blakely Roth | July 15, 2026 For mid-to-large specialty practices, credit card processing fees have moved from a back-office line item to a board-level margin issue. Without a compliant surcharging strategy, practice processing $12 million annually in card volume can absorb $240,000 to $360,000 in merchant fees every year. Those profits never reach the bottom line…
Read MoreHow Much Can Healthcare Surcharging Save Your High-Volume Practice?
Reading Time: 4 minutesBy Blakely Roth | June 24, 2026 For specialty practice administrators and revenue cycle leaders, credit card processing fees are one of the most predictable — and most overlooked — drains on margin. At high volumes, these fees add up to hundreds of thousands of dollars a year. Healthcare surcharging is one of the fastest,…
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