Posts by Blakely Roth
The Hidden Costs Healthcare Practices Can Avoid in 2027
Reading Time: 5 minutesBy Blakely Roth | September 17, 2026 Budget season has a way of exposing the leaks most practices are hoping to avoid in the new year. As healthcare leaders build their 2027 plans, the same line item keeps showing up: too many vendors, added one at a time. A scheduling tool from 2022. A reminder…
Read MoreClearwave AI Patient Engagement Platform a Finalist in The 2026 SaaS Awards
Reading Time: 2 minutesSoftware-as-a-Service Awards Program Recognizes Clearwave’s Agentic Workforce in Healthcare Category ATLANTA—September 9th—Clearwave, the leading AI Patient Engagement Platform provider, has been named as a finalist in the 2026 SaaS Awards for the Healthcare category. Celebrating a decade of recognizing software excellence since its launch in 2016, The SaaS Awards is operated by the global cloud…
Read MoreNew From The Innovation Lab: Collect Before the Visit. Protect Revenue at Every Step.
Reading Time: 2 minutesBy Blakely Roth | August 27, 2026 The further a patient’s balance moves past the point of service, the harder it is to collect. Once a patient leaves the office, the likelihood of collecting drops by 62%. Post-visit statements require staff time and too often end in write-offs, especially for co-pays. For high-volume healthcare organizations managing tight appointment windows and…
Read MoreClearwave Launches AI Patient Engagement Platform
Reading Time: 4 minutesAn Agentic Workforce for the Industry’s Most Manual Work One agentic workforce automates the entire patient journey — 63% faster than human agents, 89% drop in staff workloads, with 86% less training time ATLANTA — August 12, 2026 — Clearwave’s AI agents automate the entire patient journey, answering phone calls, scheduling, checking patients in, verifying…
Read MoreNew From The Innovation Lab: Stop Absorbing Credit Card Fees. Start Saving.
Reading Time: 2 minutesBy Blakely Roth | July 31, 2026 Credit card processing fees are a quiet but significant drain on the bottom line — and high-volume healthcare organizations can no longer afford to absorb them. See how Clearwave is helping organizations offset processing costs with a fully compliant, automated surcharging solution built into the patient check-in experience. …
Read MoreHow to Roll Out Healthcare Surcharging at Your Specialty Practice
Reading Time: 4 minutesBy Blakely Roth | July 15, 2026 For mid-to-large specialty practices, credit card processing fees have moved from a back-office line item to a board-level margin issue. Without a compliant surcharging strategy, practice processing $12 million annually in card volume can absorb $240,000 to $360,000 in merchant fees every year. Those profits never reach the bottom line…
Read MoreHow Much Can Healthcare Surcharging Save Your High-Volume Practice?
Reading Time: 4 minutesBy Blakely Roth | June 24, 2026 For specialty practice administrators and revenue cycle leaders, credit card processing fees are one of the most predictable — and most overlooked — drains on margin. At high volumes, these fees add up to hundreds of thousands of dollars a year. Healthcare surcharging is one of the fastest,…
Read MoreHow High-Volume Orthopedic Practices Keep Pre-Visit Work Intact
Reading Time: 3 minutesBy Blakely Roth | June 10, 2026 When appointments change, South Florida Orthopaedics & Sports Medicine keeps verified patient data connected to the next visit — protecting hours of completed work for staff and a frictionless experience for patients. See how! At A Glance Practice: South Florida Orthopaedics & Sports Medicine Providers: 21 MDs Patient Volume: 18,000 visits per month …
Read MoreMeet Clearwave Voice AI: More Patients, Slashed Hold Times, Faster Outcomes
Reading Time: 2 minutesThe next frontier in patient access extends Clearwave’s Omni-Channel Scheduling Platform into the Agentic AI era. ATLANTA, GA — June 03, 2026 — Clearwave, the leading AI patient engagement platform provider, announces the launch of Clearwave Voice AI, a game-changing innovation that extends its best-in-class Scheduling platform into the voice channel. Built to help busy healthcare organizations automate high-volume calls, Clearwave…
Read MoreScaling Excellence in Orthopedic Care Without Slowing Patients Down
Reading Time: 4 minutesBy Blakely Roth | May 28, 2026 For leading specialty organizations, growth brings both opportunity and complexity. The challenge isn’t just seeing more patients—it’s delivering the same exceptional, patient-first experience at scale. For award-winning organizations like Orthopedic & Sports Medicine Specialists of Green Bay (OSMS), combining top-line care with five-star experiences is what sets them apart. A three-time recipient…
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