Automate & Speed Up
Patient Engagement for FQHCs
Clearwave supports the vital work of FQHCs and the communities, families and individuals they serve. Federally Qualified Health Centers use Clearwave to enhance the patient experience in busy offices, create productive work streams for staff and meet strict compliance requirements while speeding up patient throughput.
Real-Time Eligibility
Real-Time Eligibility
Clearwave’s insurance eligibility engine leads the industry in power and efficiency, automatically conducting verification up to 7 times before a visit. Clearwave can also flag a managed care coordinator prior to treatment to ensure the correct designation and payment — and makes verification just as quick for patient walk-ins. Clearwave clarifies coverage and patient responsibility and provides your patients with financial transparency. Automated eligibility runs in the background, letting staff focus on high-priority tasks while producing cleaner claims for reimbursement. Comprehensive verification means significantly lowered claims denials and faster reimbursement, critical for FQHC administrators.
Robust Data Collection
Robust Data Collection
By implementing Clearwave, FQHCs can pull data on race, ethnicity, and other identifying information, but also ask questions regarding occupation, income, family size, living situation, sexual orientation, gender identity and migrant and veteran status. With robust data, FQHCs are able to report activity to HHS, obtain additional funding, clearly understand the needs of the community, and market services relevant to those needs to generate healthy patient volume.
Ease of Use
Ease of Use
Clearwave presents a simple interaction for patients to schedule appointments, pre-register for visits and check-in using a language best fit for them. It’s also staff-friendly, making it painless and cost-effective to train staff. Staff can work without needing to understand all the complexities of a government-funded program, relying on Clearwave’s streamlined workflow for FQHCs. Clearwave lets staff work independently and with less hands involved while relieving supervisory demand on management and more seasoned personnel.
Patient Communication
Patient Communication
Even the most effective platform needs good outgoing communication from your providers. Stay in touch with Clearwave’s automated reminders, two-way texting, contact verification, and follow-up surveys. Take the guesswork out of patient prep, keep appointment slots filled, free staff from tedious tasks, dramatically reduce no-shows and increase patient satisfaction when implementing Clearwave.
Set Up a Digital Front Door
Set Up a Digital Front Door
Clearwave creates a digital front door for your FQHC that lets patients connect with you while bringing in and establishing new patients even outside of regular hours. Offer your community scheduling convenience, automated eligibility verification, check-in and frictionless financial transparency. Wait times, paperwork, data entry errors and tedious, repetitive staff workloads will be a thing of the past with Clearwave.
The Clearwave Impact
Proven Patient Engagement Software for FQHC Practices
Adopted by 11K+ Physicians and Trusted by 500+ Practices Nationwide
“From the CEO perspective, I think it's important to see how deeply you all are invested in those initial touches during implementation. The Clearwave team has cared about our success right from the start and it makes a difference.”
3m 05s
average check-in time
1m 12s
returning patient check-in time
72%
patient Adoption of Kiosks
“Patients having buy-in to the kiosks and getting all that data uploaded directly into our PMS allows us to do what we do best—serve them. No documents are being missed, and our staff can focus on making patient visits seamless and welcoming.”
1m 39s
average check-in time
82%
co-pay collection rate
80%
patient adoption of kiosks
“Our practice management system only got us 65% of the way to verification. Clearwave gets us 95% of the way there, which dramatically cuts down the burden on our front-desk staff.”
94% reduction
in claim rejections
$17.50/Claim
savings from not having to resubmit claims
$400K
in new Lasik revenue
FQHC Patient Engagement Software
How a Patient-Led Platform Differs From Traditional Tools
Rather than simply digitizing tasks while keeping staff heavily involved, Clearwave’s patient engagement solutions empower FQHC patients to take control of their healthcare experiences. See how you can put patient-led solutions to work today!
Patient Self-Scheduling
Software
Improve booking accuracy and efficiency with smart scheduling that drops staff workloads by 87% and enables patients to book patients anywhere, anytime!
Patient-Led Registration &
Check-In Kiosks
Streamline data capture and collections, while dropping wait times, staff workloads and claims processing challenges — all by putting the power in the patient's hands.
Instant & Automated
Health Insurance Verification
Reduce time spent on eligibility and benefits verification, from hours down to seconds, with automated eligibility and a Staff Control Center Dashboard.
For FQHC Practices
Patient Engagement Resources
See current trends, case studies, eBooks and more all to help you amplify your patient engagement efforts and results.
LVHC Tackles Growing Pains With Ease & Patient-Led Kiosks
Long Valley Family Heath Center (LVHC) serves over 2,000 patients per month across its federally qualified health center and dental…
EJFHC Kiosk Success: Faster Check-ins, Higher Collections, Happier Patients
EJFHC implemented Clearwave Eligibility and Registration kiosks to ease staff burdens, shorten wait times and enhance data accuracy. Today, 80%…
Greater Lawrence Family Health Center Case Study
Greater Lawrence Family Health Center, the second largest Federally Qualified Health Center in Massachusetts, needed a solution to enhance efficiency,…
Give Your FQHC More Time in a Day
Schedule a demo and see how Clearwave can help your FQHC reduce workloads and see more patients.