Reduce No Shows So Your Physicians Take Notice

Alabama Ophthalmology Associates (AOA) has three core locations and six Board-certified ophthalmologists on staff that provide sub-specialty care. See how the practice implemented a new reminders solution and tailored strategy to reduce missed appointments to the point where physicians and nurses took notice.   The Impact of a Reminders Strategy That Works   Reduced their no-show rate…

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East Alabama Health Sees a 90% Decrease in Wait Times

East Alabama Health (EAH) offers both ambulatory and acute healthcare including emergency and internal medicine, family practice, outpatient care and a range of specialty care services. Facing an ever-evolving healthcare environment and vendor shifts, EAH was looking to elevate its patient engagement approach to meet the needs of today’s patients.  EAH uses Clearwave to:  Reduce…

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Ironwood Cancer and Research Centers Case Study

Digital efficiency is critical in an oncology practice. Ironwood Cancer and Research Centers wants patients to have a smooth, simple intake and check-in process. A first visit can be emotional and stressful. Some of Ironwood’s patients visit the practice for treatment several times per month. Ironwood wants to ensure the focus is on care at…

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Cardiology Associates Case Study

Cardiology Associates, with locations in Alabama and Mississippi, wanted to offer a personalized and streamlined patient experience with greater overall efficiency. With Clearwave, Cardiology Associates has been able to: Reduce patient paperwork Simplify and accelerate patient check-in Lift some of the administrative burden from staff Download the case study to learn more about this cardiology…

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Texas Endoscopy Case Study

Applying Lean principles to healthcare operations generates reduced waste and maximized performance for the practice, hospital or health system. Texas Endoscopy’s Business Manager, June King, always applies Lean methodologies to her work, and was happy to see great results after implementing Clearwave, including: The equivalent of 2.5 FTE salaries in efficiency savings 98% patient adoption…

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Bee Well El Paso Pediatrics Case Study

Serving the busy El Paso, Texas pediatric community, Dr. Sheri Howze wanted her practice to offer efficiency and short wait times for her patients and their families. She believes that by using Clearwave as a digital solution to speed up and optimize the check-in process, she can spend more time on high-quality, dedicated treatment for…

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Healthcare Outcomes Performance Company (HOPCo) Case Study

The  Healthcare Outcomes Performance Company (HOPCo) call center receives approximately 25,000 calls per month, and wanted a solution that would make them more efficient while simplifying appointment scheduling. Clearwave Scheduling is able to integrate with their EMR, athenaOne, and manage a range of appointment types. Their call center agents are able to: Dramatically reduce call…

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Tampa General Hospital Speaks on Priorities for Tech and Innovation in Next 2 Years for High-Ranking Health System.

What’s next for hospitals and health systems in the next 12-24 months? What does the landscape currently look like for TGH, and what trends in healthcare will affect their digital roadmap? Patient engagement will be steering the course to meet the needs of a tech-friendly, patient-centric post-COVID environment. Clearwave CEO Mike Lamb recently interviewed Jason…

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Tampa General Hospital Speaks on The Patient-Consumer Impact on Hospitals & Health Systems

Looking at the patient experience from the patient-consumer perspective is vital to determining effective workflows and how to best connect with patients. Seeing it from an operational standpoint, making the most of tech and innovation solutions can help support strong HCAHPS scores and drive patient satisfaction with great leadership. Clearwave CEO Mike Lamb recently interviewed…

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Technology & Innovation: Jason Swoboda of Tampa General Hospital Explains his Role

As a healthcare technology company, we really appreciate Jason’s official title of “Associate Director of Emerging Tech and Health Innovation” — and wanted to hear more about his work’s focus. Clearwave CEO Mike Lamb recently interviewed Jason Swoboda, the Associate Director of Emerging Tech and Health Innovation at Tampa General Hospital. Known for their patient-centric,…

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