How OSMS Eliminated Check-in Bottlenecks & Grew Collections Along the Way
The Orthopedic & Sports Medicine Specialists of Green Bay (OSMS) matched increasing provider and patient numbers with one solution that enabled staff to work proactively and patients to take ownership over their healthcare experience. At the same time, the multi-location organization increased collections by 85% while dropping check-in times and increasing acquisition. See how OSMS…
Read MoreInside Holyoke Medical Center’s Digital Front Door Transformation
With over 300 providers caring for 17,000 patients per month, see how this independent community hospital system leveraged patient-led technology to meet state requirements for collecting Race, Ethnicity, Language and Disability information (RELD); Sexual Orientation and Gender Identity information (SOGI); and Social Drivers of Health (SDOH) data. From improved data capture to 94% patient adoption…
Read MoreHMGS Sees More Patients While Cutting Check-in Times by 89%
HMGS Dermatology was focused on improving operational efficiency while maintaining the exceptional patient experience reflected in their 5-star reviews. See how HMGS partnered with Clearwave to overcome the complexities of running a busy, well-established practice, bringing modern patient experiences to match the superior dermatology care they provide. Patient Engagement Results: 97% Patient self-registration adoption (Kiosk,…
Read MoreNewport Ortho Elevates Patient Experience with 50% Fewer Front Desk Staff
Newport Orthopedic Institute needed a solution to get more done, with fewer administrative FTEs, as they faced a 50% reduction in registration staff due to ongoing shortages and churn. See how the institute chose one solution to streamline patient registration and communications — driving 95% kiosk adoption rates and a 65% boost in collections prior…
Read More95% Patient Adoption of Kiosks: Kentucky Eye Care Transforms Check-In
From 95% kiosk adoption rates to hours of staff time savings via instant eligibility verification, see how Kentucky Eye Care made it happen with over 4,500 patients coming in the doors each month. See how the practice successfully launched self-registration, and how they’ve increased collections and dropped workloads as a result. Patient Engagement Results: 95%…
Read More50% Reactivation Rate & 96% Kiosk Adoption For Kennedy Community Health
Kennedy Community Health stays on top of evolving federal compliance requirements, while balancing operational and fiscal responsibilities and improving patient experiences — all with one strategic approach. To tackle challenges across the patient journey, Kennedy Community Health launched Clearwave and Vital Interaction, helping them save hours of staff work and improve patient engagement. See how!…
Read MoreEye-Q Consolidates Vendors & Increases Acquisition
EYE-Q Vision Care adopted Clearwave to replace fragmented scheduling, communication and registration systems with one, single patient engagement solution. Today, they’ve increased acquisition while dropping staff workloads and check-in times. Read their story to see how. Across locations EYE-Q sees: 200 Staff hours saved/year with online scheduling 18% Online appointments made by new patients 82% Online appointments…
Read MorePrinceton Orthopaedic Associates See More Patients With Fewer Staff
With over 70 providers seeing nearly 20,000 patients per month, Princeton Orthopaedic Associates was looking to streamline operations in a time where staffing challenges continue to hinder efficiency and care. See how they use Clearwave Scheduling and Registration to overcome a 33% drop in front desk staff without hindering patient care! Patient Engagement Results: 94%…
Read MoreCompEye Increases IOL Conversions by 76% & Collections by 154%
To tackle challenges across the patient journey, CompEye members launched Clearwave Eligibility, Scheduling and Registration along with Vital Interaction’s Communication and Reactivation Tools — seeing impactful revenue and patient results.Comprehensive EyeCare Partners (CompEye) is a physician-led organization that brings together 11 practices with over 100 providers serving patients across nearly 50 locations throughout the western…
Read MorePrinceton Surgical Cut Claim Rejections by 75%
With a high patient volume—averaging 2,300 visits per month—Princeton Surgical Associates launched Clearwave to modernize their front desk experience while preserving their focus on patient care. See how the practice improved data capture and payments, leading to a 75% reduction in claim rejections and 50% increase in co-pay collections prior to care. Patient-Led Results: 97%…
Read More