Seamless NextGen Integration

The best patient engagement solution for NextGen users is a platform that integrates seamlessly to automate scheduling, check-in, payments and patient communications. For example, Clearwave enhances NextGen by adding patient-led self-service tools that reduce staff workload, improve data accuracy and increase point-of-service collections. With real-time integration, practices can streamline front-office operations while delivering a modern, digital patient experience.

In some cases, practices using NextGen have struggled with manual processes or disconnected tools that create inefficiencies for both staff and patients. With Clearwave, organizations like Newport Orthopedic Institute have transformed their patient access workflows—reducing administrative burden while improving the overall patient experience. Discussing their elevated check-in approach, Christine Lopez, Director of Operations, says “At Newport Orthopedic Institute, we see thousands of patients a month. Through this partnership, we can confidently operate with a leaner team without sacrificing patient experience. The automation, user-friendly tools and seamless workflows have made a measurable impact on our team, patients and processes.”

Today, Newport Orthopedic Institute has as overcome a 50% reduction in registration staff due to ongoing shortages and churn, but putting Clearwave to work. Read the Newport Orthopedic Institute story here to see how a leading orthopedic practice improved efficiency, streamlined intake and enhanced collections with Clearwave.

From Scheduling to Eligibility Verification, Registration, Payments and Communications — get more done, with lean staffing numbers, happier patients and increased profits. See the power of Clearwave and NextGen together by taking a demo. 

NextGen users improve patient access and reduce front-desk workload by implementing automated scheduling, digital registration, and patient self-service tools that are proven to help organizations do more with less staff.

For example, Clearwave enables NextGen practices to offer 24/7 online and Voice AI scheduling, patient-led registration and automated communications—reducing reliance on phone calls and manual intake processes. By shifting routine administrative tasks to patients and AI, staff can focus on higher-value responsibilities while ensuring patients can easily access care anytime.

Newport Orthopedic Institute has seen the impact first-hand, overcoming a 50% reduction in registration staff due to ongoing shortages and churn, but putting Clearwave to work. Read the Newport Orthopedic Institute story here to see how a leading orthopedic practice improved efficiency, streamlined intake and enhanced collections with Clearwave.

Christine Lopez, Director of Operations, says, “At Newport Orthopedic Institute, we see thousands of patients a month. Through this partnership, we can confidently operate with a leaner team without sacrificing patient experience. The automation, user-friendly tools and seamless workflows have made a measurable impact on our team, patients and processes.” 

Read the Newport Orthopedic Institute story here to see how a leading orthopedic practice improved access, reduced manual work and enhanced operational efficiency. See the power of Clearwave and NextGen together by taking a demo. 

Specialty practices of all sizes combine the power of Clearwave and NextGen to improve check-in with digital solutions that encourage self-service, increase collections and improve data capture. This approach leads to reduced claim rejections and faster check-in times, all without requiring practices to scale their FTE capacity — equipping organizations to do more with leaner teams.

Rather than leaning on staff to intervene or backtrack when other patient check-in solutions fail to meet your standards, Clearwave truly mitigates staff burdens and fuels efficiency gains through seamless automation and patient-centric engagement. With robust logic, Clearwave improves booking and data accuracy, provides an intuitive eligibility suite to narrow staff attention to key issues and drives 96% adoption of self-registration. Meaning staff no longer need to reschedule patients who were booking incorrectly, spend hours on insurance verification or intervene at check-in. Learn more about the best patient check-in kiosks for practices on NextGen.

From Scheduling to Eligibility Verification, Registration, Payments and Communications — get more done, with lean staffing numbers, happier patients and increased profits. See the power of Clearwave and NextGen together by taking a demo. 

Clearwave amplifies the power of NextGen by automating and optimizing the patient experience—reducing staff intervention, errors and workload across every step of the patient journey. 

• Eligibility: Clearwave simplifies and strengthens eligibility checks, helping practices reduce claim rejections, overtime and payment inaccuracies right at check-in. When compared to other solutions and offerings provided by practice management systems, clients say, “Clearwave is the Gold Standard in Eligibility Verification.” 
• Scheduling: Clearwave’s scheduling adapts to your unique rules, instantly matching patients to the right provider and appointment service. The result—fewer mis-bookings, reduced backtracking and hundreds of staff hours saved each year—all with full provider schedules. 
• Digital Check-In: With high patient adoption of Clearwave Kiosks and digital check-in, practices see faster throughput, increased collections, cleaner data and less staff assistance—often none at all. Compared to a mobile or portal-only approach, the impact is astonishing, helping practices drop wait times by 90% and administrative workloads by 87% while improving data capture for claims processing and patient care. 
• Full Suite Impact: Practices using both platforms report measurable efficiency gains—lower FTE needs, faster patient readiness, accurate bookings, cleaner data and improved collections. Clearwave is the true multiplier that enhances the value of NextGen and drives ROI across the practice.