FROM CLEARWAVE

Seamless NextGen Integration Improves Patient Outcomes

Drive measurable patient engagement outcomes through Clearwave’s highly adopted solution and seamless integration with NextGen. Specialty practices of all sizes leverage this pairing to see happier patients and faster time-to-payment — all with the lowest staff intervention across the entire patient journey.

For NextGen Users

Clearwave Patient Engagement Solutions

Clearwave empowers patients to engage in their healthcare journey on their own—anytime, anywhere—while ensuring accuracy and efficiency at every step. See how Clearwave improves the patient and staff experience.

Scheduling

Clearwave Scheduling

Empower new and existing patients to book appointments on their own, 24/7. Simplify the patient’s booking experience while ensuring accuracy. Clearwave’s robust, AI-driven booking logic, combined with a real-time integration with NextGen, ensures patients are booked correctly from the get-go. No more staff backtracking. No more patient frustrations. Just full, accurate schedules.

Graphic showing appointment options for a patient to choose from utilizing patient scheduling.

   

Eligibility Verification

Clearwave Eligibility

Clearwave offers the most time-saving insurance eligibility tool on the market, with leaders confirming its potential over other vendors and PM Systems, saying, “Clearwave is the gold standard.” Clearwave Eligibility solution combines instant verification with a smart all-patient dashboard that saves staff 500+ hours every year, while helping to reduce claim rejections and capture accurate collections at check-in.

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Registration

Clearwave Registration

Clearwave Registration is purpose-built to be highly adopted by patients; increasing collections, data accuracy and patient throughput — all without staff managing devices or intervening. With patient-led registration via kiosk, mobile or tablet, adoption rates reach 96% on average; beating industry standards as average check-in times fall by 90%, down to just two minutes. Additionally, staff see manual tasks reduced by 87% and practices see cleaner, more accurate data flow discretely into their NextGen instance. No hassle, all the benefits of self-registration.

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Communications

Clearwave Communications

Simplify patient outreach with push-of-a-button communications that keep patients in the loop while dropping no-shows to as low as 5% and staff workloads by 25%. Clearwave Communications reduce staff stress while increasing patient engagement with personalized outreach via Reminders, Recalls and Message. Increase appointment confirmations and pre-check adoption with timely notifications. Configure send times, customize messages and enable patients to select a preferred method (voice/email/text) to ensure communications aren’t confused with spam.

Homepage Illustrations-Patient Retention

   

Payments

Clearwave Pay

Clearwave improves data accuracy via gold-standard eligibility and data capture at check-in, helping NextGen practices reduce claim rejections by 63%. Clearwave also offers additional payment features through InstaMed for NextGen clients, like card-on-file payments! With these features and accurate patient responsibility presented at check-in, practices have seen a 154% increase in point-of-service collections and achieve consistent 96% co-pay collection rates at check-in.

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Switching to Clearwave

Saves Time & Money

When practices implement Clearwave, they see immediate and long-term results. See what your practice could be missing!

%

Drop in Staff Workloads

By reducing staff intervention in device management, check-in, data capture and payment collection.

%

Average Co-Pay Collection Rate

 By presenting accurate co-pays and collecting them at every patient check-in.

$K

Labor Cost Savings

 By using patient-led registration to drop staff workloads, overtime and rehiring expenses.

Frequently Asked Questions

How Clearwave and NextGen Work Together

See how Clearwave amplifies efficiency and experiences for NextGen practices and their patients.

Specialty practices of all sizes combine the power of Clearwave and NextGen to grow revenue, improve collections, reduce claim rejections and expand patient access without adding staff or complexity.

Rather than leaning on staff to intervene or backtrack when other patient engagement solutions fail to meet your standards, Clearwave truly mitigates staff burdens and fuels efficiency gains through seamless automation and patient-centric engagement. With robust logic, Clearwave improves booking and data accuracy, provides an intuitive eligibility suite to narrow staff attention to key issues and drives 96% adoption of self-registration. Meaning staff no longer need to reschedule patients who were booking incorrectly, spend hours on insurance verification or intervene at check-in.

From Scheduling to Eligibility Verification, Registration, Payments and Communications — get more done, with lean staffing numbers, happier patients and increased profits. See the power of Clearwave and NextGen together by taking a demo. 

Clearwave amplifies the power of NextGen by automating and optimizing the patient experience—reducing staff intervention, errors and workload across every step of the patient journey. 

  • Eligibility: Clearwave simplifies and strengthens eligibility checks, helping practices reduce claim rejections, overtime and payment inaccuracies right at check-in. When compared to other solutions and offerings provided by practice management systems, clients say, “Clearwave is the Gold Standard in Eligibility Verification.” 
  • Scheduling: Clearwave’s scheduling adapts to your unique rules, instantly matching patients to the right provider and appointment service. The result—fewer mis-bookings, reduced backtracking and hundreds of staff hours saved each year—all with full provider schedules. 
  • Registration: With high patient adoption of Clearwave Kiosks and digital check-in, practices see faster throughput, increased collections, cleaner data and less staff assistance—often none at all. Compared to a mobile or portal-only approach, the impact is astonishing, helping practices drop wait times by 90% and administrative workloads by 87% while improving data capture for claims processing and patient care. 
  • Full Suite Impact: Practices using both platforms report measurable efficiency gains—lower FTE needs, faster patient readiness, accurate bookings, cleaner data and improved collections. Clearwave is the true multiplier that enhances the value of NextGen and drives ROI across the practice. 

Clearwave in Action

See stories from NextGen Clients

See the real-world benefits of Clearwave and NextGen in action!

Eye-Q Consolidates Vendors & Increases Acquisition

EYE-Q Vision Care adopted Clearwave to replace fragmented scheduling, communication and registration systems with one, single patient engagement solution. Today,…

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CompEye Increases IOL Conversions by 76% & Collections by 154%

To tackle challenges across the patient journey, CompEye members launched Clearwave Eligibility, Scheduling and Registration along with Vital Interaction’s Communication…

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Carolina Orthopaedic & Sports Medicine Center Puts Self-Service Solutions to Work

Carolina Orthopaedic and Sports Medicine Center put self-service solutions to work to accelerate collections and appointment bookings. The practice now…

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