How to Customize Patient Scheduling Workflows to Increase Success
As a fast-growing practice seeing thousands of patients a month across their 17 locations, Thomas Eye Group puts patients first. Noitavia Fitts, Senior Manager of Patient Experience at Thomas Eye shares how the ability to customize their self-scheduling tool helped the practice meet patient needs, stay competitive and alleviate staff burdens. Watch the full conversation…
Read MoreHow to Choose the Right Patient Scheduling Tool
Thomas Eye Group tested the waters with a few patient self-scheduling solutions until they found one that helped them meet patient demands and reduce staff workloads. Ashley Tibbits, Director of Patient Access at Thomas Eye touches why their PMS would not be able to meet their complex booking requirements and reviewed other options. Watch the…
Read MoreAcquire More Patients with Clearwave Scheduling
See more patients by providing 24/7, online self-scheduling! Get auto-pilot scheduling that instantly updates in your PMS. Clearwave Scheduling automatically checks patient eligibility status during the booking process, so they can make insurance updates right away. Patients can easily update demographic information, agree to financial policies and more, all during booking. Reduce phone traffic, keep…
Read MoreReducing No-Show Rates Down to Just 5%
Reducing no-show rates down to just 4-5% within a year is just one of the remarkable achievements Nick Tavares, CEO of Metrolina Eye Associates, discusses in this recent webinar conversation, “Give Your Staff Super Powers With Patient Self-Service.” By streamlining their appointment confirmation and reminder process, Metrolina Eye Associates significantly improved efficiency and patient attendance.…
Read MoreWhat Practices Need to Drop Check-In Times by 50%
Patient self-service kiosks are revolutionizing front desk operations, transforming chaos into efficiency. Nick Tavares, CEO of Metrolina Eye Associates, discusses how implementing kiosks drastically reduced patient complaints and patient check-in times by 50%. This change ensured a welcoming atmosphere and streamlined tasks such as co-pay collection and voicemail management. See how this practice that sees…
Read MoreAvoidable Insurance Verification Roadblocks You Should Know About
Specialty practices are reducing their time in accounts receivable and claim rejections by going beyond simple batch eligibility verification processes. Nick Tavares, CEO of Metrolina Eye Associates, explains how automated, Multi-Factor Eligibility™ verification saves time and money for their practice. This process, once fraught with speed bumps and manual checks, has been streamlined to identify…
Read MoreRevolutionizing Insurance Eligibility in Healthcare
Rather than fumbling between insurance payer websites and time-consuming batch eligibility provided by other solutions, practices are implementing a fast, all-in-one eligibility approach and it’s paying off. Nick Tavares, CEO of Metrolina Eye Associates, shares the one solution their practice used to drive cleaner claims, fewer denials and significant time savings, all thanks to a…
Read MoreBefore & After: The Impact of Real-Time Patient Insurance Verification
Billings Manager at Annapolis Neurology Associates, Kristal Niblett, shares the before and after impacts of implementing a Multi-Factor Eligibility™ solution into their insurance verification process. In a conversation on, “Show Me the Money: Tips for Getting Your Practice Paid,” Niblett shares the time-consuming challenges their staff initially faced around eligibility verification. She highlights key ways…
Read MoreDriving Nearly 100% Co-Pay Collection at The Point-Of-Service
Billings Manager at Annapolis Neurology Associates, Kristal Niblett, shares how their practices drives nearly 100% co-pay collection at the point-of-service every month! In a conversation on, “Show Me the Money: Tips for Getting Your Practice Paid,” Niblett shared valuable and proven tips your practice can use to increase collections while reducing staff workloads and frustrations.…
Read MoreGetting Physicians on Board with Patient Self-Service
Getting your providers to see the benefits of patient self-service scheduling and registration is a heavy feat. Between patient care and their hectic schedules, it’s important to find ways to cut through the noise of your providers’ day-to-day. In a recent webinar conversation, Kyle Matthews, CFO at CardioVascular Associates of Mesa and current President Elect…
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