How One Oncology Practice Drives a 96% Collection Rate

Leaders at Ironwood Cancer and Research Centers, with 15 locations and 100 providers, were looking for opportunities to streamline the patient experience, speed up check-in times and increase point-of-service collections. Like most oncology clinics, Ironwood has many patients who come in more than once a week, and those patients don’t want to fill out the…

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Automating Patient Reminders Improves Oncology Practice Efficiency

Leaders at Ironwood Cancer and Research Centers, with 15 locations and 100 providers, were looking for opportunities to streamline the patient experience while keeping essential front-desk staff focused on patient care. After moving to automated reminders, Pat Hansen, Administrator at Ironwood Cancer and Research Centers, shares the impact on staff burdens, patient check-in times and…

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Providing the Experience Your Patient’s Want

Today, 90% of all patients would consider abandoning a provider that doesn’t offer digital access to the practice. Janna Mullaney, Regional Vice President of Operations for Mid-Atlantic & Chicago Eyecare Services Partners, shares how creating a digital-first patient experience helped their practices increase patient acquisition and satisfaction. Watch the full webinar to hear more about…

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How One Vision Institute Improved Practice Efficiency

Do More with Your Existing Staff Georgia Vision Institute has four offices, including a cataract and eye specialty center. In a recent webinar on Combating Staffing and Recruiting Challenges, Denise Martin, Administrator for Georgia Vision Institute, shared what they focused on to improve productivity while also increasing point-of-sale collections. Your practice can achieve revenue results…

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How One OBGYN Built a Foundation for Growth

Navigating a Baby Boom Savannah OBGYN sees 200 patients per day and was looking for ways to improve practice efficiency to navigate a recent influx of new patients. The practice was starting to see a large baby boom in their area, doubling their weekly new-patient volume. Practice leaders wanted to create a consistent patient experience…

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Expediting the Intake and Check-In Process

Getting FQHC Patients Seen Faster  Health Services Inc (HSI) is a FQHC that’s blazing the trail, and it is also the third oldest FQHC in the nation. With over 37,000+ patients, the health center was looking for ways to enhance the patient experience, meet regulatory standards and keep their growing center running smoothly as patient…

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A FQHC That’s Blazing the Trail and Seeing Results

Reduce Staff Bottlenecks Health Services Inc (HSI) is a FQHC that’s blazing the trail, and it’s also the third oldest FQHC in the nation. With over 37,000+ patients, the health center was looking for ways to reduce staff burdens, increase patient throughput, minimize front-desk bottlenecks and improve the overall patient experience.  During a conversation on…

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Alabama Ophthalmology Associates’ Clearwave Experience

A Partner Who Cares Alabama Ophthalmology Associates (AOA) has three core locations and six board-certified ophthalmologists. During a conversation on Patient Reminders: No Room for No Shows, AOA Administrator, Brooke Dover discusses challenges AOA faced with their previous reminders vendor. AOA was looking for a reliable reminders solution, and partner, who cared about their no-show…

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How One Ophthalmology Practice Reduced No Shows

Meet Patients Where They Are  Alabama Ophthalmology Associates (AOA) has three core locations and six board-certified ophthalmologists. During a conversation on Patient Reminders: No Room for No Shows, AOA Administrator, Brooke Dover shares how the practice reduced missed appointments by customizing their reminders strategy to best fit their patients’ preferences. Their efforts paid off, with…

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Clearwave Reminders

Looking for ways to keep your patients up-to-date with their appointments? Custom appointment reminders, with options for email, text and voice, keep your schedule running smoothly, and dramatically reduce no-shows. Deliver convenience with links to telehealth appointments or patient pre-check and make crowded front desks a thing of the past.

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