7 Ways That Clearwave Supports Patient Engagement
Does your practice want patients that are more engaged? They’ll need to allow patients to have an active role in participating in their care. Patients who feel involved and like they have a say in their medical care are also more engaged.
The primary goal of patient engagement is to empower patients to participate in their care every step of the way. When this can happen, it results in meaningful and personalized interactions that lead to better health outcomes. It also results in increased retention rates, more referrals from satisfied patients and a healthier bottom line for your practice.
Keep reading to learn about 7 ways that your practice can use Clearwave to support patient engagement!
1. Appointment Scheduling
Clearwave’s online scheduling option allows patients to take control of their health by giving them a convenient tool to book their appointments when it’s most convenient for them. Self-scheduling also lets patients reschedule or even cancel their appointments. In turn, this reduces the number of no-shows your practice has to deal with and even allows your doctors to fill up last-minute appointments.
2. Patient Check-In
With Clearwave Connect for Kiosk, Tablet and Mobile, long check-in times at your practice will be a thing of the past. With Clearwave Connect, you can remove administrative bottlenecks that slow down patient intake. Instead, your front desk team can focus on patient satisfaction and care. This solution also provides your patients with the self-service options that they prefer.
Whether patients want to check in on their smartphones or your practice uses a kiosk or tablet, having Clearwave Connect for Kiosk, Tablet and Mobile gives your patients the check-in flexibility they want and need.
3. Insurance Eligibility Verification
Clearwave’s Eligibility-as-a-Service confirms patients’ insurance eligibility in real-time. The service simplifies the pre-authorization process while providing co-pay amounts for each patient and verifies primary, secondary and tertiary benefits.
With this information in hand, it makes it possible to have informed conversations with patients about their financial responsibility and eligibility. These are essential pieces of the puzzle for patient engagement.
4. Patient Communications
Most patients don’t show up for a scheduled appointment because they forgot about the appointment or misremembered the day. Sending strategically timed appointment reminders to patients can drastically reduce no-shows.
5. Patient Collections
Clearwave’s technology engages your patients with the financial aspect of their care. It offers financial transparency on patient responsibility at the point of service, something your patients will appreciate. This considerably improves co-pay and balances collections upfront while also leading to more satisfied patients.
6. The Physician Finder
Clearwave’s Physician Finder is a robust search and filter tool that delivers the perfect patient-provider match in real-time. It simplifies a patient’s booking process and caters to the needs of providers. The Smart Physician Finder empowers patients to make more informed choices about their care, providers and needs.
7. Streamlined EHR/PMS Integrations
Clearwave integrates with a wide range of EMRs, hospital information and practice management systems to provide a superior experience. All patient data is always exactly where it should be by offering real-time check-ins and smooth data flow throughout patients’ care journeys. Having integrated and streamlined data makes the patient experience much smoother.
Enhance Patient Engagement and Grow Your Practice with Clearwave
The seamless solutions offered by Clearwave for patient engagement will help your practice schedule more appointments, retain patients and attract new patients, all while seeing an increase in practice revenue. Clearwave’s seamless integration, excellent support, top-of-the-line functions and ease of use will provide an unmatched patient and provider experience.
Want to learn more about how you can improve patient engagement and grow your practice with Clearwave? Click here to read our new Patient Engagement page for more information!
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