FROM CLEARWAVE

Seamless athenaOne Integration Improves Patient Outcomes

Drive measurable patient engagement outcomes through Clearwave’s highly adopted solution and seamless integration with athenaOne. Specialty practices of all sizes leverage this pairing to see happier patients and faster time-to-payment — all with the lowest staff intervention across the entire patient journey.

For athenaOne Users

Clearwave Patient Engagement Solutions

Clearwave empowers patients to engage in their healthcare journey on their own—anytime, anywhere—while ensuring accuracy and efficiency at every step. See how Clearwave improves the patient and staff experience.

Scheduling

Clearwave Scheduling

Empower new and existing patients to book appointments on their own, 24/7. Simplify the patient’s booking experience for patients while ensuring accuracy — all with one universal scheduling link. Clearwave’s robust, AI-driven booking logic, combined with a real-time integration with athenaOne, ensures new and existing patients are booked correctly from the get-go. Patients are matched with the right provider, service type, location and more, and can even check and update their eligibility on-the-spot, saving staff time and reducing complications later on. No more staff backtracking. No more patient frustrations. Just full, accurate schedules.

Graphic showing appointment options for a patient to choose from utilizing patient scheduling.

  

Eligibility Verification

Clearwave Eligibility

Clearwave offers the most time-saving insurance eligibility tool on the market, with leaders confirming its potential over other vendors and PM Systems, saying, “Clearwave is the gold standard.” Clearwave Eligibility solution combines instant verification with a smart, all-patient dashboard that saves staff 500+ hours every year, while helping to reduce claim rejections and capture accurate collections at check-in. 

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Registration

Clearwave Registration

Clearwave Registration is purpose-built to be highly adopted by patients; increasing collections, data accuracy and patient throughput, all without staff managing devices or intervening. With patient-led and portal-free registration via kiosk, mobile or tablet, adoption rates reach 96% on average—beating industry standards as average check-in times fall by 90%, down to just two minutes. Additionally, staff see manual tasks reduced by 87% and practices see cleaner, more accurate data flow directly into their athenaOne instance. No hassle, all the benefits of self-registration.

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Communications

Clearwave Communications

Simplify patient outreach with push-of-a-button communications that keep patients in the loop while dropping no-shows to as low as 5% and staff workloads by 25%. Clearwave Communications reduce staff stress while increasing patient engagement with personalized outreach via Reminders, Recalls and Message. Increase appointment confirmations and pre-check adoption with timely notifications. Configure send times, customize messages and enable patients to select a preferred method (voice/email/text) to ensure communications aren’t confused with spam.

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Payments

Clearwave Pay

Clearwave improves data accuracy via gold-standard eligibility and data capture at check-in, helping healthcare providers, using athenaOne PMS, reduce claim rejections by 63%. Clearwave also offers additional payment features through athenaCCP or another preferred payment vendor. With these features and accurate patient responsibility presented at check-in, practices have dramatically increased in point-of-service collections by 157% and achieved consistent 96% co-pay collection rates at check-in.

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Switching to Clearwave

Saves Time & Money

When practices implement Clearwave, they see immediate and long-term results. See what your practice could be missing!

%

Drop in Staff Workloads

By reducing staff intervention in device management, check-in, data capture and payment collection.

%

Average Co-Pay Collection Rate

 By presenting accurate co-pays and collecting them at every patient check-in.

$K

Labor Cost Savings

 By using patient-led registration to drop staff workloads, overtime and rehiring expenses.

Frequently Asked Questions

How Clearwave and athenaOne Work Together

See how Clearwave amplifies efficiency and experiences for athenaOne users and their patients.

Specialty practices of all sizes combine the power of Clearwave and athenaOne to grow revenue, improve collections, reduce claim rejections and expand patient access without adding staff or complexity.

Rather than leaning on staff to intervene or backtrack when other patient engagement solutions fail to meet your standards, Clearwave truly mitigates staff burdens and fuels efficiency gains through passwordless automation and patient-centric engagement. With robust logic, Clearwave improves booking and data accuracy, provides an intuitive eligibility suite to narrow staff attention to key issues and drives 96% adoption of self-registration. Meaning staff no longer need to reschedule appointments that were mis-booked, spend hours on insurance verification or intervene at check-in.

Connie Roberts, Chief Operating Officer at Center for Sports Medicine and Orthopaedics, says, “The time spent backtracking and calling patients to reschedule has significantly reduced from our previous solution. With Clearwave, we now focus on opportunities to tighten our workflows or expand to new appointment types. We're making a very strong scheduling product just a little bit stronger every day.” Read the full story here.

From Scheduling to Eligibility Verification, Registration, Payments and Communications — get more done, with lean staffing numbers, happier patients and increased profits. See the power of Clearwave and athenaOne together by taking a demo. 

Clearwave amplifies the power of athenaOne by automating and optimizing the patient experience—reducing staff intervention, errors and workload across every step of the patient journey. 

  • Eligibility: Clearwave simplifies and strengthens eligibility checks, helping practices reduce claim rejections, overtime and payment inaccuracies right at check-in. When compared to other solutions and offerings provided by practice management systems, clients say, “Clearwave is the Gold Standard in Eligibility Verification.”
  • Scheduling: Clearwave’s scheduling adapts to each practice's unique rules, instantly matching patients to the right provider and appointment service. The result—fewer mis-bookings, reduced backtracking and hundreds of hours saved each year—all with full provider schedules.
  • Registration: With high patient adoption of Clearwave Kiosks and digital check-in, practices see faster throughput, increased collections, cleaner data and less staff assistance—often none at all. Compared to a mobile or portal-only approach, the impact is astonishing, helping practices drop wait times by 90% and administrative workloads by 87% while improving data capture for claims processing and patient care.
  • Full Suite Impact: Practices using both platforms report measurable efficiency gains—lower FTE needs, faster patient readiness, accurate bookings, cleaner data and improved collections. Clearwave is the true multiplier that enhances the value of athenaOne and drives ROI across the practice.
  • Comprehensive Support Organization: Clearwave provides robust implementation, training, success and ongoing support to ensure immediate and long-term client success. Clearwave prioritizes fast response and resolution, providing local, knowledgeable support representatives who put our clients first and provide ongoing best practices to further client success and increase positive patient impacts.

Success Stories

See Clearwave in Action

See the real-world benefits of Clearwave and drive similar results for your practice!

Princeton Orthopaedic Associates See More Patients With Fewer Staff

With over 70 providers seeing nearly 20,000 patients per month, Princeton Orthopaedic Associates was looking to streamline operations in a…

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CompEye Increases IOL Conversions by 76% & Collections by 154%

To tackle challenges across the patient journey, CompEye members launched Clearwave Eligibility, Scheduling and Registration along with Vital Interaction’s Communication…

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Center for Sports Medicine & Orthopaedics Improves Bookings for Patients & Call Center

The Center for Sports Medicine & Orthopaedics wanted to put patients in control, giving them the ability to book on…

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