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Patient Adoption Materials
To help you continue to boost patient adoption and satisfaction!
Click into each area to find the resources you're looking for! Need something else? Check out the CAREcommunity for all things Clearwave, or reach out to support for quick response and resolution to any question.
Scheduling
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Registration
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When faced with change, it’s natural for patients to have questions. We’ve compiled the most common questions front desk staff may face and helpful responses they can use to encourage adoption and satisfaction.
Before, during and after implementation of Clearwave, you can take strategic action to fuel patient adoption. These checklists cover every step you can take to get started on the right foot!
Take a look at our library of published client webinars and articles. Then, find even more detailed resources in the CAREcommunity.
- CARECafe Webinar: Driving Patient Adoption of Clearwave Registration
- Top 5 Patient Engagement Reports You Didn’t Know You Needed
- 3 Ways to Personalize Your Patient Experience Through Data
- Create an Efficient Pre-verification Workflow to Improve Collections and Claims
- 5 Ways to Use Custom Questions at Check in to Fuel Practice Growth
- Clearwave Tips and Tricks
- 3 Steps to Increase Patient Adoption of Self-Registration
- 3 Ways Online Scheduling Fuels Patient Acquisition and Practice Growth
- Why Patients Want to Pre-Check & 2 Steps High-Growth Practices Take
Looking for ways to promote your new self-service registration and scheduling tools? Find all Clearwave Marketing templates here! From social media templates to in-office signage and even check-in instructions. Get everything you need all in one place.
A Provider's Take on Benefits of Self-Scheduling
Dr. Belsher busts the common myths providers hold around self-scheduling and how the lack of online booking can cost practices patients and profits. As a physician himself, he addresses the key reasons providers are making the switch and the benefits your practice, staff and patients will gain. Listen to the full conversation with Dr. Belsher and watch him bust the other 4 myths about patient self-scheduling!
Get Providers on Board With Patient Engagement Solutions
Due to common misconceptions or prior bad experiences, it can be difficult to get providers to see the benefits of patient self-service scheduling and registration. Additionally, between patient care and hectic schedules, it’s important to find ways to cut through the noise of a providers’ day-to-day. Hear the steps you can take to get your providers on board and excited about patient self-service. Watch the full webinar conversation for more details.
A CEO's Take: How Kiosks Benefit Staff & Patients
One practice started with mobile self-registration, then launched kiosks to support further adoption. Now, their CEO says they, "would never go back to a time before kiosks!" Nick Tavares, CEO at Metrolina Eye, shares how Kiosks help to create a positive first impression while dropping check-in times by 50% or more. He covers how kiosks help staff focus on patients, whether they're calling in or at the office! Watch the full conversation here.
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