Healthcare Staffing Resource Center

Experienced front desk team members understand how to keep your operations running smoothly. When a front desk is understaffed, it impacts your patients and your bottom line. 

Say Goodbye to Staffing Woes

When staffing shortages hit your practice, one thing is clear: it's critical to maximize front office staff productivity. The Clearwave patient engagement platform eases staff workload for better operations so you can bypass burnout at your practice.  

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Front Desk Staff Shortages Result In:

• Longer patient wait times

• Poor patient experience and retention

• Lower point-of-service collections rates

• Higher stress and turnover of existing staff

Clearwave Can Help!

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In a tight labor market, team members get overburdened and patient experience is at risk.

Clearwave does the of multiple roles with our scheduling, check-in, eligibility verification, and patient communication solutions.

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Check-in can quickly become a nightmare, potentially creating a ripple effect throughout the rest of the day and across other functions.

Patient self-check-in frees up staff’s time while providing an efficient patient experience. Our customers report an average patient check-in time of just under 3 minutes for new patients.

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Perhaps one of the most time-consuming tasks for front desk staff is working through the red tape and tedious steps of verifying a patient’s insurance eligibility. Some practices utilize lackluster tools that still require staff involvement to verify patients, saving no time in the long run.

Clearwave offers the most reliable real-time insurance eligibility verification engine on the market.

Top Resources on Staffing

4 Tips to Combat Healthcare Front Desk Staffing and Recruiting Challenges

Recruiting is a major current challenge for healthcare administrators, including the struggle to hire front desk staff. In this guide,…

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A Vaccine Mandate and a Staffing Crisis – How to Prepare

Already dealing with staffing shortages, healthcare employers have even greater concerns facing the December 4th and January 4th vaccine mandate…

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The Top Five Trends Impacting Healthcare Practices in 2022

In 2022, healthcare operations will likely continue to face challenges with smart practices making administrative decisions with a continual overview of…

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Healthcare Worker Vaccine Update – How to Continue Excellent Patient Care

It’s been a significant challenge to maintain sufficient staff in recent years. Already affected by critical staffing shortages, large healthcare…

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