How One Oncology Practice Drives a 96% Collection Rate

Leaders at Ironwood Cancer and Research Centers, with 15 locations and 100 providers, were looking for opportunities to streamline the patient experience, speed up check-in times and increase point-of-service collections. Like most oncology clinics, Ironwood has many patients who come in more than once a week, and those patients don’t want to fill out the…

Read More

Automating Patient Reminders Improves Oncology Practice Efficiency

Leaders at Ironwood Cancer and Research Centers, with 15 locations and 100 providers, were looking for opportunities to streamline the patient experience while keeping essential front-desk staff focused on patient care. After moving to automated reminders, Pat Hansen, Administrator at Ironwood Cancer and Research Centers, shares the impact on staff burdens, patient check-in times and…

Read More

Ironwood Cancer and Research Centers Case Study

Digital efficiency is critical in an oncology practice. Ironwood Cancer and Research Centers wants patients to have a smooth, simple intake and check-in process. A first visit can be emotional and stressful. Some of Ironwood’s patients visit the practice for treatment several times per month. Ironwood wants to ensure the focus is on care at…

Read More

Leveraging Technology for a Better Oncology Patient Experience

The focus of a visit to an oncology care provider should be on a patients’ needs, care and treatment. Whether it’s the patient’s first appointment or a recurring one, utilizing digital patient engagement tools can help practices focus on that care by speeding up and simplifying their interactions. In this webinar, we hear from Pat Hansen, the…

Read More

Implementing Safer Patient Check-In: Strategies, Advice and When to Think Twice in a Post COVID-19 World

The challenges and effects caused by the COVID-19 pandemic are far from over, even as practices start to return business operations “back to normal”. However, today’s new normal requires creative strategy and extra precautions to ensure patient safety and minimal risk. In this webinar, Eric Anderson, Clearwave COO, discusses strategies oncology practices like yours can…

Read More