The Path to Profitability

Digital-first experiences are becoming more frequent and familiar in everyday life, from scheduling dinner reservations online to getting prescriptions delivered at your doorstep. This digital-first preference is only growing on the heels of the global pandemic and it’s extending into every aspect of a person’s regular routine, including their interactions with specialty practices. These types…

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Credit Score No More: Why New Creditworthiness Calculations Have Medical Practices on Alert

Big changes are coming to consumer credit scores regarding medical debts. VantageScore, a leading credit-score model development company announced that it won’t include medical-collection information in the equation to determine a person’s credit worthiness, starting in October of 2022. This new standard could be cause for concern for healthcare organizations because patients may be less…

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What to Expect When You’re Expecting…Great Customer Support

When purchasing technology for your specialty practice, hospital or health system, you want your customer experience, from implementation to on-going support, to be as simple as possible. Patient engagement technology can vastly improve the operations of healthcare organizations in areas such as: Establishing patient access and self-service Streamlining processes for better staff and patient experiences…

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How Orthopedic Practices Can Build a Walk-in Revenue Channel

Offering access and convenience to your patients can make an orthopedics practice stand out competitively. By building a walk-in appointment model, practices can grow new patient acquisition and drive more revenue channels. Download this guide for tips and ideas to grow a successful walk-in model, including: • Why patient-consumers are ready for this access •…

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Why Your Current Patient Engagement Is Costing You Patients

Patient interaction preferences have shifted to digital in dramatic numbers. Could your current methods be costing you patients? In this guide, we look at the current landscape for patient engagement, and how that dials in to your practice operations and staff satisfaction and retention. Find out: What makes patients choose one practice over another How…

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Dealing with Staff Burnout? Three Tips for FQHCs in 2022

The disruption of the COVID-19 pandemic in healthcare operations still affects the backbone of FQHCs – the front desks. Community health centers can be extra demanding on employees, especially if understaffed, and quickly lead to burnout. Implementing digital tools can create more efficient workflows for FQHCs, benefitting both staff and patients. We focus on three…

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5 Ways the No Surprises Act Will Impact Your Orthopedics Practices

The ban on surprise billing and good faith estimate requirements of the No Surprises Act went into effect on January 1, 2022. The goal of the NSA is to protect patients from unexpected bills and create a consumer-friendly marketplace for pricing transparency in healthcare. But for physicians and practices, understanding and planning for compliance can be…

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5 Ways the No Surprises Act Will Impact Your Practice

The ban on surprise billing and good faith estimate requirements of the No Surprises Act went into effect on January 1, 2022. The goal of the NSA is to protect patients from unexpected bills and create a consumer-friendly marketplace for pricing transparency in healthcare. But for physicians and practices, understanding and planning for compliance can be…

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Is Your Patient Check-in Getting 5-Star Reviews?

Patients have new priorities and immediate expectations when interacting with their healthcare providers. But many practices are working with understaffed front desks and having a hard time filling open positions. In this guide, we take a look at your patients’ expectations and talk about using digital tools to meet those needs, and provide the consistency…

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