Clearwave Success Stories

Boost Patients & Profits

See how high-growth practices use Clearwave to put time and money back into their practice.

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Ready to Put Time & Money Back Into Your Practice?

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Collections + Revenue

collection customer statsCollections + Revenue

Clearwave makes point-of-service payment collection easier for practices, staff and patients, driving nearly immediate improvements! Clearwave will consistently ask and collect accurate patient payments for co-pays, past-due balances and even cost estimations. See how you can earn more for every patient.

Claim Rejections

Claim Rejection customer StatsClaim Rejections

Unlike other solutions on the market, Clearwave’s Mult-Factor Eligibility™ software automatically runs multiple times on every patient, without staff involvement or added fees. As a result, your practice never has stale insurance data and can correct errors faster, enabling you to reduce claim rejections and speed up reimbursement.

Patient Acquisition

customer Acquisition StatsPatient Acquisition

From patient self-scheduling to call center — improve your ability to book more patients and reduce staff workloads. Clearwave Scheduling customers drive high patient adoption of self-scheduling and up to half of online bookings come from new patients. See how it works.

Check-in Time

customer check-in time statsCheck-in Time

Through automation and truly self-service solutions, Clearwave Registration drops wait times and staff workloads to keep schedules on track. Improve data capture by removing manual intervention and giving patients ownership of the data they know best. Make it all possible with Clearwave Registration via kiosk, mobile, tablet and pre-check (complete with clinical intake!)

Staff Efficiencies

customer Staff Workload StatsStaff Efficiencies

Do more with less staff and reallocate your FTE resources to other roles. High patient adoption of Clearwave’s truly self-service registration and scheduling solutions drop staff workloads for clinical intake, data entry, schedule management, payment collections and more. Clearwave’s fully automated, Multi-Factor Eligibility™ solution saves staff hours every day while helping you collect more, faster.

Real Clients, Real Results, Real Measurable Impacts.

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Cardiology

78% Decrease in average check-in time
2M 11S Average check-in time
89% Active insurance rate
"The Clearwave Eligibility dashboard and flagging system have helped us reduce our denials. Clearwave gives us a way to understand insurance errors and proactively solve them, helping us collect more at check-in and reduce claim rejections."
91% Of co-pays collected at check-in
2M average check-in time
72% Of appointments with reminders confirmed
"We were reaching our goals nearly immediately. The most astounding fact was that we saw an even quicker increase in past-due and co-pay collections, before we saw waiting room times drop."

Dermatology

195% Boost in point-of-service collections
150% Drop in waiting room time
64K Eligibility checks/month
"We had a 75% reduction in staff and the kiosk became essential. We needed to have the kiosk there to reduce some of the staff’s workload. The kiosk is always there, ready to work and it does the job quickly."
96% Patient self-check-in utilization
31% Increase in co-pay collections
71% Of appointments with reminders confirmed
"What surprised me the most was the 96% patient utilization of self-registration. I never thought we would see the high usage that we see, because we have an elderly patient population."

Family Practice

61% Online bookings made last-minute
20% Increase in online bookings vs previous solution
29% Online bookings occur after-hours
"We needed a scheduling solution that put patient preferences first. Clearwave ticked all our boxes, enabling rapid and flexible deployment to deliver superior patient satisfaction and operational efficiency."
91% Of co-pays collected at check-in
2M average check-in time
72% Of appointments with reminders confirmed
"We were reaching our goals nearly immediately. The most astounding fact was that we saw an even quicker increase in past-due and co-pay collections, before we saw waiting room times drop."

FQHC

157% Increase in collections
87% Reduction in check-in times
88% Patient utilization of Clearwave Kiosks
"We are so pleased with the results we are getting with Clearwave. The platform is doing everything the Clearwave team said it would, and more."
91% Of co-pays collected at check-in
2M average check-in time
72% Of appointments with reminders confirmed
"We were reaching our goals nearly immediately. The most astounding fact was that we saw an even quicker increase in past-due and co-pay collections, before we saw waiting room times drop."

Gastroenterology

120K Increase in point-of-service collections
3-4% Current average no-show rate
1:38M Average check-in time
"The impact on our staff as the practice grew, became overwhelming since much of our operation was manual. We knew we needed to automate, and that’s what led us to Clearwave."
91% Of co-pays collected at check-in
2M average check-in time
72% Of appointments with reminders confirmed
"We were reaching our goals nearly immediately. The most astounding fact was that we saw an even quicker increase in past-due and co-pay collections, before we saw waiting room times drop."

Ophthalmology

94% Reduction in claim rejections
174% Increase in monthly patient visits
$400K Increase in new LASIK revenue
"Using Clearwave, we've maximized our provider schedules, had a significant number of patients join our practice, booked a lot of patients at the last minute, taking spots that would otherwise be empty due to other patients canceling or rescheduling."
70% Patients pay outstanding balances at kiosk
85% Patients make demographic & insurance updates
90% Patient utilization of self-registration
"With the constant HR challenges we face every day, we needed a solution that would provide patients with the option for self-service registration. Clearwave is the only solution on the market that has a comprehensive registration and eligibility workflow."

Orthopedics

16% Online bookings made by new patients
45% Online bookings made after hours
34% Online bookings made last minute
"The online scheduler has been huge in helping book patients while meeting provider requirements. Now it’s on autopilot. It’s been seamless, a great convenience for our patients and a relief for our staff."
100% Increase in point-of-service collections
1m16s Average check-in time
77% Drop in waiting room time
"The excellent customer service we receive today is the same as the day we signed our contract. Clearwave is genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with ideas to help make us more successful."

Award-Winning
Patient Revenue Platform™

Clearwave is rated "Gold" in Digital Front Door and recognized as a Top 100 SaaS Solution. As a company, Clearwave has received a high employee promoter score, earned top workplace recognitions and has seen individuals recognized for their leadership.

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How We Do It

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