Seamless Online Scheduling Runs On Autopilot

The Orthopaedic Group sees 500 patients per day and was challenged to reduce scheduling errors while facing ongoing staff churn. With 26 providers, each with nuanced scheduling needs, they looked for an online scheduling solution that could accurately book patients while reducing phone traffic and staff burdens. Watch the clip to hear Director of Operations, Jennifer Lott, share how putting patient self-scheduling on autopilot helps their practice boost efficiency and reduce staff workloads.

Read the Orthopaedic Group’s full story to see how they drive 84% patient utilization of online scheduling, reducing phone traffic, while also booking 45% of appointments after hours and 34% of appointments for last-minute openings. 

Watch the full conversation on The Key to Booking More Patients Than Ever Before to see how you can leverage patient self-scheduling to boost acquisition for your practice.