Modernizing the Patient Journey – for Better Outcomes and Higher Satisfaction
Healthcare technology is modernizing patient engagement, giving patients and their providers unprecedented access to information and each other. Digital solutions now support patient well-being and satisfaction, together with the financial health of medical practices and facilities.
By maximizing top touchpoints within the patient journey, practices can capitalize on opportunities and boost valuable patient engagement.
This guide examines the top touchpoints of the patient journey, and the opportunities they offer, including:
- The Digital Front Door
- Patient Communications
- Check-In and Wait Times
- Visits and Post-Visit
- Billing and Collections
- Claims Submissions
Use the guide to compare your patients’ experience and ensure you’re aware of the opportunities at every interaction.