Handling Staff Hesitancy Around Patient Self-Registration
As a leading cardiology practice in their area, the CardioVascular Group (CVG) was looking for a way to manage growing patient volumes, while reducing waiting room times and staff workloads. In a recent conversation on, 3 Ways to Build Staff Efficiencies into Your Specialty Practice, CVG’s Practice Administrator Jillian Boyd shares the common change management perceptions administrative staff can have when implementing patient self-registration. Hear how they overcame this hesitancy and why staff love Clearwave.
Watch the full conversation on demand here to see how you can also improve patient and staff outcomes while reducing claims rejections.