Alabama Ophthalmology Associates’ Clearwave Experience
A Partner Who Cares
Alabama Ophthalmology Associates (AOA) has three core locations and six board-certified ophthalmologists. During a conversation on Patient Reminders: No Room for No Shows, AOA Administrator, Brooke Dover discusses challenges AOA faced with their previous reminders vendor. AOA was looking for a reliable reminders solution, and partner, who cared about their no-show challenges, and the associated, practice-wide impacts. Dover shares her experience with Clearwave Client Success, Support and Implementation.
The Impact of Clearwave Reminders:
- Reduced no-shows since implementing voice reminders
- 79% of patients who received reminders also confirmed their appointment
- 55% of patients in one month were Express/Pre-check users
- Created FTE cost savings
- Discover more about Clearwave’s work with Ophthalmology Practices.
- Watch the full webinar on No Room for No Shows with Brooke Dover.